4 Regency Parkway, Pontoon Beach, IL 62040, United States of America
#1 of 4 hotels in Pontoon Beach
Guests' ChoiceBased on 131 hotel reviews
7.6Cleanliness
8.4
Comfort
8.3
Location
8.1
Facilities
8.1
Staff
8.1
Value for money
7.7
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Joanne
United States of AmericaElevator door needed maintenance. It was pretty loud.
Very clean. Friendly and helpful staff. Accessible pool lift was in working order and staff assisted in showing how it operated. Breakfast was pretty good. Very Good wheelchair accessible room
Stayed in May 2024
Reviewed: July 19, 2023
Arroyo
United States of AmericaIt was clean and friendly staff.
Stayed in July 2023
Reviewed: May 10, 2023
Colon
United States of AmericaOur stay was too short. Actual flatware would be a nice touch over disposable plastic ware.
Room was nice. Breakfast was decent, better than other places. Staff very pleasant. Seemed well maintained.
Stayed in May 2023
Reviewed: February 16, 2023
Bray
United States of AmericaElevator. LOUD
Staff was sassy and honest, I'd rather have that then a fake smile any day of the week.
Stayed in January 2023
Reviewed: August 17, 2022
Evgenya
RussiaDeposit of 50 dollars, which then returned to the card for a long time
Stayed in June 2022
Reviewed: June 27, 2022
John
United States of AmericaElevator did not inspire confidence that you wouldn’t get stranded.
clean, quiet, nicely maintained…
Stayed in June 2022
Reviewed: June 17, 2022
Margie
United States of AmericaLocation too far away from my work
Friendly staff
Stayed in June 2022
Reviewed: March 14, 2022
Bonnie
United States of AmericaOur garbage wasnt emptied, we ran out of tissues and there were no clean towels. Was told by evening shift front desk person that housekeeping does not clean until after departure
Very clean, fresh smelling. Shannon was very hospitable. Nice location close to St Louis
Stayed in March 2022
Reviewed: March 13, 2022
Sumrall
United States of Americabeds are a bit firm and took 25 minutes to check in
clean
Stayed in March 2022
Reviewed: December 10, 2021
Marabreanne
United States of AmericaThe night desk man was unhelpful and a bit rude when we told him we had lost something and wanted to check lost and found he told us to come back in the morning and refused to look but the morning shift was very nice. Never did find those lost trunks though. No
The rooms were spacious and comfy. The pool was great and breakfast was pretty good.
Stayed in October 2021
Reviewed: October 16, 2021
Deb
United States of AmericaFront desk guy was not a people person. Asked about slow wifi and he brushed me off. He said it was my device. Never had the problem in a hotel before.
Stayed in September 2021
Reviewed: September 20, 2021
Aniruddha
United States of AmericaElevator made too much noise
Clean room
Stayed in September 2021
Reviewed: August 9, 2021
Ki
United States of AmericaNo taxi would respond to the location given its remoteness, and I had to walk to the VPC with my suitcase.
The location was just under a mile from the Sr Louis VPC.
Stayed in August 2021
Reviewed: July 24, 2021
Kimberly
United States of AmericaPool closed to early.
The beds were comfortable.
Stayed in July 2021
Reviewed: July 21, 2021
Crystal
United States of AmericaEverything was great
Stayed in July 2021
Reviewed: July 10, 2021
Robert
United States of AmericaWe had no hot water for showers and the air conditioning compressor was making an annoying bang each time it cycled to off.
Stayed in July 2021
Reviewed: July 8, 2021
Juhi
United States of AmericaThe price seemed a little high for the location. However, it was 4th of july weekend.
They served hot breakfast. The room was clean. We enjoyed the pool. The hotel is about 20-25 min drive from St. Louis downtown
Stayed in July 2021
Reviewed: June 30, 2021
Gloria
United States of AmericaIt was off the freeway and it looks like a nice neighborhood and was easy to navigate
The room was a had some dirt on the carpet and the bathroom had hairs like it was not cleaned. Other than that it was good.
Stayed in June 2021
Reviewed: June 18, 2021
Penny
United States of AmericaWe had the do not disturb sign out on our door so we could sleep in a little bit, but housekeeping knocked on the door anyway. That was annoying.
Stayed in June 2021
Reviewed: June 12, 2021
Debora
United States of AmericaThe bathroom, The bath tub was not very clean, for me the toilet was not high enough. I was offered the disabled one that I had requested but it was on the 3 floor I said no,I would have had to walk to far. More on 1st floor better yet.
I wish it would have been a fresh breakfast but I knew that their was not going to be one, anyway we are not unhappy about the bags the safer the better. The fresh coffee was also delightful THANK YOU VERY MUCH.
Stayed in June 2021
Reviewed: June 8, 2021
Amber
United States of AmericaIt is kind of in the "boonies" and a little sketchy to drive at night especially by yourself.
Someone made our plates for us and was so nice! If we were to ever travel back that way, we would stay here for sure. The hotel check in was easy. The guy there that checked me in was so nice and friendly. Even at 10 at night. Also no too far away from St.Louis.
Stayed in March 2021
Reviewed: May 30, 2024
Samuel
United States of AmericaEverything
Stayed in May 2024
Reviewed: May 2, 2024
Slang
United States of AmericaThe water in the pool was ice cold and dirty And they charge my card later that day
The room was ok?
Stayed in April 2024
Reviewed: April 29, 2024
Pinnell
United States of AmericaGreat area! Helpful staff! EXCEPTIONALLY CLEAN!! There was no lingering smoke smell anywhere throughout the whole place! Breakfast was delicious! Pool was very clean & relaxing! I would highly recommend staying here! We definitely will be back soon! 😊😊
Stayed in April 2024
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