562 Cross Creek Mall, Fayetteville, 28303, United States of America
#41 of 53 hotels in Fayetteville
Guests' ChoiceBased on 1194 hotel reviews
6.4Cleanliness
7.0
Comfort
7.0
Location
7.8
Facilities
6.8
Staff
7.7
Value for money
7.1
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 24, 2024
Myra
United States of AmericaThe floors should be Clean and the tub to stand and shower in . The roses were beautiful in front of the hotel and where we sat to eat breakfast .
We arrived late wanting to shower and sleep but the floor and shower were not clean. The tv didn’t work we were told how by the kind desk gentleman but it sill didn’t work .
Stayed in April 2024
Reviewed: April 18, 2024
Rah-isha
United States of AmericaI didn’t like at check-in I was waiting for about 30 minutes for someone to come to the front desk and I got there for check in on time but at check out my family was rushed at 11am precise. Eventually we worked it out to be extended to 12pm for checkout
I like the cleanliness and the staff was friendly
Stayed in April 2024
Reviewed: April 17, 2024
Awuni
GhanaThe rooms were not cleaned daily. Had to go to the front desk but still could not get room service for the whole period
No
Stayed in April 2024
Reviewed: April 16, 2024
Kenner
United States of AmericaThe shower never got hot, was luke warm.
All went well.
Stayed in April 2024
Reviewed: April 15, 2024
Joshua
United States of AmericaThe hotel room was a little run down. The room floors were uneven and had dips in the floor
Location was good
Stayed in April 2024
Reviewed: April 15, 2024
Potts
United States of AmericaNo exhaust in the bathroom,and all the floors were filthy.When I got out of the shower til I go to my clothes the bottom of my feet were filthy.Mold in the bathroom isn't good .
The staff was friendly and accommodating.They did do anything anyone asked,very good people.Beds were comfy.
Stayed in April 2024
Reviewed: April 1, 2024
Kerry
United States of AmericaDidnt have shower curtain , faucet in tub leaked constantly, and fridge wasnt cleaned.
Location. By mall and other food places.
Stayed in March 2024
Reviewed: March 9, 2024
Msmo
United States of AmericaToilet and sink faucet were loose.
Stayed in March 2024
Reviewed: February 27, 2024
Crystal
United States of AmericaBreakfast sucked , open condom wraps on the floor
Location
Stayed in February 2024
Reviewed: February 10, 2024
Keeya
United States of AmericaLights in bathroom weren't working.
Price
Stayed in December 2023
Reviewed: November 9, 2023
Tanya
CanadaUncleanliness
Nothing really
Stayed in November 2023
Reviewed: November 7, 2023
Beverly
United States of AmericaOut side room you must ask for clean towel at front desk
Close by shopping center
Stayed in November 2023
Reviewed: October 30, 2023
Jay
United States of AmericaThe nights at the room
Everything was nice
Stayed in October 2023
Reviewed: October 30, 2023
David
CanadaOlder tired property
Staff and location
Stayed in October 2023
Reviewed: October 29, 2023
Genevieve
United States of AmericaThe floor in the room was filthy, the fixtures in the bathroom were rusty and tiles were coming apart. When I went to heat up food there was a rotting chicken wing in the microwave. The hotel is located in a mall complex, and there were constant modified cars with ridiculously noisy mufflers racing in the parking lots and the roadway. At all hours. There was a noise problem above me as well, but the hotel did as much as they could to help me with it so that's not their fault. I was scheduled to check out at 11 I couldn't and hadn't slept much so I gave up at about 6 and left.
The bed was comfy and the staff was very kind
Stayed in October 2023
Reviewed: October 17, 2023
John
United States of AmericaPool wasn't open
Customer service and location
Stayed in October 2023
Reviewed: October 14, 2023
Hilton
United States of AmericaNA
It was good
Stayed in October 2023
Reviewed: October 3, 2023
Tahnesha
United States of AmericaThe roaches
Staff were friendly on the morning shift
Stayed in August 2023
Reviewed: September 18, 2023
Tim
United States of AmericaRoom could have been cleaner there was some garbage left on the floor
Stayed in September 2023
Reviewed: September 14, 2023
Kelly
United States of AmericaThe cost
Convenient
Stayed in August 2023
Reviewed: August 17, 2023
Nicole
United States of AmericaIt was the same breakfast every morning, waffles, cereal, oatmeal, and maybe yogurt. No other options, it gets boring after a couple days and that's not a contential breakfast, it's a lazy breakfast. The rooms smelled musty and of weed. People would be in the cars all hours of the night and blare their music or slam their room doors. And in the 6 days I stayed no one ever cleaned the room, took out the trash or brought clean towels.
Stayed in August 2023
Reviewed: August 15, 2023
Michael
United States of AmericaThe pool hours and the beding , looked used and tub had cigarette burn marking and the desktop wasn't cleaned off.. wish the left a card and time for cleaned rooms and beding changes..
I loved the young lady whom greeted me, no only black and beautiful woman, but pleasant and informative about the hotel and owners plan to be outstanding in the fayetteville area
Stayed in August 2023
Reviewed: July 26, 2023
Noemi
United States of AmericaI was in the are off no smoking and next door we’re smoking weed also who ever was upstairs did not let me sleep for 2 days
It was okay
Stayed in July 2023
Reviewed: July 24, 2023
David
United States of AmericaI liked it being next to the mall.
Stayed in July 2023
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