Everything was wonderful except breakfast. Waited over 30 minutes for a simple eggs Benedict breakfast.

Stayed in May 2024

Parking was pricey per night.

Location

Stayed in April 2024

Bathroom - minimal lighting, no fan/vent, faucets were crooked, drain was slow

Stayed in April 2024

Overall everything was great. I didn't like how the parking in the city was essentially a scam. Everything was so high priced and pretty much nowhere allowed you to park overnight without gouging you. The valet was reasonable when you compare it to the city prices but I prefer to park my own car if I can.

Clean, room was spacious, view was nice. Nice bathtub and good water pressure. Big bed with comfortable chairs to lounge on. Great location with easy access to everything. Had a really nice lobby with sitting area and great fireplace to warm yourself up by.

Stayed in April 2024

The wait time at the restaurant to have the waitress come to our table was so long. We sat there for about 18 minutes. The mimosas were good but very small for the price (opt for a screwdriver instead). The bloody Mary's were not spicy.

The hotel is beautiful inside and has quality decor and furniture. They offer kcup coffee, fresh fruit, muffins, and more on your floor. Also, there's a bar and restaurant with full breakfast and drinks. The breakfast was delicious!

Stayed in April 2024

$45 for parking is ridiculous. I’m not sure if they control of that but it’s an added expense that takes away from feeling like great value for money.

Excellent location in the centre and lovely rooms. Huge comfortable bed.

Stayed in March 2024

Great location and very nice place to stay!

Stayed in February 2024

The bottom of the shower needed a bush in the seem of the granite. I was surprised at the size of the garden view rooms. I had trouble finding a space to stretch in the morning. They rooms have a nice sized bathroom with shower and tub (separate), an armoire, two comfortable arm chairs, and a king sized bed. The rooms are long and narrow. They are a tad small for the price.

The hotel is in a terrific location if you want to walk around at night and enjoy a dinner out and possible another drink. We had breakfast in the restaurant below and my husband said it was the best eggs benedict he has had in a long time. The room is very comfortable and we enjoyed having one of the interior rooms over looking the garden plaza. It was quiet and we both slept well.

Stayed in February 2024

Cleanliness and smell. Room smelled strongly of chlorine or bleach when we entered but was also dirty under curtains and on tables.

Location and design was great

Stayed in February 2024

All good.

Appreciated the small touches — the fire in the lobby, good Starbucks coffee in the lobby, the pantry snacks, the lovely sheets, the high end toiletries, the complimentary bottled water, a text from the front desk to make sure all was well. And free valet parking!!

Stayed in January 2024

A bit overpriced and rooms felt a bit dated. Also valet parking was the only choice and it was quite pricey for the stay.

Great location, clean rooms, and loved the snacks and coffee/tea on each floor. Great place from which to explore Portland.

Stayed in October 2023

Lack of mirrors in the room itself. And the lack of additional blankets.

The close proximity to downtown Portland, and a lot of the amenities like the pantry.

Stayed in December 2023

Pillows need replacing ASAP and valet parking only isn't a suitable option in the off season.

cute place, great location, nice staff, clean, comfortable room.

Stayed in December 2023

Hard to locate correct entrance when walking up. Valet was upset with my sister for pulling in to pick up me and my bag when there was no where else to do so.

Location, quiet, comfortable, clean.

Stayed in November 2023

The one big negative was the lighting in the bathroom. It was absolutely dark in the shower. The light switch for the bathroom was well outside the bathroom. Lights over microwave were dim, though at least there was a makeup mirror.

It was very comfortable. Bed and pillow very nice. Loved having coffee and on every floor. Location was convenient.

Stayed in October 2023

cost was high- no parking was a huge pain

bed comfortable nice to have water, tea, coffee etc available.

Stayed in October 2023

Too high of a price for valet parking, spotty service for TV reception.

Location. Convenience

Stayed in October 2023

Parking cost 45$/day. it's too much. The charging points next to the bed weren't working on our first night, I didn't notice and only found out the next morning, while out that I don't have a battery. They did fixed them the next day but the charging was very slow, so I had to charge my phone in the bathroom at night. so just check these things if it's important to you.

The room was clean. I loved that I could open the window to get air in. I loved that they had a snack place for each floor where they had some snacks and tea/coffee at all time. the location is great. Bed was very comfortable.

Stayed in October 2023

No kettle in the room although a coffee station is provided near the lifts this was a long way from our room

Location, comfortable room

Stayed in October 2023

Parking. Could be clearer that valet parking was HEAVILY encouraged at a hefty price. $45 per day is a lot to pay on top of the price of the room.

We loved that we were located right down in the heart of the historic district of Portland. The amenities in the rooms were outstanding. The only drawback was that on the floor my husband and I stayed on, the pantry was always short water or other items that was on other floors where the rest of our party was staying.

Stayed in October 2023

Valet is super expensive. We stayed in Room 227 and could hear EVERYTHING because we were situated right outside the elevator--high heels? Heard them. Suitcases rolling out of the elevator? Heard them. Housekeeping restocking the coffee station or taking their carts off the elevator? Heard them. It was truly the noisiest room we've spent the weekend in and we've stayed at PHH at least 6-7 times. The elevator also seemed slower than we remember--takes forever just to go up to the 2nd floor. Finally, missed the soap they used to offer. The toiletries are not as good :-(

The room was very comfortable. The coffee station outside was also a nice touch. The hotel restaurant served a nice breakfast and the grounds were always very clean. Such a convenient location, we cannot help staying here. The decor is nautical and very appealing.

Stayed in October 2023

Expensive parking: 40 USD per day.

Location and garden. Breakfast with nice choices: Lobster Benedict is magnificient. Friendly and generous athmosphere. Hotelroom with good character.

Stayed in September 2023

Thought it was a bit pricey and room lighting is very dim

Location is convenient to shopping and dining. We ate Breakfast at the hotel which was nice and the courtyard is lovely.

Stayed in October 2023

The pillows were way too small and flat. For a hotel this expensive I would expect better quality.

The location is great and I loved the kitchen station on each floor. It was so convenient.

Stayed in October 2023