828 Mercury Drive, Houston, 77013, United States of America
#13 of 20 B&Bs and inns in Houston
Guests' ChoiceBased on 179 hotel reviews
6.2Cleanliness
6.9
Comfort
7.1
Location
6.7
Facilities
6.5
Staff
7.1
Value for money
6.8
Free WiFi
6.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Diane
United States of AmericaCleanliness
Price
Stayed in April 2024
Reviewed: April 13, 2024
Waseem
Saudi ArabiaHospitality
Stayed in April 2024
Reviewed: April 8, 2024
Ashley
United States of Americathe covers were dirty thats the first thing i saw when i walked in
Stayed in April 2024
Reviewed: March 15, 2024
Malani
United States of AmericaStaff was not present. Advertised breakfast was not available for any of the days that we stayed. Bugs were being found constantly throughout the room and bedding.
How close the location was to the destinations we were visiting.
Stayed in March 2024
Reviewed: October 2, 2023
Jesus
United States of AmericaIt smells like cigarettes and its a non smoking facility. Breakfast was not served.
Nice big rooms
Stayed in October 2023
Reviewed: September 4, 2023
Jose
United States of AmericaThere was a bunch of broken equipment by the back door by the first-floor elevator giving the impression that management doesn't care about us costumers. It's like they think that only low-income people visit this place so what it matters how its surroundings looks. There wasn't breakfast as advertised. Wish was one of the main reasons we selected this hotel. The hotel is located close to what it looks like to abandon businesses. Giving the feeling that those are unsafe surroundings. Someone was smoking marihuana ither in their room or at the stairs by the 2nd-floor elevator because we were hit by the horrible smell as soon as we came out of the elevator. We don't care people smoking whatever they want to smoke, but inside of a hotel the smell of marihuana is not a pleasant smell. The toilet water was running as if the flapper wasn't fitted correctly. I calculated that there was a waste of 3 gallons of water per hour. We truly appreciated the room being cold when we come in it, but it was extremely cold wisht indicate that the hotel is wasting lot of resources.
The room was very clean and lining smelled fresh. Front desk Laddy was very nice and welcoming. Plenty of TV options to watch for the entire family.
Stayed in September 2023
Reviewed: April 7, 2022
Mahogany
United States of AmericaNeeds renovation. Location was ok, because it was right off the highway and we could get to our destination pretty quickly. But the location itself was in a sketchy area!
Price was decent. The customer service was good.
Stayed in March 2022
Reviewed: February 28, 2022
Sandrial
United States of AmericaThe room smell
N/A
Stayed in February 2022
Reviewed: February 22, 2022
Mary
United States of AmericaMaids didn't clean our room twice.Had to go to lobby and wait. This was late afternoon. Didn't vacuum on put toilet paper. Not a safe area.Homeless all over.Strip joint across from motel.
Room was clean and big. Night clerk very nice.Doors locked at night.Have to show room key to get in.
Stayed in February 2022
Reviewed: November 15, 2021
Xotchil
United States of AmericaHad to switch rooms because the one they gave us had intense odor of cigarette smell &it was giving me a headache.
Cleanliness & friendly staff
Stayed in November 2021
Reviewed: September 19, 2021
Keith
United States of AmericaPaint peeling everywhere,no smoke detector in room, busted chair in room ,couch one color cushions another color, didn't feel like a safe place.
Front desk guy couldn't have been better,bed was comfortable,ac worked well,room overall was clean
Stayed in September 2021
Reviewed: September 8, 2021
Lakevia
United States of AmericaI don't like the fact that they had free breakfast and cityview rooms advertised but when I got there, none was available!! I wouldn't book this hotel again because of the location. The elevators even stopped working for a while. The housekeepers will walk in your room unnoticed. That's a big no no for me!! First time staying and WON'T EVER BE BACK!!! WISH I COULD GET MY REFUND!!
The rooms were a nice size and comfortable bedding !!
Stayed in September 2021
Reviewed: September 3, 2021
Gina
United States of AmericaI diddnt like that they still announce that they provide breakfast. However, their excuse was thay they dont due to Covid...dont have thw announcement if you dont bc that us concider false advertisement .
Room and facility looked renovated
Stayed in August 2021
Reviewed: August 31, 2021
Mahsa
United States of AmericaClean
Stayed in August 2021
Reviewed: August 29, 2021
Rockie
United States of AmericaNo break and I know it’s because of COVID but I have stayed other places and they still had breakfast with precautions
Room was clean
Stayed in August 2021
Reviewed: July 12, 2021
David
United States of AmericaThe elevator seemed like it could breakdown on you. Had a non-smoking room but the room I got had a lingering cigarette smoke smell.
Smooth check in. Close to fast food restaurants. Close to downtown. Even though the room had the lingering smoke smell it was actually nice and clean.
Stayed in July 2021
Reviewed: July 5, 2021
K
United States of AmericaBreakfast should be open now if you guys are charging as much as you are.
Ramone was the best. He’s super nice and understanding.
Stayed in June 2021
Reviewed: June 22, 2021
Aubrie
United States of AmericaThe air conditioner leaked and there was very little water pressure. The elevators seemed like they would break down on you. There was no breakfast offered even though the website stated otherwise. The vending machines were not stocked well.
The room was clean and quiet. Staff was friendly enough.
Stayed in June 2021
Reviewed: May 6, 2024
Ana
United States of AmericaIt was dirty elevator smell bad it doesn't have a pool or no breakfast we was told that the hotel was under construction we got 2 bananas for breakfast when it was supposed to be full breakfast it was horrible never again staying here thirs obviously fals advertisement the hotel should let you know it's no pool no gym my coffee maker and ice bucket wear in the restroom guest should be notified about the hotel been under construction or what ever it is Thir doin to it
Nothing at all
Stayed in May 2024
Reviewed: May 4, 2024
Charles
United States of AmericaThe laundry room. If you need to wash more than one load, go to the laundry mat. The washer and dryer’s here aren’t working well
I liked how everyone was friendly and accommodating
Stayed in May 2024
Reviewed: April 29, 2024
Keith
United States of AmericaThe elevator wasn’t working to go down when we first arrived, also they served breakfast in a bag which is not ideal but I understand under the circumstances
Was a good price with no extra charges & fees
Stayed in April 2024
Reviewed: April 24, 2024
Codi
New ZealandThe staff, the facilities and the area. breakfast can be worked on too
Nothing
Stayed in April 2024
Reviewed: April 22, 2024
Chloe
United States of AmericaFor the price, decent!
Stayed in April 2024
Reviewed: March 28, 2024
Kayla
United States of AmericaIt smelled very funny . 😕 my bathroom wasn’t looking up to par the best , ( I am a critic unfortunately ) but I had to ask for new sheets bcs the ones we received on arrival had blood and stains … I had to change sheets n bedding
Stayed in March 2024
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