Reviews of Quality Inn & Suites Watertown Fort Drum This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
8000 Virginia Smith Drive, Calcium, NY 13616, United States of America
#1 of 1 hotels in Calcium
Guests' ChoiceReview Score
Based on 291 hotel reviews
7.9Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.4
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Facilities
7.9
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Staff
8.5
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Value for money
8.4
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Free WiFi
9.1
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Reviewed: May 4, 2024
Jennifer
United States of America5 Reviews8.0“Overall I would stay there again because it was comfortable & the staff were great.”- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
could have been maintained better. the door hinge on my bathroom door was falling off so the door didn’t close all the way unless I lifted it up & into the frame. also the entry door nearest to our room to parking lot didn’t lock. the key card mechanism didn’t work. seems kike a security issue to me.
very convenient location
Stayed in April 2024
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Reviewed: April 20, 2024
Southwick
United States of America1 review8.0“Very nice and comfortable. Bed and bedding was a 10”- • Leisure trip
- • Solo traveler
- • Queen Room - Accessible/Nonsmoking
- • Stayed 1 night
- • Submitted from a mobile device
Noise from room above.
Location
Stayed in April 2024
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Reviewed: April 8, 2024
Madison
Canada1 review7.0“50/50”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
There was some problems with room 226. - the main lights did not function at all causing us to use the bedside lights instead. - the P-trap was clogged. - the door was very tough to open as it required a lot of force to open. The breakfast was meh but definitely something I would skip next time but you get what you paid for.
The hotel was clean and the staff was friendly. I had a great view and it was in a good location.
Stayed in April 2024
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Reviewed: April 4, 2024
Elaine
United States of America7 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Bed wasn't that comfortable and the linens had stains on them
The price and location
Stayed in April 2024
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Reviewed: April 3, 2024
Wendy
Canada4 Reviews8.0Very Good- • Business trip
- • Couple
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 2 nights
The coffee in the breakfast galley is horrible but the coffee in the suite is amazing. Their are no gluten-free options. I brought my own bread and bread bag for the toaster, but you have no toaster to accommodate. No hot cereal (which is generally GF). Premade eggs often have wheat in them, and the staff member could not find the ingredients for the sausage. The yogurt was the only thing available and all the same flavour of Cherry (sadly, i dislike cherries as well). This is not our first time staying at the hotel and I thought it was a one-off. It has become one of our favorite stops when in the USA. If someone could think of adding a toaster or toaster oven and hot cereal packages along with an assortment of yogurt, this would make those who have a celiac diagnosis able to eat and enjoy this perk! Otherwise, everything else was excellent! Side note: I would have drunk the coffee from the galley, but it was literally like tar, so I asked for more coffee packages for the room instead.
The hotel is spacious and clean, and the staff is friendly and helpful.
Stayed in March 2024
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Reviewed: March 29, 2024
Aparicio
United States of America6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms were very clean and comfortable.
Stayed in March 2024
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Reviewed: March 23, 2024
Shelley
United States of America1 review8.0“Enjoyable. Will stay again. Checkout was on the 15th. You charged till the 20th even though we arranged to leave at 8 am”- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 8 nights
- • Submitted from a mobile device
Housekeeping was poor. Counters weren’t cleaned. Toilet was never cleaned.
Quiet
Stayed in March 2024
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Reviewed: November 26, 2023
Samantha
United States of America3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast was great friendly staff and clean room.
Stayed in October 2023
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Reviewed: November 14, 2023
Michelle
Canada18 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Suite with Sofa Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Very nice hotel. Will always recommend this place.
Stayed in November 2023
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Reviewed: November 5, 2023
Courtney
United States of America10 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Queen Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Hallways/common areas are dirty
Rooms were clean, very quiet, awesome location
Stayed in November 2023
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Reviewed: October 13, 2023
Corrine
United States of America14 Reviews8.0“We had a nice visit.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Nice place. Rooms are nice too.
Stayed in October 2023
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Reviewed: October 10, 2023
Ray
United States of America6 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Better cleaning and bread or English muffins and some more selections for breakfast
Stephanie went above and beyond to make sure that we were happy.
Stayed in October 2023
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Reviewed: September 21, 2023
Jonilynn
United States of America4 Reviews7.0Good- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The gym smelled really bad
24/7 coffee and it was actually kind of good, not burnt or weak. The staff was friendly also
Stayed in August 2023
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Reviewed: September 18, 2023
Morgan
United States of America10 Reviews8.0“Clean Facility , Nice Value”- • Business trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
I HIGHLY Recommend using the entrance off of 342 and not the Rte 11 Entrance. The Speed Bumps will do damage to any low riding car and potentially any normal riding car/mini van. They are really overkill.
Nice value. I needed to check in early and they were very accommodating. Room was super clean.
Stayed in September 2023
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Reviewed: September 16, 2023
Amy
United States of America14 Reviews7.0“I would stay here again but would make sure I had air freshener with me.”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Although the room was clean but it had a bad odor to it. Smelled like a litter box that hasn’t been changed. Very over powering.
Perfect location.
Stayed in September 2023
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Reviewed: September 16, 2023
Gerald
United States of America1 review8.0Very Good- • Leisure trip
- • Solo traveler
- • Queen Room - Accessible/Nonsmoking
- • Stayed 2 nights
- • Submitted from a mobile device
the water from the sink was milky white.
the room was a decent size for me.
Stayed in September 2023
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Reviewed: September 13, 2023
Nancy
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
They did not have my booking.com reservation - though I had confirmation and I had to pay more. Luckily they had room for my late arrival.
Too far from highway. But quiet.
Stayed in August 2023
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Reviewed: September 4, 2023
Laurie
United States of America7 Reviews8.0“Great price and updated features. Super comfortable beds. Great shower! Air quality in rooms need improvement.”- • Leisure trip
- • Couple
- • Queen Suite - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The fan/air conditioner unit smelled bad! It either smelled like spoiled milk or urine. I stopped running it as the smell overpowered the room. Not sure if these have filters but if so it really needs to be changed. A bug also crawled out of the vents in the front of the unit, which I believe was a silverfish, I promptly killed it.
great comfortable bed and spacious rooms.
Stayed in September 2023
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Reviewed: August 16, 2023
Mohammad
United States of America23 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast could have been a little better. Cleaned it up before closing. There wasn't much food.
Room was clean very good condition
Stayed in August 2023
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Reviewed: August 12, 2023
Brian
United States of America3 Reviews8.0“Work crew was very nice ,thanks!!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
3rd time stay. The hotel has improved after covid. Was very comfortable with our stay,very quiet at night.Breakfast was good for us plenty to eat.I would like it toast or bagel were added.Will stay again when I return to the area.Work crew was very pleasant,thanks!!
Stayed in August 2023
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Reviewed: August 8, 2023
Venus
Canada2 Reviews7.0“We had an overnight stay at the property. The room is clean, housekeeping check up on us. Breakfast is good! Overall is”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The smell of the room is strange so maybe some room freshener would be nice.
The property is close to a fast food chain and a grocery/shopping center.
Stayed in August 2023
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Reviewed: August 6, 2023
George
United States of America36 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Food selection and coffee was terrible.
Good beds and showers with plenty of hot water. Also liked TV selections.
Stayed in August 2023
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Reviewed: August 4, 2023
Larry
United States of America1 review8.0“I would stay there again if I was in the area.”- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 2 nights
Don't know. It was in general very good.
Missed breakfast the first morning...didn't know it ended at 9;00 a.m.
Stayed in July 2023
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Reviewed: August 3, 2023
Michelle
United States of America6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
There was no elevator
The hotel was in q good location, room was nice, clean and bed was comfortable
Stayed in June 2023
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