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  5. Reviews of Quality Inn & Suites Kansas City Downtown

Reviews of Quality Inn & Suites Kansas City Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3517 Main Street, Kansas City, 64111, United States of America

#88 of 114 hotels in Kansas City

Guests' Choice

Review Score

Based on 300 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.3

  • Location

    7.6

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    6.9

  • Free WiFi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    7.0
    Clean and quiet room, for a reasonable rate.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Location is currently on a street with major construction. Lanes were blocked, sidewalks nearby were blocked. Not the hotels fault.

    Clean and quiet room. Breakfast provides

    Stayed in April 2024

  • Reviewed: March 13, 2024

    8.0
    Nice
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The set up

    Stayed in March 2024

  • Reviewed: February 18, 2024

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I'd didn't like the room I've booked a 2 room double beds, but it was room with 2 beds in the same room not a separate room went to talk to the manager he said the hotel was already full so he couldn't give me another room, the room didn't meet my expectations, so they told me next time to let them know.,I'd know all hotel have different room arrangements and how they are nade buti wasn't happy with this room at all. hoping next time if I've decided to stay there that I will have a better chance on a decent room

    I've enjoyed the breakfast bar and the hotel was decent place to stay.

    Stayed in February 2024

  • Reviewed: November 12, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night

    We let the front desk know that we couldn't get the heat to come on. They replied they knew it was a system issue. Didn't seem all that concerned with it. We slept in our clothes because it was that cold in the room.

    This was by far the best Quality Inn we have stayed in. Very Clean and bright. Breakfast was good.

    Stayed in October 2023

  • Reviewed: October 23, 2023

    8.0
    The room was clean and the hotel was in a convenient location for my venue.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom in the hotel was very tiny.

    The breakfast was decent enough but there was no gravy or bacon when I wanted to eat.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The bathroom shower wouldn’t drain and I had to plunge it.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Need air freshener in rooms

    Stayed in September 2023

  • Reviewed: September 25, 2023

    6.0
    It was ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking, kitchen had nothing to cook or eat with. The shower lever fell off while I was showering

    Location

    Stayed in September 2023

  • Reviewed: August 28, 2023

    8.0
    Overall it was a good stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was way too hot and humid in there. Couldn't control room temp. While eating breakfast there were 3 other tables we heard complaining about the heat.

    Location, cleanliness, and breakfast was great.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not cleaned that great, shower was a walk in they gave us a handicapped room but ordered a 2 queen smoking but yeah showed had no ledge so pretty much just drained into bathroom floor and hallway outside the door.

    Breakfast was coo

    Stayed in August 2023

  • Reviewed: June 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Normally they charge a $200 deposit for local residents. I think the suite I was in would be better if the bedroom & living room were switched.

    I like the building conversion. The remodel is very good.

    Stayed in June 2023

  • Reviewed: March 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    what i didn't like it said non smoking but i smell someone smoking weed or something it didn't smell that great

    the breakfast was great, the people was nice, friendly and a good place to stay

    Stayed in March 2023

  • Reviewed: March 18, 2023

    8.0
    The staff & location are great. Thanks!
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    cold bedroom (corner room)

    location, staff

    Stayed in March 2023

  • Reviewed: March 13, 2023

    7.0
    we’ve stayed here twice and will stay again
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    parking lot was full so we had to park next door. the noise from the streets sometimes makes it hard to sleep.

    nice clean, new carpeting in the hallways and rooms, very clean rooms and the linens were clean and smelled great.

    Stayed in March 2023

  • Reviewed: February 25, 2023

    7.0
    I enjoy staying at the Quality Inn. the rooms are quirky. The staff are great. It’s clean.
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    My particular room this stay (109) has spectacular plaster molding from a previous era, but no closet, no hooks - not even a towel hook - and no place to sit except at the table. It was a bit odd. I would have liked heavier window blinds in the bathroom since it faced the parking lot.

    Quality Inn has friendly staff & unique rooms.

    Stayed in February 2023

  • Reviewed: January 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    parking

    great room, staff friendly, close to everything

    Stayed in January 2023

  • Reviewed: January 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Efficiency Family Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    2 of the 3 TVs didn't work and we told them by 4 pm and they never even came to check and then didn't compensate anything only put ME on the phone with their maintenance man

    The room was great. Plenty of room and clean

    Stayed in October 2022

  • Reviewed: December 20, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room didn't maintain temperature well. Either hot or cold. The $100 deposit on the room that didn't say anything about till got there.

    Huge room. Bedroom, bathroom and office room with closet. Stove and sink in hallway.

    Stayed in December 2022

  • Reviewed: December 12, 2022

    7.0
    Decent hotel👍🏼
    • Leisure trip
    • Travelers with friends
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The facility needed some cleaning or needed to look more organized. It didn't feel like a clean hotel, not saying the hotel was really dirty or disgusting. I could tell the hotel was remodeled recently but at the same time you can tell it was old and needed some repairs. Like it was remodeled in the most cheap way they could afford to do it. The showers need to have a different design. There's no tub or anything to enclose the water from staying in the shower area. The whole bathroom floor is flat with no elevation, so the shower water splashes and spreads around nearly all of the bathroom floor. In short, it felt like we stayed at a really cheap hotel for what we paid for, but it was still decent hotel just to sleep at.

    It was very comfortable, especially the beds. The location is a good spot since it's not too far from the main city and West Port. The price was reasonably ok. Best thing about the hotel is the location.

    Stayed in December 2022

  • Reviewed: September 16, 2022

    8.0
    No bargain but good breakfast.
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Building works at the hotel when we stayed there which meant workers were running on the scaffolding in front of our room No discount despite this. Entry cards for the room did not work 2 times in a day which meant returning to the reception each time.

    Nice breakfast with fruit.

    Stayed in August 2022

  • Reviewed: September 14, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Property under renovation.

    Nice breakfast. Good location. Friendly staff.

    Stayed in September 2022

  • Reviewed: August 14, 2022

    8.0
    We came to Kansas City for a concert and we booked this hotel for its location.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallway to our room was a little spooky and there was stuff (construction or housekeeping) laid out in the hallway, which was not the most homey.

    Location was excellent. We liked that there was parking, and we noticed that there was security cameras facing the parking lots, which we appreciated.

    Stayed in August 2022

  • Reviewed: August 6, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room - Accessible/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    There’s always a smell of smoke, even though smoking is not permitted.

    Convenient, reliable.

    Stayed in August 2022

  • Reviewed: July 16, 2022

    6.0
    great staff and location, facilities could be cleaner
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The toilet, sink, and countertops were clean. the sheets and pillow cases on our bed were not clean. We had to ask for a new sheet set and change them out when we arrived late at night. the floors were not clean. I do not believe this to be a reflection of the front desk staff but of the cleaning department.

    The front desk staff was amazing, very accommodating, kind and ready to help with anything they was asked. Location was centrally located and close to everything KC has to offer.

    Stayed in June 2022

Showing 1 - 25

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