Reviews of Quality Inn and Suites This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
1307 Murfreesboro Road, Franklin, TN 37064, United States of America
#30 of 37 hotels in Franklin
Guests' ChoiceReview Score
Based on 161 hotel reviews
7.5Score breakdown
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Cleanliness
7.6
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Comfort
7.8
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Location
8.2
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Facilities
7.4
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Staff
8.5
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Value for money
7.8
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Free WiFi
6.2
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Reviewed: May 10, 2024
Jennifer
United States of America1 review8.0“Very good”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The workout room treadmill did not work
Location was great employees was very friendly
Stayed in May 2024
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Reviewed: May 6, 2024
Michael
United States of America13 Reviews7.0Good- • Business trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The bed was rock hard. There was a hole in the wall behind the bathroom door.
Good location, hard to get in and out of. Room was clean.
Stayed in May 2024
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Reviewed: April 8, 2024
Angela
United States of America10 Reviews7.0“It was nice, but the difference in the rooms was shocking.”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The rooms are inconsistent in quality. Depending on the room you are given you opinion of the hotel will vary.
We stayed in room 238 and it was clean, neat, and well maintained. The tournament ran extremely late for travel so we booked again for Sunday night and were given room 146, it was clean, BUT the chair was broken, there was a cigarette burn in the sheets, the bathroom door had a whole in it and would not shut correctly.
Stayed in April 2024
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Reviewed: April 5, 2024
Tom
United States of America4 Reviews8.0“Second stay here. Friendly, nice staff”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Convenient, clean, accepted pets, outside entrance
Stayed in April 2024
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Reviewed: April 4, 2024
Wayne
United States of America1 review9.0“Quality Inn offered a clean, safe, comfortable room at a reasonable price.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Everything was acceptable. No particular dislikes.
Convenient location for my needs. Room was adequate and reasonably priced.
Stayed in March 2024
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Reviewed: April 2, 2024
Dave
United States of America52 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Outdated
Convenient location
Stayed in April 2024
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Reviewed: April 1, 2024
Vacation
United States of America19 Reviews7.0“For basic lodging at a fair price, we were very satisfied.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 4 nights
Nothing really comes to mind. For the price we paid, our room was a good value.
The room was exceptionally clean. The desk staff were courteous, professional, and friendly. The mattress was very comfortable. Shower and water pressure was good. The TV was basic but new and worked well with a good selection of channels. The coffee in the breakfast area was very good. We always ate out so we didn't get to sample the complimentary breakfast.
Stayed in March 2024
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Reviewed: March 20, 2024
Robert
United States of America3 Reviews7.0“The breakfast made up for the musty smell in the room.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room had a musty smell to it
The hot breakfast was great!
Stayed in March 2024
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Reviewed: March 1, 2024
Tom
United States of America4 Reviews7.0“We chose because of the outside entrance due to having a pet.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Altho the room was very clean, there was an odor in the room that was not pleasant.
Comfortable and convenient. Joe was very friendly checking us in and providing information. Checking the pretty young woman also very kind and friendly. Close to fast foods that were walkable so we didn’t need to get back in car after driving all day. Pet friendly!
Stayed in February 2024
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Reviewed: February 5, 2024
Suzanne
Canada28 Reviews1 helpful vote8.0“Good valuing. Breakfast area was big and nice selection”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Great location. Easy access to I65
Stayed in February 2024
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Reviewed: January 19, 2024
Georgia
United States of America5 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The others smoking pot and it stunk up the whole place . 😡
Beds were good . The snow was falling fast so left very early. Had a few thoughts in my head about how the place could improve the cleanliness. If a cleaner once a month would concentrate on cleaning corners and baseboards. When those aren’t clean makes the whole place look bad
Stayed in January 2024
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Reviewed: January 6, 2024
Shari
United States of America5 Reviews7.0“Okay”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The sleeper sofa was so filthy I did not feel comfortable sitting on it. The bathroom sink was cracked severely. Breakfast menu was limited.
Great Location but challenging to find the entrance. The front desk staff were very friendly.
Stayed in January 2024
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Reviewed: September 24, 2023
Mackey
United States of America11 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was all right it was quiet
Stayed in September 2023
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Reviewed: September 12, 2023
Rhonda
United States of America2 Reviews1 helpful vote8.0“Would stay again”- • Business trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Coffee maker perked the water all over the counter and floor, tried for 20 min. Had to go down to lobby for coffee. Asked for a new one or diff one, never got. Hair dryer fell apart when I went to use it. Need bigger more visible sign that says Quality Inn.....we passed it twice. Otherwise....no complaints. Will stay again if need be!
Beds comfy, clean, cold air worked great! Curtains darkened perfectly!
Stayed in September 2023
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Reviewed: July 27, 2023
Billy
United States of America37 Reviews4 helpful votes8.0“Quality Inn is a very decent hotel”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Smoking
- • Stayed 1 night
- • Submitted from a mobile device
According to Booking.com they have smoking rooms….BUT ACCORDING TO THIS QUALITY INN THEY DO NOT HAVE SMOKING ROOMS !! Somebody dropped the ball this time. Beware of 3rd party hotel reservations !!!
Quiet, comfortable.
Stayed in July 2023
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Reviewed: July 25, 2023
Jennifer
United States of America1 review9.0Wonderful- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 3 nights
Breakfast was a little underwhelming but nothing bad. some packaged pastries, some waffles and cereal. not a wide variety but enough for the price of hotel. 24 hour coffee was greatly appreciated
Service staff was amazing and so helpful with whatever I needed. The front desk was ready to check me in when I arrived very late into the early morning hours without issue and got me checked in so fast.
Stayed in July 2023
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Reviewed: June 24, 2023
Joshua
United States of America1 review6.0“Needs a pool”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No pool
Price
Stayed in June 2023
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Reviewed: June 17, 2023
Daveut1878
United States of America34 Reviews9 helpful votes9.0“Using GPS to map the location is difficult, but a great hotel.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
When you GPS the address, it puts you in the middle of a two lane country road. Yet, if you GPS the Candlewood Suites, it takes you right to the two hotels that share a parking lot. I travel often and this is only the 2nd time I have enountered a misplaced location on both Google Maps and Waze.
A great hotel not too far from I-65 and Mallory Lane
Stayed in June 2023
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Reviewed: June 8, 2023
Nancy
United States of America14 Reviews6.0Pleasant- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Paint drops on floor in bathroom. Pillows too small. Lot of light coming in through the door and space for bugs to get in. Person setting up breakfast didn't put non stick spray on waffle iron so waffles stuck them we found out about the spray being in the cabinet.
Stayed in June 2023
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Reviewed: June 3, 2023
David
United States of America3 Reviews9.0“Great experience, will stay here again.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
When we first went into room - there was a bit of a smell - not bad, just like the room had been closed for awhile but it got OK after we turned air on. Room was clean and towels were plentiful. Great hot water.
Great accommodations for the price. Great location -- close to interstate, close to Franklin.
Stayed in May 2023
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Reviewed: May 17, 2023
_simonemaia
United States of America9 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Clean and comfortable
Stayed in April 2023
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Reviewed: May 10, 2023
Jerry
United States of America14 Reviews9.0“Great value and clean”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Adequate
Stayed in May 2023
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Reviewed: March 29, 2023
Diana
United States of America2 Reviews7.0Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Smoking
- • Stayed 1 night
Bath had mold and pealing paint. Breakfast was ok, but all juice in the machine was out of order.
Comfortable bed
Stayed in March 2023
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Reviewed: March 9, 2023
Jeff
United States of America58 Reviews5 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was very lacking. We left to find a decent breakfast.
Good room. Bed was comfortable Front desk staff was great at check in
Stayed in March 2023
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