135 Route 120, Lebanon, 3766, United States of America
#4 of 4 hotels in Lebanon
Guests' ChoiceBased on 102 hotel reviews
6.1Cleanliness
6.7
Comfort
6.8
Location
7.8
Facilities
6.2
Staff
7.2
Value for money
6.3
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: November 14, 2023
Eileen
United States of AmericaStain on bedsheet!!
Breakfast offerings were good.
Stayed in November 2023
Reviewed: October 16, 2023
Elise
United States of AmericaThe property seemed in disrepair. The gym was not open, no water in the vending machine, cutouts in headboard of bed. Cleanliness could be better. Wi-Fi occasionally cut out.
Good location, quiet, safe.
Stayed in October 2023
Reviewed: September 27, 2023
Sindy
United States of AmericaIf you bring own food there is no couch and only 1 chair in the room for you to seat. Need body wash not lotion for the shower
Clean room and great breakfast selection for breakfast in the morning.
Stayed in September 2023
Reviewed: September 5, 2023
Catherine
Canadaconvenient location
Stayed in September 2023
Reviewed: July 17, 2023
Dawn
United States of AmericaThere was no way to really lock the door to my room, felt a little unsafe
Close to the hospital
Stayed in July 2023
Reviewed: July 5, 2023
Jeanne
United States of AmericaThey were renovating the hotel so the door to the top was not a security door and there was a gap. There wasn’t breakfast provided as indicated.
Location central to Lebanon and Hanover
Stayed in July 2023
Reviewed: June 19, 2023
Courtney
United KingdomThe door didn’t touch the walls so light seeped in from the hall at night and I could hear every phone ring and chair scrape from the lobby.
The hotel had great water pressure and was clean.
Stayed in June 2023
Reviewed: April 10, 2022
Deborah
United States of AmericaI didn’t like the rudeness of the reception. She has a lot to learn. Also the day clerk was rode to my sister would not answer her question about where the ice machine was too busy on his phone
Didn’t have he breakfast just the coffee
Stayed in April 2022
Reviewed: March 6, 2022
Marilly
United States of AmericaMy room was a little dirty. The walls seemed like they've never been cleaned, the desk chair had crumbs all over it. My A/C was dirty, parts of the door were jammed. It just seemed like the cleaning was to a minimum.
The breakfast and location was great!
Stayed in March 2022
Reviewed: February 24, 2022
Michael
United States of Americatub mat was faded and stained (it was kinda gross)… so I did not use the shower. ceiling lamp had a half cracked shade hanging off of it, other cracks in ceiling, made the otherwise nice room seem a little shabby.
Stayed in February 2022
Reviewed: January 23, 2022
Della
United States of Americavery noisy, very hot on the second floor. no room service. towels get changed only every 3 days. we had to ask for more towels. I don’t reuse towels. from an infection standpoint I wouldn’t want to wipe my private area one day and wipe my face with it the next day. the room wasn’t checked during our stay. we had only one tissue in the box for our stay. I wouldn’t pay that much to stay there again unless it was absolutely necessary.
The closeness to hospital. the girl at the desk was very friendly and nice. she appeared to be the only person working there during our stay.
Stayed in January 2022
Reviewed: January 1, 2022
Kevin
United States of Americadirty, outdated, door wouldn't lock.if you need a place to lay your head it works. we traveled from Virginia and arrived a day early the other hotel was booked solid.
location
Stayed in December 2021
Reviewed: October 28, 2021
Charles
United States of AmericaBreakfast bar ran out of some foods. Poor signage for entrance to hotel from road. Difficult to communicate with desk attendant.
Stayed in October 2021
Reviewed: October 28, 2021
Todd
United States of America(1) the signage to get into the hotel was poor and not lit, we missed entrance twice.; (2) the room smelled like smoke; (3) the fridge didn't work; (4) upon checking out at 10:02am, we asked to fill our water bottles at the vending machine and were told no because they closed at 10:00am. We were walking out the door, wanted water for our trip and was told we had to buy water. We were shocked by the way we were treated by the morning manager.
It was close to our destination.
Stayed in October 2021
Reviewed: October 12, 2021
Walter
United States of AmericaBreakfast. No selection, partially caused by covid, but there are foods that would work. Wil we are aware that finding people to work at minimum wage is difficult, I found it insulting that an envelope was left suggesting you tip. But there was no room service at all for the three nights we stayed. We were rarely in the room so it did not matter. Sign was difficult to see.
😀Cheaper than other hotels in the area.
Stayed in October 2021
Reviewed: October 6, 2021
David
United States of AmericaTraffic was loud and people above us were loud. Furniture didn’t fit room and the facilities were ok but expensive.
Location
Stayed in October 2021
Reviewed: October 3, 2021
Erin
United States of AmericaThe toilet did not work half the time, the elevator was right outside room and was constantly dinning, tv did not work most of the time
The location was great
Stayed in October 2021
Reviewed: August 22, 2021
Regina
United States of AmericaThere really nothing that I can complain about for the value
It was very convenient located for us. The value was great. We’re thinking about staying here next year when we come back for our son’s graduation.
Stayed in August 2021
Reviewed: August 4, 2021
Susan
United States of Americahotel VERY shabby
breakfast was adequate
Stayed in August 2021
Reviewed: August 2, 2021
Russell
United States of AmericaThe water pressure in the shower was terrible the sink had better pressure it took several minutes for the tub to drain after you showered the breakfast they offered wasn’t good we went out the second morning
The room was spacious the coffee in the lobby was good the front desk people were nice
Stayed in August 2021
Reviewed: June 9, 2021
Mitsuko
United States of AmericaNoise from upstairs
Stayed in June 2021
Reviewed: May 17, 2024
Sara
United States of AmericaThe fact they give a discount for patients at Dartmouth but couldn't give it to me because I reserved through booking.com
The staff was friendly and accommodating. The hotel was clean and had breakfast!
Stayed in May 2024
Reviewed: May 10, 2024
Karen
United States of AmericaThe staff were friendly and helpful.
Stayed in May 2024
Reviewed: April 28, 2024
Janina
United States of AmericaMy room did not have a bath mat, so I used a face towel instead.
I liked that fact that there was coffee and tea available 24 / 7 Breakfast was satisfactory - scrambled eggs, sausage patties, toast, bagels, juice.
Stayed in April 2024
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