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  5. Reviews of Economy 7 Inn

Reviews of Economy 7 Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7940 Shore Drive, Norfolk, 23518, United States of America

#31 of 42 hotels in Norfolk

Guests' Choice

Review Score

Based on 121 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    5.9

  • Location

    6.9

  • Facilities

    5.6

  • Staff

    6.9

  • Value for money

    6.0

  • Free Wifi

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 15, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Noisy people, loud and rif raft. Door not secure in the back Hall smelled of pot or crack. Bathroom door broker on the top

    Room was ok Refrigerator and clean

    Stayed in August 2023

  • Reviewed: August 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hall way stink needs to clean need new carpet

    The price

    Stayed in August 2023

  • Reviewed: August 7, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were no extra pillows and didn't have the breakfast as advertised.

    The staff was quick to bring extra towels to the room.

    Stayed in August 2023

  • Reviewed: June 29, 2023

    5.0
    This was very bad stay.
    • Leisure trip
    • Couple
    • King Room - Smoking
    • Stayed 4 nights

    The manager attitude like I ran over tub and tub had hole that should have been fix before they put customer in that room. They should have gave me some kind of refund, nobody never responded to my refund request or my clothes getting damage and wet.

    The tub was broken and my clothes was wet they didn't offer to dry my clothes or send them to cleaners they gave me another room and tub didn't work in new room.

    Stayed in May 2023

  • Reviewed: October 13, 2022

    4.0
    Substandard Hotel Condition
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The overall cleanliness of the building. The towels in my room had public hair throughout them, the bed sheets had stains. The floor in the bathroom moved. There was brown paper bag with snacks and a orange juice that someone left. The random people that hung out in and near the lobby during the day and night. People smoking THC in the parking lot. It was not worth taking the pictures of rhe room or anything on the property. If you visit, you will see from there exactly what I experienced.

    The price was reasonable for the accommodations that were provided. Great AC unit and good cable television. Proximity to the Navy Base..

    Stayed in October 2022

  • Reviewed: July 27, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    close to beach

    Stayed in July 2022

  • Reviewed: July 21, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The ac kept dripping and we asked for help and got a trash can to catch water

    I loved the location

    Stayed in June 2022

  • Reviewed: June 1, 2022

    4.0
    Noisy and smelly
    • Leisure trip
    • Family with young children
    • King Room - Smoking
    • Stayed 1 night

    The room was noisy because of the street and the fridge as well. There was only one nightstand and it was very worn. There were only one working lamp in the room, the other had no plug. The room smelled from cigarettes although it was a non smoking room.

    The staff was helpful and it was easy to park.

    Stayed in May 2022

  • Reviewed: May 24, 2022

    6.0
    The staff was wonderful and responsive. The facilities were pretty comfortable and clean, but just adequate.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was far from the attractions we wanted to see; the neighborhood was unattractive.

    it was adequate and budget-friendly. it wa smear some convenient shopping centers with small restaurants.

    Stayed in March 2022

  • Reviewed: May 9, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms need work, renovating, updating. The outdoor of the hotel just didn't look appealing

    Front desk lady was friendly. Location to the beach was good even though we didn't come to stay for the beach. We came because I thought that was in town and this was the best hotel I can find within my price range that had decent reviews.

    Stayed in May 2022

  • Reviewed: May 5, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast, brown paper bag filled with a banana, water, bottle of orange juice and a stale nutrigrain bar was not acceptable.

    The location was fine.

    Stayed in May 2022

  • Reviewed: September 5, 2021

    4.0
    Family trip
    • Leisure trip
    • Family with young children
    • Queen Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The TV only got one channel, the bed was extremely hard and there was no breakfast. We had to rooms for one night

    The staff is polite and the rooms are clean. The location is nice.

    Stayed in September 2021

  • Reviewed: May 7, 2024

    2.0
    Not what they said it was and I was hungry in the morning wasn't even no breakfast zero not even ☕
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We woke up no breakfast bathroom door wouldn't close bathroom faucets was old and hard to turn on when turn on the bathtub was dirty in the water wouldn't come on without using strength

    Location

    Stayed in May 2024

  • Reviewed: May 6, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in May 2024

  • Reviewed: April 29, 2024

    1.0
    Terrible there were bugs on the floor and the walls had mold on them
    • Solo traveler
    • Double Room with Two Double Beds - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in April 2024

  • Reviewed: February 18, 2024

    1.0
    I didn't stay, front desk lady took my room key and debit card
    • Business trip
    • Couple
    • Queen Room with Bath Tub - Disability Access/Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I never stayed in the hotel. The front desk lady took my debit and room key and called the police because I told her the room had a rat in inside. She insisted to change rooms and I told her I was ok, that the hotel looked nasty. She then got an attitude and Didn't return my debit or room key. Thank God I had my credit card, I need a full refund.

    Stayed in February 2024

  • Reviewed: September 17, 2023

    1.0
    Very Poor
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room that was given was never cleaned. Bed looks like someone had already slept in it and room stinks. Floors dirty. Hair in the tub , toilet not clean , sink dirty.

    Stayed in September 2023

  • Reviewed: August 10, 2023

    1.0
    Charged but Never Stayed at Property
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Never stayed at property. While attempting to book I received and error message. So i moved on to another location. Got an email that I was booked(so pissed) Tried to contact property as well as booking.com and to no avail the property manager was not available either time I reached out. I called back time after being told to do so by booking.com representative and the properties phone line was constantly busy or going to voicemail which was odd so I called from my daughter’s phone and it rang along with someone answering the phone. So I’m sure they had blocked my number from getting through the line. The guy that I did talk to was very rude and not helpful at all with the situation. He yelled at me and was adamant that I was not getting a refund and that they have a no refund policy if the booking is not canceled 24 hours prior to the booking but there was no way in doing so being that this happened in the middle of the night as I was looking to check in the day of. When asked if he was the manager since he was answering any questions asked he said that the manager was not willing to deal with me or providing my money back. I told him I would be contacting the BBB and he hung up on me. So they stole $140. I did not stay at this property and it was booked in error. So now I’m having to go through hoops and loops to try and get my money back. I will not stop making the proper attempts until I do so. I would hope that this doesn’t have to turn into a legal matter but I will go that route if need be. Lesson learned to not deal with these off brand and independent properties as they make up their own rules and have no respect or consideration for the American people.

    Nothing

    Stayed in August 2023

  • Reviewed: July 23, 2023

    8.0
    Good for the price.
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Cigarette smells in hallways. My “non smoking” room smelled like there’d been cigarettes. Also a damp smell in room.

    The fridge was a great size. Quality furniture in room. Comfortable bed. Convenient location. Modern decor in my room. Decent tv channel selection.

    Stayed in July 2023

  • Reviewed: July 19, 2023

    1.0
    I would never stay in this place again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The place looks nothing like its pictures. It was dirty and creepy. Saw multiple people who looked like they were on drugs. There was blood on the stairwell walls. There was no breakfast. Room appeared to be only swept before we checked in.

    The location is close to the beach.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    8.0
    Little disappointed
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Unfortunately, because housekeeping was short staffed, my room was not serviced daily.

    Angela at the front desk was amazing! Housekeeping was very friendly.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    1.0
    awful, will never stay here agdd as in
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    dirty parking lot

    nothing, parking was a garbage dump

    Stayed in July 2023

  • Reviewed: July 3, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was very friendly and accommodating

    Stayed in July 2023

  • Reviewed: June 7, 2023

    3.0
    I deserve another night stay on you guys tab a complimentary stay should have been offered for the i
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Waiting to get a room that wasn't under construction was the beginning. I had to wait until like 630-45 to get another room because the first one was obviously not ready with toilet cable and upholstery problems

    No breakfast was there when I left

    Stayed in June 2023

Showing 1 - 25

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