311 West Fox Street, Carlsbad, NM 88220, United States of America
#16 of 24 hotels in Carlsbad
Guests' ChoiceBased on 569 hotel reviews
7.5Cleanliness
8.2
Comfort
8.3
Location
8.5
Facilities
7.9
Staff
7.9
Value for money
8.1
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Cameron
United States of AmericaThe breakfast was a little disappointing. We were not expecting much, but they had a handful of packaged items, and waffles. The only other knock was that they did not have ice in the ice machine.
When we got there, it was later at night. After passing quite a few other motels that were concerning and so I was a bit worried this would be the same. It was well lit, quick check-in, and we were in our room in about 10 min. Very clean feeling, nice staff, and would recommend to anything staying in Carlsbad.
Stayed in May 2024
Reviewed: May 27, 2024
Santhosh
United States of AmericaNoise from ac is disturbing
I liked everything except the ac noise
Stayed in May 2024
Reviewed: May 25, 2024
Kevin
United States of AmericaThe room was very clean. We were really happy with our stay. Great value
Stayed in April 2024
Reviewed: May 16, 2024
Alecia
United States of AmericaCons: my only complaints are not the fault of the hotel. A lot of people smoke outside rooms. I happened to be in a room that people smoked in front of A LOT! Next time I will put a towel at the bottom of the door. If you come in after 6 parking is very limited. Again, these aren’t issues that the hotel can fix, just some observations.
Pros: the rooms are great! My room looked just like the rooms on the website. The bed was so comfy! The location is amazing, I was able to walk to most things. Free laundry was really nice as I was only halfway through my trip. The staff was very helpful.
Stayed in May 2024
Reviewed: May 16, 2024
Paul
United States of Americaplenty of room for a table in the room, that would have been nice, As noted by others, breakfast was not that great. I would take a pass on it next time. Only one kind of cereal available-cheerios. plastic wrapped pastries, white bread. Not for me- I'd go out instead next time.
Room was very spacious and clean; air conditioner worked well; bed was comfortable; price was excellent (possibly due to booking.com rewards)
Stayed in May 2024
Reviewed: May 9, 2024
John
United States of AmericaFunky breakfast
Price
Stayed in May 2024
Reviewed: May 8, 2024
Yuriy
United States of AmericaWhat they called breakfast, should not even be mentioned! Even bagels choice that they had was only with raisins.
At reception they changed my room upon request, from second floor to first. Clean rooms
Stayed in April 2024
Reviewed: May 7, 2024
Polina
United States of AmericaThe AC unit was extremely loud. I was unable to sleep with earplugs and a pillow over my head.
Very spacious room, very clean great location comfortable bed. The best shower I had in a week.
Stayed in May 2024
Reviewed: May 6, 2024
Michal
PolandNothing bad
It was just sleep over, it met my expectations
Stayed in May 2024
Reviewed: May 6, 2024
Laura
United States of AmericaIce machine still didn't work.
Free breakfast. Very comfortable bed.
Stayed in April 2024
Reviewed: May 6, 2024
Laura
United States of AmericaIce machine didn't work but they let me get ice at the bar so that worked.
Breakfast was very good. Enjoyed the waffles. Room was clean. Location was great.
Stayed in April 2024
Reviewed: May 5, 2024
Michelle
United States of AmericaRooms could be updated , sheets stained from previous occupants
Location , access to everywhere
Stayed in March 2024
Reviewed: May 2, 2024
Lynn
United States of AmericaBreakfast just okay
Stayed in April 2024
Reviewed: April 30, 2024
Georgina
United KingdomDoor to room could do with a clean. Lets the place down as interior is fine.
Location in town, easy walk to a bar and restaurant. Modern, clean and spacious.
Stayed in April 2024
Reviewed: April 30, 2024
Craig
United States of Americacan tell the rooms have been updated.
Stayed in April 2024
Reviewed: April 30, 2024
Sreekanth
United States of AmericaEven though the breakfast lobby was big, there were only very limited items for breakfast. Mostly pre-packed snacks/bread. We had to explicitly ask the lady at the front desk about breakfast timing. Our key did not work next day morning and had t go to front desk to get it fixed. Someone was smoking weed frequently close to our room which was really uncomfortable.
Excellent Location. Clean and Spacious room. Somewhat close to Carlsbad Caverns National Park. Few restaurants in walking distance. Check-in process was smooth. Plenty of parking spots.
Stayed in March 2024
Reviewed: April 29, 2024
Celeste
United States of AmericaVery clean
The property was very clean ,the front desk was very nice and it was a breeze checking in .
Stayed in April 2024
Reviewed: April 22, 2024
Jaime
United States of AmericaPlace is good if you want to stay some time in Big Bend or Alpine. if you are passing by as we did, better get a hotel.
Stayed in April 2024
Reviewed: April 18, 2024
Charles
United States of AmericaTV didn’t work. Staff tried to fix, several tines but to no avail.
Nice place, good location,helpful and friendly staff.
Stayed in April 2024
Reviewed: April 18, 2024
Jill
United States of AmericaBreakfast was pretty limited.
Our king size room was spacious with a large shower and vanity. There was also a microwave and fridge. Bed and pillow were amazing 10/10. While it is nothing fancy on the outside it was perfect for a one night stop.
Stayed in April 2024
Reviewed: April 12, 2024
Randy
United States of AmericaBreakfast was a bit skimpy. Waffles, cereal, and pastries.
We wanted to see Carlsbad Caverns and this place was good for that. Caverns about 40 minutes away.
Stayed in April 2024
Reviewed: April 5, 2024
María
SpainBreakfast can be better.
Modern hotel in downtown Carlsbad. Perfect to visit the caverns.
Stayed in April 2024
Reviewed: April 4, 2024
Nancy
United States of AmericaBreakfast was basic but there was coffee, cereal, yogurts, etc.
Easy drive to Carlsbad Caverns. Walking distance to several restaurants.
Stayed in April 2024
Reviewed: April 3, 2024
Cameron
United States of AmericaHole in ceiling above toilet, toilet paper hanger was disassembled, ice machines broken,
Size of room was spacious, ease of check in and out, friendly staff, clean, free breakfast,, free parking, close to everything
Stayed in April 2024
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