8400 I-10 Service Road, New Orleans, LA 70127, United States of America
#163 of 166 hotels in New Orleans
Guests' ChoiceBased on 173 hotel reviews
4.5Cleanliness
5.4
Comfort
5.4
Location
5.7
Facilities
5.0
Staff
6.3
Value for money
5.7
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 30, 2024
Wayne
United States of AmericaNeed to remodel
Didn't eat breakfast and location was OK
Stayed in April 2024
Reviewed: April 29, 2024
Rodriguez
United States of AmericaRooms smelled of cigarettes, and weren't very clean.
The location
Stayed in February 2024
Reviewed: March 3, 2024
Radek
Czech RepublicThis place looks like an abandoned motel, but it’s gated, so it least felt somewhat safer inside.
The staff were very helpful and attentive. Priced nicely for Mardi Gras time. The rooms seemed very clean.
Stayed in February 2024
Reviewed: February 21, 2024
Samantha
United States of AmericaThe bullet holes in the other room windows
It wasn’t filthy in the room.
Stayed in February 2024
Reviewed: February 12, 2024
Collins
United States of AmericaFloors were uneven, left me feeling uneasy.
It was available last minute
Stayed in February 2024
Reviewed: February 5, 2024
Carlos
United States of AmericaMany problems in the hotel room, in addition to being very dirty, the shower faucet did not work, and there was a lot of carelessness in the maintenance of walls and furniture 
Just the location, nothing more
Stayed in February 2024
Reviewed: January 15, 2024
Tarah
United States of AmericaThe men out front fighting all night long were kind of intimidating to 4 girls from Indiana and at 11 they were pushing out the doors
Bathroom was clean parking was good
Stayed in January 2024
Reviewed: January 8, 2024
Lloyd
United States of AmericaNo air or rather no heat either. It was colder than a refrigerator in there.
The room was clean and well managed.
Stayed in January 2024
Reviewed: January 5, 2024
Tiara
United States of AmericaMore updated rooms
Great location
Stayed in January 2024
Reviewed: October 3, 2023
Ana
United States of AmericaToo Many homelessness
Quiet place
Stayed in September 2023
Reviewed: October 1, 2023
Ronnica
United States of Americaim spending my money here everyday , they won’t let you fall short a cents then they never make sure all rooms have clean towels i asked for towels 2 days ago & today i was short 5 dollar front desk going to tell me he need the five dollars before he can give me towels ! crazy right ?
its cheap and convient
Stayed in September 2023
Reviewed: September 24, 2023
Daniel
United States of AmericaThe room had a smell and housekeeping did not come by except for the first day and they didn’t come until the last day. I also didnt like the area and security was inadequate.
The location was good. The hot spots were close by, but be prepared to spend on Uber and or Lyft.
Stayed in September 2023
Reviewed: September 3, 2023
Cheyennedakotaaa
United States of Americait was dated
how easy it was to check in and reserve the room
Stayed in September 2023
Reviewed: August 10, 2023
Nancy
United States of AmericaThe pool wasn't open found dirty washcloths in the bathroom bathtub was not handicapper quit air conditioning in my room light Pillars with too small
Did not eat the breakfast there
Stayed in August 2023
Reviewed: July 1, 2023
Sharece
United States of AmericaThe room had no phone the plugs didn't work the housekeeping never came blanket wasn't too clean.no light other than that it wasn't too bad not to much people when I was there.
Stayed in June 2023
Reviewed: April 18, 2023
Shaquinalyn
United States of AmericaThe bathroom the door wouldn't close n it was hard to find the hot water and no good WiFi at all tv needs a upgrade from atna tv to cable
I like the inside the rooms n the bed felt fancy
Stayed in April 2023
Reviewed: April 10, 2023
Angela
United States of AmericaI literally never complain or write bad reviews but this one needs it. I want to start off by saying when we checked in the lady at the front office said they are renovating so there may not be a microwave in the room and to let her know. Okay, no big deal. They were actually bringing me one as we were parking. I walk into the room and first thing I notice is… they are DOUBLE beds not QUEEN size like I was told I was getting. I walk over to the second bed to put my stuff down and immediately notice reallthere’s food particles and dirt on the comforter. I mention it to the lady who says she will bring me a new one. She takes the comforter and the sheets are dirty. She did bring new sheets and a comforter and put them on the dirty bed and left while I was in the bathroom… left the dirty sheets behind and all. The bed itself was comfortable enough just super small however it’s covered in plastic so literally every time we move the sheets would come off and we would be laying on plastic. In the bathroom several things I noticed was, the door sticks and is hard to open and close, the toilet lid is actually broken in two spots (I’m talking holes in them, the toilet doesn’t flush correctly we had to keep taking the lid off to flush, there was dirt in the shower. Guys…. There wasn’t even a single trash can in the entire room! Good freaking thing I brought a bunch of Walmart bags along with me I could use. The nightstand between the beds literally has zero shelves or drawers. It’s just one big open space with the drawers missing. The Pool was not available while we were here, it was covered up and had walls up around it (possibly to be worked on?). We were given a wifi password however none of us could actually get it to work past connection so we just used our data. No one came to clean the room or bring fresh towels (again thank you we brought our own.) You get what you pay for I guess and I chose wrong.
Stayed in April 2023
Reviewed: March 15, 2023
Michael
United States of AmericaNo trash cans in the room
Stayed in March 2023
Reviewed: March 14, 2023
Kayla
United States of Americawe did not have any not water, there was no fridge or microwave like advertised, as well asno trashcan in the room.
it was very clean and quiet
Stayed in March 2023
Reviewed: August 5, 2021
Chad
United States of AmericaIt didn’t look like what the photo looked like
It was an ok place it was clean
Stayed in August 2021
Reviewed: June 8, 2021
Sharon-mae
United States of AmericaFirst of all, when we drove up we thought the place was abandoned. After waiting & calling the number, the friendly attendant let us into the office so we could check in. Once in the room we noticed it looked just as abandoned as the outside. The walls in the room were dirty with fingerprints and dirt that built up over time. The beds were made, but smelled dirty. The furniture, toilet, bathtub, etc. were worn and torn. Initially there was no warm water. After a call to the front desk, we had enough warm water for about half of a shower... which was shared with a roach. Originally there was no remote for the (glitching) TV either, but after a call to the front desk he promptly brought one to us. We wore sandals in the room, didn't sleep under the covers, & decided we felt more clean without showering. We would not recommend staying here. The facilities were clearly old and worn, but with proper care and attention this place could be a tolerable stay.
The A/C was cold. The staff was friendly.
Stayed in June 2021
Reviewed: May 20, 2024
G
United States of AmericaThe stay was too short 😔
The location wasnt too far from our family gathering. The gated parking.😊
Stayed in May 2024
Reviewed: May 20, 2024
Scoggins
United States of AmericaEverything
I didnt like Nothing.
Stayed in May 2024
Reviewed: May 19, 2024
Jennifer
United States of AmericaRoom and bathroom were filthy even the walls were disgusting. I wasn't comfortable even taking off my socks and walking barefoot in the room. There were flies in the room. No hot water so we had to take cold showers. 2 electrical sockets did not work. One of the bed sheets were dirty. The shower and toilet were so gross. Good thing we only spent about a total of 8 hours in the room. It was seriously the worst hotel I've ever stayed in. Plus, there was no phone in the room to let the front desk even know we had issues.
Not much. It was gated, so that was nice. We were able to park right in front of the room. The AC worked.
Stayed in May 2024
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