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  5. Reviews of Quality Inn & Suites Tacoma - Seattle

Reviews of Quality Inn & Suites Tacoma - Seattle This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8810 South Hosmer Street, Tacoma, WA 98444, United States of America

#33 of 33 hotels in Tacoma

Guests' Choice

Review Score

Based on 599 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    4.8

  • Facilities

    5.2

  • Staff

    6.3

  • Value for money

    5.7

  • Free WiFi

    5.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    4.0
    Too expensive and dirty
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hallway smelled like cigarettes and the carpet was really dirty

    The location

    Stayed in April 2024

  • Reviewed: March 20, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    There wasn't really breakfast. It was in little lunch bags and was a banana.

    The staff was very helpful and friendly. The beds were comfortable.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    4.0
    Breakfast is not included
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was not included, we had to go elsewhere to eat which added to our stay.We were told we could park wherever we wanted. My husband recently had a knee replacement we have a disabled pass. Disabled parking is located by the main entrance, the main entrance is closed. You enter the building on the side. We parked next to the side door, (no signs saying otherwise). Management put a neon green sticker on our car front window stating we were in a row zone. The car to us didn't get one. The last day of our stay, our fridge quit. 🤦

    Close to hwy, room was clean.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    5.0
    The hotel needs improvement but overall fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The ice machine was broken, and Breakfast was unavailable despite being part of the room rate. There were only a few items, and no one was there to help.

    The front desk was GREAT; it was welcoming, professional, and friendly. The maintenance guy was responsive and friendly. The Room was clean.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    3.0
    Worst stay I’ve ever had
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I arrived with no shower curtain or towels. The shower was leaking and spraying water everywhere. The hotel smelled terrible.

    Stayed in February 2024

  • Reviewed: January 19, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel in poor condition Dirty Rude staff Room in poor repair

    Nothing

    Stayed in November 2023

  • Reviewed: January 15, 2024

    3.0
    Not at all what we expected. Not a good place for kids.
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights

    It was not advertised that this property is mostly temporary housing. The free breakfast was a few items in a paper bag. It wasn't clean, there was no garbage receptacle in the room, no housekeeping on the weekends.

    The staff were friendly.

    Stayed in January 2024

  • Reviewed: November 28, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Both ice machines out of order. Breakfast was very limited, no eggs or meat. No butter for toast or waffles. Ran out of yogurt.

    Front desk staff friendly and helpful

    Stayed in November 2023

  • Reviewed: October 31, 2023

    4.0
    poor, dirty halls, bed was clean. TV was up to standard. room was spacious, no coffee in room
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    room was dirty and needed new room, new room curtains were dirty or had blood on them, hallways were very dirty, in am homeless person sleeping in hall,

    No meat at breakfast, no eggs, only waffles, poor snacks, needs more here

    Stayed in October 2023

  • Reviewed: October 31, 2023

    4.0
    Disappointing
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stairwell and hallway smelled awful, the room was a little better. Everything smelled like smoke

    The staff was wonderful

    Stayed in October 2023

  • Reviewed: October 28, 2023

    5.0
    People were great
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No hot water

    Hot water was an issue the entire time also never got my points on the choice website

    Stayed in October 2023

  • Reviewed: October 12, 2023

    6.0
    Neighborhood felt unsafe
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Homeless population in lobby and abandon building close proximity

    Stayed in October 2023

  • Reviewed: September 5, 2023

    6.0
    Economical, comfortable room.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast needed some additions like maybe some fresh fruit.

    It’s been updated. It was a very clean room.

    Stayed in September 2023

  • Reviewed: July 21, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast options.

    Professional customer service.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    They never came to change bed, clean room or give clean towels. Neighborhood was bad and not safe to stay. Lot of people were doing drugs all around the hotel. Doors of room were ok but doors of hotel were broken. Vending machines were broken, ice machines was not functioning.

    Room size was very good. Some things in the room looked like long time ago, it was a good hotel that is not taken care of any longer. Breakfast was good. Staff was good.

    Stayed in July 2023

  • Reviewed: April 24, 2023

    6.0
    It was okay but I wouldn't book the property again.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Exterior door was not locked. Door latch was either disabled or broken resulting in an insecure wing of the hotel.

    Room very clean and comfortable. Front desk staff are fantastic.

    Stayed in April 2023

  • Reviewed: April 17, 2023

    5.0
    Restful and comfortable stay.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Exterior property needed attention.

    Very good breakfast.

    Stayed in April 2023

  • Reviewed: April 6, 2023

    6.0
    it was a comfortable stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    nice rooms and clean and have good staff

    Stayed in April 2023

  • Reviewed: March 28, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    That the toilet was broken in first room. And no breakfast on the weekends.

    Room was unfit so we got switched to a suite. Friendly staff.

    Stayed in March 2023

  • Reviewed: March 27, 2023

    5.0
    Comfy
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were police there on the first night, there’s boarded up buildings in front of the hotel (I thought my GPS was broken when it said to turn into the property at first). The staff wasn’t really friendly and one wore a du-rag at the front counter. There’s lots of cosmetic damage in the room but again, the room was HUGE and only $178 for 2 nights. if you can avoid the crime outside & ignore the less than professional staff, it’s a pretty good value.

    The size of the room, the amenities in tandem with the low rate was a very pleasant surprise.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    5.0
    Disappointed.
    • Business trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 2 nights

    Breakfast only offered pastries, cereal and waffles -- all carbs. No protein. The building containing the rooms was not secure. Anyone from the outside could have easily entered. I was asked to pay a $100 cash security deposit which I have never done for a motel room. When I tried to checkout at 7:00 am, the deposit was not available. I had to return later to get the deposit. If I had left town, I have no idea how I would have gotten my deposit back. I will never stay at another motel that forces its guests to pay cash security deposits.

    Room was clean and well maintained.

    Stayed in March 2023

  • Reviewed: March 13, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Unprepared for $100 CASH deposit, for one night. Looked like the hotel was in a pre demolision phase as there were boarded up windows and cyclone fencing, looked very sketchy.

    It was quiet

    Stayed in March 2023

  • Reviewed: March 8, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not be in a abandoned hotel

    Nothing. Alot of night walkers.

    Stayed in March 2023

  • Reviewed: March 3, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff

    It was quiet

    Stayed in March 2023

Showing 1 - 25

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