562 Cross Creek Mall, Fayetteville, 28303, United States of America
#41 of 54 hotels in Fayetteville
Guests' ChoiceBased on 1224 hotel reviews
6.5Cleanliness
7.0
Comfort
7.1
Location
7.8
Facilities
6.8
Staff
7.7
Value for money
7.2
Free WiFi
6.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Tracey
United States of AmericaThe grab and go breakfast was not what I expected. The milk was in a gallon jug for all to use. The orange juice tasted funny. Fruit was going bad.
The bed was big and very comfortable. It made for a good night sleep.
Stayed in May 2024
Reviewed: May 7, 2024
Newson
United States of AmericaThe room could have been cleaner. The tub was not clean. There was hair on the toilet. The floor needed to be swept. There were dried up flowers on the floor that should have been removed before I got there.
Great location. Close to everything I needed. I do not drive.
Stayed in May 2024
Reviewed: April 25, 2024
Monique
United States of AmericaMinor repairs
breakfast and staff
Stayed in April 2024
Reviewed: April 24, 2024
Myra
United States of AmericaThe floors should be Clean and the tub to stand and shower in . The roses were beautiful in front of the hotel and where we sat to eat breakfast .
We arrived late wanting to shower and sleep but the floor and shower were not clean. The tv didn’t work we were told how by the kind desk gentleman but it sill didn’t work .
Stayed in April 2024
Reviewed: April 18, 2024
Melendez
United States of AmericaThe tv concept was hard to figure out
Staff was extremely helpful
Stayed in April 2024
Reviewed: April 18, 2024
Rah-isha
United States of AmericaI didn’t like at check-in I was waiting for about 30 minutes for someone to come to the front desk and I got there for check in on time but at check out my family was rushed at 11am precise. Eventually we worked it out to be extended to 12pm for checkout
I like the cleanliness and the staff was friendly
Stayed in April 2024
Reviewed: April 17, 2024
Awuni
GhanaThe rooms were not cleaned daily. Had to go to the front desk but still could not get room service for the whole period
No
Stayed in April 2024
Reviewed: April 16, 2024
Kenner
United States of AmericaThe shower never got hot, was luke warm.
All went well.
Stayed in April 2024
Reviewed: April 15, 2024
Joshua
United States of AmericaThe hotel room was a little run down. The room floors were uneven and had dips in the floor
Location was good
Stayed in April 2024
Reviewed: April 15, 2024
Potts
United States of AmericaNo exhaust in the bathroom,and all the floors were filthy.When I got out of the shower til I go to my clothes the bottom of my feet were filthy.Mold in the bathroom isn't good .
The staff was friendly and accommodating.They did do anything anyone asked,very good people.Beds were comfy.
Stayed in April 2024
Reviewed: April 9, 2024
Steven
United States of AmericaTV
TV didn’t work and the night desk was not much help
Stayed in April 2024
Reviewed: April 1, 2024
Kerry
United States of AmericaDidnt have shower curtain , faucet in tub leaked constantly, and fridge wasnt cleaned.
Location. By mall and other food places.
Stayed in March 2024
Reviewed: March 13, 2024
Shanese
United States of AmericaThe location definitely needs more breakfast options. Protein would be nice. No one wants a galore of carbs and sugar only. Just a suggestion.
Stayed in March 2024
Reviewed: March 9, 2024
Msmo
United States of AmericaToilet and sink faucet were loose.
Stayed in March 2024
Reviewed: March 2, 2024
Kensi
United States of AmericaThe bed was very springy. Some beds we have bed in there are nice and soft but this one was not.
The breakfast is good.
Stayed in February 2024
Reviewed: February 27, 2024
Crystal
United States of AmericaBreakfast sucked , open condom wraps on the floor
Location
Stayed in February 2024
Reviewed: February 10, 2024
Keeya
United States of AmericaLights in bathroom weren't working.
Price
Stayed in December 2023
Reviewed: January 30, 2024
Daniel
KenyaEmpty pool
Location
Stayed in January 2024
Reviewed: December 4, 2023
Carley
United States of AmericaMy room had a smell to it. I booked 2 rooms the other one was fine
Great location and easy check in
Stayed in November 2023
Reviewed: November 21, 2023
John
United States of AmericaIt was fine
Location
Stayed in October 2023
Reviewed: November 9, 2023
Tanya
CanadaUncleanliness
Nothing really
Stayed in November 2023
Reviewed: November 7, 2023
Beverly
United States of AmericaOut side room you must ask for clean towel at front desk
Close by shopping center
Stayed in November 2023
Reviewed: November 4, 2023
Newson
United States of AmericaThe TV. Was not able to change the channel without going through all the channels to watch what I wanted. Has to keep going up or down with the channel button.
The hotel was was near a lot of businesses. I did not have a car and was able to walk. Restaurants and The Mall was a stone throw away.
Stayed in November 2023
Reviewed: October 30, 2023
Jay
United States of AmericaThe nights at the room
Everything was nice
Stayed in October 2023
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