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  5. Reviews of Holiday Inn Express & Suites Pueblo, an IHG Hotel

Reviews of Holiday Inn Express & Suites Pueblo, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4530 Dillon Drive, Pueblo, CO 81008, United States of America

#12 of 27 hotels in Pueblo

Guests' Choice

Review Score

Based on 272 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2024

    8.0
    a quick getaway
    • Leisure trip
    • Group
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    n/a

    a nice getaway

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    It was an ok visit
    • Leisure trip
    • Family with young children
    • Room Selected at Check-In
    • Stayed 3 nights
    • Submitted from a mobile device

    Handicap room on 3rd floor and not near the elevator. It was almost at the end. It was difficult for mother.

    The service, everyone very friendly.

    Stayed in March 2024

  • Reviewed: January 14, 2024

    9.0
    Great other than overcharged for something not available.
    • Business trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I paid extra because bookings offered a hot tub in the room. Was told that was not available Then don’t offer it.

    Good not rooms.

    Stayed in December 2023

  • Reviewed: November 19, 2023

    7.0
    For doctors visit
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were not comfortable

    Nice area we’re it’s located

    Stayed in October 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's not specific to this hotel, I just don't like that we pay so much for a room to only sleep in and can never take advantage of the amenities because we're usually there for an event and only have the room for less than 24 hrs. I think checkout should be later.

    I like the location, it's the nicest hotel in town, breakfast is always amazing, always clean and staff is always serving with a smile.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    9.0
    Would totally recommend again
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    You need to invest in new washcloths! They were so thin you could see through them. We stayed at holiday inn express in Pueblo Colorado. Otherwise everything was fantastic!

    Helen was fantastic to see in the morning! She definitely was a morning person and loved her job.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Good
    • Couple
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Hand towels were cheap and thin not good quality. Bathroom seems very old notice cracking in tile I think the value for one night stay was too high.

    Staff was great l Location was great

    Stayed in September 2023

  • Reviewed: August 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The elevator was pretty slow

    Nice big parking lot. Hotel was clean, breakfast was very good. I used the business center to do homework so that was a nice option.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    8.0
    Will stay here again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom did not have a vent fan.

    Breakfast was better than other hotels. Clean rooms and friendly staff

    Stayed in July 2023

  • Reviewed: July 5, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom smelled moist. Like a wet dirty rag. Not too sure if it's because of the humidity or the ventilation, but it was very unpleasant when using the restroom. Housekeeping did its best to keep it clean.

    I enjoyed that the hotel was accommodating to my sister's dog. I enjoyed that the location was nearby other stores. Breakfast was included which saved me money on spending an extra meal.

    Stayed in July 2023

  • Reviewed: May 25, 2023

    8.0
    Clean rooms and common areas, friendly staff.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Not really a property issues, but on my second nights' stay there was a baby that cried from 10pm to about 2am (or at least until i was able to fall asleep).

    Breakfast area was spacious and clean, and the food and beverage options were plenty (both hot and cold options for food and bev).

    Stayed in May 2023

  • Reviewed: January 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Highway noise.

    Love the hot breakfast, especially the cinnamon rolls!

    Stayed in January 2023

  • Reviewed: December 18, 2022

    9.0
    quick but comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    could have had a better grassy area of pets

    pet friendly, free breakfast and mostly the staff was so friendly- especially the breakfast attendant.

    Stayed in December 2022

  • Reviewed: November 2, 2022

    8.0
    hotel was overpriced, considering location and your own transportation to travel within the city
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Breakfast was great. The cook/staff were very accommodating.

    Stayed in September 2022

  • Reviewed: September 26, 2022

    7.0
    Decent stay in Pueblo
    • Business trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    We booked through Booking.com, booked two queen beds but received a king instead. The hotel refused to make an adjustment because I booked through Booking.com. So be aware that you may not receive the room that you booked.

    Stayed in September 2022

  • Reviewed: September 14, 2022

    9.0
    Overall it was wonderful
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could of been better more selection of fresh fruit . Also there were no sheets on the sofa bed.

    The bedroom was very nice and spacious.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    9.0
    Oh because of your people we will be back!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Toilet didn’t fill With water had to use the ice bucket

    Your people Are outstanding and honest

    Stayed in August 2022

  • Reviewed: August 29, 2022

    9.0
    State fair weekend trip
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Freezer needed to be defrosted in the room, Roman shade needed to be fixed

    The hotel was very nice. The breakfast was great each morning, fresh, well stocked Helen was amazing she works so hard to please and ensure you have everything you need. The room was nice, I wish there was more light over the kitchenette area, it was dark. The Roman shade in the room did not roll up, must have been broken, we we manually rolled it and stuffed it up in the window tracks to keep it there. The fridge needed to be defrosted, there was huge frost in the freeze, we couldn't even use it. The pool and hot tub were nice, we swam during the day and had the whole area to ourselves. We'd definitely stay there again.

    Stayed in August 2022

  • Reviewed: August 22, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Couldn’t get in the pool with your key card and it closes at 9pm staff was ok not overly friendly though, little dirty

    Location is good

    Stayed in August 2022

  • Reviewed: July 17, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the pool was not working and the front desk staff didn’t tell us until we were already checked in.

    Stayed in July 2022

  • Reviewed: July 8, 2022

    7.0
    Good value
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    Location is somewhat sketchy with a lot of shady transients walking on foot in the area.

    Great value overall, felt safe. Clean room, great staff, plenty of parking.

    Stayed in May 2022

  • Reviewed: July 2, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The woman hosting the breakfast area made all the difference. She was a gem.

    Stayed in June 2022

  • Reviewed: June 27, 2022

    7.0
    Good place to stay
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    There was no toilet tissue in the room so immediately had to go and get some which is always interesting to me

    Nice property, the staff was wonderful and the room was clean

    Stayed in June 2022

  • Reviewed: June 15, 2022

    8.0
    Shocked at the price
    • Business trip
    • Solo traveler
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was uncomfortably soft

    Stayed in June 2022

Showing 1 - 25

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