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  5. Reviews of Quality Inn Downtown - near Market Square

Reviews of Quality Inn Downtown - near Market Square This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1025 S Frio Street, San Antonio, 78207, United States of America

#242 of 315 hotels in San Antonio

Guests' Choice

Review Score

Based on 768 hotel reviews

6.4

Score breakdown

  • Cleanliness

    6.9

  • Comfort

    7.0

  • Location

    7.3

  • Facilities

    6.6

  • Staff

    7.8

  • Value for money

    6.9

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    7.0
    It was good, but not exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool doesn’t work Tv doesn’t work tv signal but the personal fix it after

    Clean Beds, clean Bathroom Good breakfast

    Stayed in April 2024

  • Reviewed: April 29, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There had no table or chairs to sit and eat. No wall mirror to see yourself. And, parking was limited. But, it was a busy time with Fiesta going on. And, price of the room was higher than usual

    The staff was friendly and courteous. Pleasant atmosphere and cool air conditioning. The beds were comfortable and great breakfast

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bacon

    Nasty

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Tv wast working… bad room service…

    Stayed in April 2024

  • Reviewed: April 15, 2024

    6.0
    Pleasant
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast and no pool and barely any parking :(

    The room was fantastic

    Stayed in April 2024

  • Reviewed: April 14, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The Room Was Ok But There Were Stains In Out Pillows and Restroom Looked Like It Was Not Clean There Were Stains On The Toilet And The Shower Was Dirty .

    Staff was super Friendly

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good but needs better maintenance.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Two light bulbs missing and one that didn’t work. Informed reception but not replaced. Room lock temperamental and needed to get both cards replaced. Smart TV but not connected to internet.

    Good sized clean rooms. Decent free breakfast.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    6.0
    My granddaughters, and I survived our three nights day. Thanks too Theresa and Gabby.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    1. AC not working properly 2. Window was stuck open on arrival. 3. Bed linen was not fresh 4. Swimming pool not operable 5. Uncomfortable noise from railroad train 6. Outside landscaping need refreshing.

    1. Great Staff 2.great breakfast 3. Close to downtown 4. Walking distance to H-E-B and food venues.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    6.0
    2 days had to take a quick trip to Mexico and back same day for Dr appt
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed all weekend didn’t have internet we let them know they would fix it and again so for 2 days no working on my laptop lost out on money

    Close to freeway

    Stayed in February 2024

  • Reviewed: March 19, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights

    breakfasts WAS FAIR, LOCATION WAS GOOD, but the commode seat was not connected and could have been dangerous. I reported theissue to the front desk on Sunday and the lady said there was no one there to fix it but she would have it fixed on Monday. It was not fixed. I complained again Tuesday not fixed, and I complained on Wednesday and it still was not fixed when we checked out on Thursday. This seat was dangerous! My wife or myself could have easily slide to one side or the other and ended up against the sink area with sharp edges or between the tub and floor or hitting the tub with our head or arm. If this had of happened a lawsuit could have been the result. I don't understand managements not getting it fixed. I realize it was Spring Break and the hotel was booked full butI did issue a major concern that was not taken care of and it would have taken 10 minutes.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    6.0
    n/a
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights

    Location near downtown. Too secluded.

    this hotel should provide an continental breakfast

    Stayed in March 2024

  • Reviewed: February 19, 2024

    7.0
    Perfect price & nice staff
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Free breakfast and sweet staff.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    My stay was decent. I loved the SIZE of my room and bed, the BREAKFAST was convenient, and for the most part I wasn’t di
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t like when I checked in the room they originally gave me door did not close or lock. I had to run an errand and when I came back, my door was open for anyone to walk in. I brought the issue to the manger on staff and he moved me to a new room. I was told they would fix it the following day. I stayed at the hotel for 4 days and everyday I passed by that room, the door was still NOT fixed. My other issue about the property is the two rooms I had wasn’t as clean as they said it was. I saw hair on my towels and through the bathroom. The furniture was dusty and dust accumulated on certain areas.

    I liked the size of the bed and the room. Breakfast was decent with waffles, eggs, sausage, yogurt, cereal, coffee/tea/orange/apple juice, and fruit.

    Stayed in February 2024

  • Reviewed: January 14, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Poor WiFi connection at our room

    Stayed in January 2024

  • Reviewed: January 6, 2024

    6.0
    It was comfortable but I didn’t feel 100% safe
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was a bit sketchy

    It was quiet and relaxing

    Stayed in December 2023

  • Reviewed: December 31, 2023

    5.0
    Slept comfortable,the only problem was they didn't bring towels
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room service not that great,and we are still waiting on deposit,never stayed at a hotel where you didn't get your deposit back immediately

    It was good

    Stayed in December 2023

  • Reviewed: December 4, 2023

    7.0
    Comfortable, great location for the price
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    A lot of drug addicts hung around and stayed at the hotel

    The proximity to downtown San Antonio and the riverwalk / Alamo

    Stayed in December 2023

  • Reviewed: November 19, 2023

    7.0
    Loved it overall
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They need to work on the landscaping of property

    Closeness to river walk

    Stayed in November 2023

  • Reviewed: October 9, 2023

    5.0
    The price is right won’t go back did not take pics
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The tiller handle was broken and the tv did not work and it had a smell in the room mood or something

    It location close to the market the bed was cozy the A/C worked and the hot breakfast ever morning 6::30 - 9:30 am if needed you could sleep in

    Stayed in October 2023

  • Reviewed: September 25, 2023

    5.0
    It could have definitely been better but it wasn’t the worst
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I don’t think it should have been as expensive as it was. Breakfast was terrible, there weren’t a lot of options and the milk was rotten. We found stains on our comforter, sheets, and towels which made me scared to think that things weren’t getting cleaned.

    The staff was so nice!! And it was a close drive to the river walk.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    7.0
    Could’ve been better!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needed the pool.

    Front desk

    Stayed in July 2023

  • Reviewed: August 9, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room and the bathroom were not really clean

    Stayed in August 2023

  • Reviewed: July 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was not that good.

    Location and staff.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Staff needs to smile more or to be more helpful to guests. They did not mention a "deposit" prior the check-in. Please be aware of this. Take pictures of room just in case.

    The location is good to get to places around. Quite neighborhood, so pleasant to rest at night. Breakfast is good to start a day.

    Stayed in June 2023

Showing 1 - 25

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