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  5. Reviews of Quality Inn Sacramento

Reviews of Quality Inn Sacramento This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

818 15th Street, Downtown Sacramento, Sacramento, CA 95814, United States of America

#53 of 83 hotels in Sacramento

Guests' Choice

Review Score

Based on 408 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    7.9

  • Facilities

    7.3

  • Staff

    8.0

  • Value for money

    7.3

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    7.0
    Decent for a short trip
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's in a loud area and the parking lot is very small.

    Location was fine. Close to the melting pot and old town. We had to be downtown for an event, so it worked out.

    Stayed in March 2024

  • Reviewed: April 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 2 nights

    Location was good. Noisy neighborhood. It was saturday night,so people were enjoying the nightlife. Sound echoes downtown. Front desk was helpful and polite. Bed was comfortable.

    Stayed in April 2024

  • Reviewed: February 22, 2024

    8.0
    It was great! We will be back
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Location was great! I live in Sac and was a bit skeptical about staying Downtown, anywhere. However it was a special occasion and wanted to partake in some adult beverage and not drive!!!! The area was safe and there was lots to do near by!!

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    It met my expectations and what I needed for a one night stay.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    No good view from any room. Bed was too hard.

    It was clean

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Overall, I liked the hotel, Staff was very friendly and room was nice and clean
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 1 night

    some drunk people in the next room made a bunch of noise.

    Staff was really friendly and helpful. Room was nice and clean

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Good deal for the money and nice staff
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The heater was noisy and made weird sounds, but I didn't care enough to tell them about it at the time. The bathroom walls needed some TLC. There was cracked painting and dark spots like mold was building. Didn't bother me much but it's not pretty. The rooms were very basic looking, not fancy. There were many sketchy people when you walked on the streets, but apparently this is normal in this downtown area and we didn't have any issues because we drove everywhere.

    The location was pretty darn good, I'd say. I wouldn't walk alone but it is a short drive to everywhere. I liked that the rooms were only on the 2nd and 3rd floors. There wasn't much staff around but there was always someone where I needed them and they were always helpful. Breakfast was nice, served from 7 to 10! There was a waffle maker, cereal, yogurt, orange and apple juice, oatmeal, fruits, and tea and coffee. No extra fee for parking and no hold/deposit for incidentals. There was a microwave and a refrigerator in the room which was nice.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    8.0
    Great location in heart of Sacramento
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights

    Great location and breakfast was great.

    Stayed in December 2023

  • Reviewed: October 14, 2023

    7.0
    I would stay there again
    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Cost

    Very near friendly and fun bars and restaurants

    Stayed in September 2023

  • Reviewed: October 10, 2023

    6.0
    Not worth the cost
    • Leisure trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The door was FILTHY on the inside of the room. For the cost I paid, I expected it to be cleaner. They had a pool but it was not heated and the lounge chairs available were so dirty

    The location was nice other than the MANY homeless tents literally on the sidewalk. We didn't feel comfortable walking around being 2 women alone

    Stayed in October 2023

  • Reviewed: October 5, 2023

    8.0
    Overall, great. Avoid the room service.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They offer an in house room service that’s actually provided by an outside company. The company that provided “room service” wasn’t even actually room service. They didn’t deliver our food until over an hour and 2 phone calls later, the delivery guy showed up and called us to come outside, downstairs, in the rain to get our food. It was cold, soggy, and partially the wrong order. The company that provides/contracts the food was zero help and told me to call back the next day when a manager was available. The front desk(hotel) had nothing to do with it and could do nothing about the situation. The next day, I called back and spoke with a manager that stated he would refund me the amount I spent ($33 on chicken tenders and onion rings) in a gift card that would be sent to my email within 24 hours. It has been 5 days since then and I have received nothing. While the hotel was great and exactly what was detailed, the services that they promote and stamp their name on are garbage and definitely not worth your time or money. I will never order “room service” from a quality inn again.

    Very clean, well kept. Nice staff.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    7.0
    Good place stay and better standard than most inns i have seen.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    Staff,

    The little breakfast, everything in room worked, clean, good bed, wasn't noisy. i would stay again if i was in the city .

    Stayed in September 2023

  • Reviewed: September 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the staff was calling us to leave the room at 11.07am. totally understand we were late but calling to tell you to get out is a bit too much.

    the beds were very comfortable.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    7.0
    I was expecting so much more for the price I paid and not have to pass thru a security gate
    • Business trip
    • Solo traveler
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night

    The air conditioner and the bed were quite noisy. The front desk girl didn't even know what street she worked on. They have so many visitors, the employees should be familiar with the area.

    The location and the pillows were pretty good

    Stayed in September 2023

  • Reviewed: August 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    The location not so much. Homeless by the driveways, made me feel unsafe at moments. Although the homeless did not come onto the property.

    The staff were awesome. Very polite and attentive when you entered. The location in proximity to the locations we wanted to visit in the city was very good. (Capital)

    Stayed in August 2023

  • Reviewed: June 19, 2023

    6.0
    A nice and it's money worth stay for a working trip with the same breakfast each day.
    • Business trip
    • Group
    • Double Room - Non-Smoking
    • Stayed 4 nights

    The breakfast was very monotone and not varied: every day waffles with only sugarry toppings (syrop, honey, whipped cream, jam, ..), the variety of fruit decreased each day (no bananas, even after asking two consective days), yoghurt with 20 grams (!) of sugar in it and all throw-away cutlery (carton plates, plastic cutlery wrapped in plastic and plastic cups). Some toast with cheese or some eggs would have been a nice and welcoming addition to the breakfast. The room was nice, but the AC was very loud.

    The size of the room was nice and the proximity to the convention center was a real bonus. The room was clean when I arrived and was cleaned daily. Towels renewed, bed was made, ... The orange juice was good and so was the free water. I felt safe during the whole of my stay, considering I did everything on foot and arrived sometimes late at night. Worth the money, seeing the location and the accomodation in the room.

    Stayed in June 2023

  • Reviewed: June 3, 2023

    7.0
    Average
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very small rooms and a poor breakfast choice, even in comparison to other Quality Inn locations.

    A good location to move about the city on foot distance-wise. However, the area seemed quite deserted even though it is clearly area of government and commercial offices.

    Stayed in May 2023

  • Reviewed: May 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a bit run down. Damages to walls and bathroom.

    Nicely tucked into downtown. There are so many places nearby to eat and drink. Nice comfy bed.

    Stayed in May 2023

  • Reviewed: April 14, 2023

    8.0
    good budget hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    noisy from the aircon and fridge

    budget hotel, great staff let us check in early and free parking

    Stayed in April 2023

  • Reviewed: April 1, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very conveniently located 2 blocks to convention center. Significantly cheaper that hotel rooms booked by conference organizers. Would stay here again.

    Stayed in March 2023

  • Reviewed: March 25, 2023

    6.0
    Nice place, but have a breakfast plan.
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not good. No options.

    Comfortable and clean

    Stayed in March 2023

  • Reviewed: March 23, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wasn't very clean

    Good for a one night stay.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    6.0
    reasonable place to stay when attending something at the convention center. literally the worse breakfast. comfortable b
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    front desk guy is like a robot. awful breakfast

    location

    Stayed in March 2023

  • Reviewed: February 26, 2023

    7.0
    You get what you pay for.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are dated and the small amenities could be better. TV is old style flat screen.

    Enjoyed the large soft bed and warm blankets. The breakfast was good too! The free parking was great.

    Stayed in February 2023

  • Reviewed: February 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking...not enough space especially for trucks

    Stayed in February 2023

Showing 1 - 25

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