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  5. Reviews of Quality Inn Central

Reviews of Quality Inn Central This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3207 N Arthur Ashe Blvd, Richmond, VA 23230, United States of America

#7 of 8 B&Bs and inns in Richmond

Guests' Choice

Review Score

Based on 356 hotel reviews

3.9

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.2

  • Location

    5.8

  • Facilities

    4.5

  • Staff

    5.6

  • Value for money

    5.1

  • Free WiFi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like much

    The 2 beside light was not working. Water was leaking in the bedroom floor to the room

    Stayed in April 2024

  • Reviewed: April 28, 2024

    4.0
    I think I should b refunded after I sat n my car till 5am .
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom ceiling was leaking I also killed 2 bug n the room once I arrived my sheets had spot and hair all over them

    N/a

    Stayed in April 2024

  • Reviewed: April 26, 2024

    5.0
    It could be better
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom floor was dirty and towels needed to be changed too old with stains.i asked for tv remote never got it. I didn’t get breakfast like promised in the ad.

    Large room

    Stayed in April 2024

  • Reviewed: April 23, 2024

    4.0
    The bed was comfortable and clean. But I was very uncomfortable staying in this location.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location, it seemed to have boarded up windows. Very sketchy people hanging around. Black tarps on windows.

    Comfortable

    Stayed in April 2024

  • Reviewed: April 21, 2024

    4.0
    Every room has restrooms doors lever issues we compelled to change rooms 3times.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There is Breakfast, it was mentioned during booking but there is no breakfast available .

    Stayed in April 2024

  • Reviewed: April 2, 2024

    5.0
    If they put money into upgrading the property, it would attract and keep more customers.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    You can tell that money isn’t really put into upkeep. The toilet seat was missing an attachment at the back. The outside door didn’t work for getting into the room. The outside door was covered in little kids stickers. The carpet that served as a baseboard was pulling away from the wall in several places.

    The staff were friendly. The bed was comfortable. The room had an indoor and outdoor entrance, which was helpful, although only the inside entrance worked for getting into the room. The outside entrance made packing up the car easy. And I did not see evidence of bedbugs.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    4.0
    Get what you pay for….would avoid for another hotel
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room (possible mold). The breakfast was terrible.

    Cheap

    Stayed in April 2024

  • Reviewed: March 17, 2024

    4.0
    Disgusting, wouldn’t revisit.
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls were flaking, the outlet was coming out of the wall, there were water stains all over the ceiling, our room had a view of a broken down falling apart gazebo. Someone’s USED washcloth was left on our shower.

    I didn’t like much about this property. It was falling apart and not as clean as I would’ve liked it to be. The price wasn’t bad with how close it was the venue I was attending but the room itself was bad.

    Stayed in March 2024

  • Reviewed: November 22, 2023

    3.0
    Not a place I will return to and never would recommend it.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Just everything was not good except the beds they were good

    The breakfast was advertised to a free breakfast but there was nothing to eat. The room was locked up to have in at all. The place was kind of creepy. The elevator only worked when it wanted to and when it did it sounded as if you would die if you got in it was not so good as we were on the second floor and can not to stairs well. We made it but will never go back there again.

    Stayed in November 2023

  • Reviewed: November 16, 2023

    3.0
    Stay here if you have no standards and no money
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    The room just wasn't clean, the bed sheets were covered in cigarette burns and some stains we were pretty sure was blood. There was coffee but no coffee maker, the doors wouldn't close and the air-con sound like a car crash.

    We had an ok bed and a hot shower.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    3.0
    If you sleep on top of the sheets, it’s fine for a one night stay.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirt inside the bed sheets and stains on them. The bathroom door didn’t lock. The elevator felt like it was going to fall apart at any moment with its constant rumbling, shaking, and flickering lights, and sometimes it flat out didn’t work at all. And the “breakfast” was just some cereal, cold eggs, rubbery sausage patties, stale bread, and chemically tasting juice.

    The location wasn’t but a 10 minute or less drive from main street, and it was right by the gas stations and highway. And for the money, it wasn’t terribly priced for a one night stay at best.

    Stayed in November 2023

  • Reviewed: November 12, 2023

    3.0
    AVOID
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rats outside. Dirty facilities. Leaking toilet. Rattling mini-fridge. How is this almost-abandoned place still open? Open building doors!?! Not safe or protected. Literally, last resort. Avoid.

    Not much

    Stayed in November 2023

  • Reviewed: October 30, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They said on website offer breakfast but when I stayed that' Day didn't said something problem we will not able to serve today I asked hot water front desk said room is not open so can't give

    Average stay

    Stayed in October 2023

  • Reviewed: October 19, 2023

    3.0
    You get what tou pay for.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Place was under renovation. Skeleton staff. No free breakfast as advertised. No trash can in room.

    Price was well below other locations in the area.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    4.0
    Didn't enjoy my stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My family was stuck in the elevator for two minutes. Did wouldn't open and it didn't move to site floor. Advertised breakfast from 630a.m. to 9a.m. there was no breakfast until 8a.m. there it wasn't enough. Someone offered us a cup of noodles to eat. Had to go out for breakfast. Had a balcony but couldn't access it because the doorknob was missing.

    The price was on for the weekend stay.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    3.0
    Meh
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Theres a 100$ deposit that isnt mentioned in the price you pay online. Focet was broken upon arrival and a panel from the ac unit was on the ground.

    The tv had movie channels

    Stayed in October 2023

  • Reviewed: October 2, 2023

    5.0
    For a short tell defenite will stay again for the price! I guess u get what u pay for!
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location n also elevator very dangerous

    Bed comfortable

    Stayed in October 2023

  • Reviewed: August 14, 2023

    3.0
    Hotel was a big disappointment.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It’s falling into disrepair. We were on the 3rd floor and the elevator only worked twice. I have bad legs and every time we wanted to go out we had to use the stairs. The carpet in the hallway was new, but everywhere else it was worn. Breakfast was posted as 6:30 but it didn’t start till after 8 am. I’ll never stay there again.

    Not too much.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The smell in the hallway was horrible, hotel had no upkeep, power went out to half of the room and they had no one there to fix the breaker

    It was quiet and close to our concert venue

    Stayed in August 2023

  • Reviewed: August 2, 2023

    5.0
    The location is the only unique thing.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't clean the elevator, it does need inspection, we literally had to take the stairs downstairs from the 4th floor. We didn't like the bathroom door, it didn't shut close. We didn't clean the front desk lady, she seemed like she had a rough day, no smiling, no welcoming feeling from her at all. The price could be lower than that rate. The coffee bags were expired couple year ago.

    I liked how clean the room was.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    5.0
    overall it was a good stay!!!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    the elevator dint work had to take stairs to the 3rd floor and it was hot as hell

    location right by the highway, room was nice and cold

    Stayed in July 2023

  • Reviewed: July 6, 2023

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    1) 1st room refrigerator wasn’t working, sent to another one. That room toilet wasn’t flushing, really bad stain and peeling in bathroom ceiling, from previous water leak. 2) floors were dirty 3) they said breakfast included and there was no breakfast. I called frot desk, she said at 7:30, yet nothing. Many were looking for the breakfast! 4) elevator wasn’t working.. thank god I asked for bottom floor, my husband would never have been able to do all the stairs

    Distance from where I was going

    Stayed in July 2023

  • Reviewed: June 29, 2023

    3.0
    Short.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The check in was poor, waited more than 5 minutes alone in the lobby before seeing any hotel associate. Ran my credit card 5 times causing a fraud alert. Was informed my room was on the 3rd floor but the elevator was broken. Hallways and room smelled like cigarettes very strongly even though all the doors had no smoking signs on them. The bathroom looked remodeled recently however the toilet seat looked to be older than the hotel, was damages and cracked with the surface bubbled. Online it said there was breakfast but all signs said restaurant closed and nothing was mentioned during check in.

    Room was large, bed was comfortable, had a fridge and microwave. Room was updated with newer carpet and furniture.

    Stayed in June 2023

  • Reviewed: May 15, 2023

    4.0
    Cheap motel and it shows.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Breakfast was meager. Didn't even have milk, the manger brought a can and took it back.

    Stayed in May 2023

Showing 1 - 25

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