3816 Franklin Rd., SW, Roanoke, VA 24014, United States of America
#33 of 39 hotels in Roanoke
Guests' ChoiceBased on 220 hotel reviews
6.8Cleanliness
7.3
Comfort
7.4
Location
7.4
Facilities
7.1
Staff
7.8
Value for money
7.2
Free Wifi
7.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
David
United States of AmericaLighting was poor, no cable TV, bathroom dirty around the edges, paid too much
Comfy beds, walk out level, close to breakfast, nice curtains
Stayed in May 2024
Reviewed: November 20, 2023
Kast
United States of AmericaThe staff was so friendly and welcoming. Our room was very clean and comfortable.
Stayed in November 2023
Reviewed: November 13, 2023
Julia
United States of AmericaBathroom lighting is not so great for doing your makeup.
Great location. Pet friendly without outrageous pet fee. Nice staff. Close to Starbucks and chik fil a without having to get on busy main road. Nice dog park a few minutes away.
Stayed in November 2023
Reviewed: October 1, 2023
Emily
United KingdomBath and shower curtain were filthy. Lady on the front desk was so rude. Couldn’t find our booking even when I showed her proof of it and payment, tried to get me to pay again then got shirty when I refused. Hung up on a guest in front of us and said some rude comments about them. Sheets had cigarette burns in them.
Comfortable beds and good air con.
Stayed in September 2023
Reviewed: July 3, 2023
Kathy
United States of AmericaStrange staff at desk. All breakfast juices and water had odd taste.
Location. Room ok.
Stayed in July 2023
Reviewed: May 18, 2023
James
United States of AmericaBreakfast was very good.
Stayed in May 2023
Reviewed: May 15, 2023
Taylor
United States of AmericaIt was a little difficult to get to at night. Kept missing the turn to get to the property.
The room was very comfortable. I’m very pleased to say it met my expectations and then some. I booked this room because of the name. Although it looks much like a motel, the operation is more like a low grade hotel. The room was very clean, the beds were firm and the pillows were soft. I had a very good night’s rest. My only problem was a draw kept sliding open and the sitting chair (recliner like) was a bit used. Otherwise, all was well. Breakfast was also good. There were options to choose from. To the staff and owner of this Quality Inn….we’ll done.
Stayed in May 2023
Reviewed: December 14, 2022
Woodyard
United States of AmericaNo easy access
Everything
Stayed in December 2022
Reviewed: November 26, 2022
Miranda
United States of AmericaThe bathroom was a little dirty, and the larger shower wouldn't drain.
Friendly staff and comfortable bed.
Stayed in November 2022
Reviewed: November 6, 2022
Shannon
United States of AmericaBeds were hard, room smelled horrible, and was expecting cleaner and nicer facility from the pictures online
Breakfast was decent
Stayed in November 2022
Reviewed: October 7, 2022
Joyce
United States of AmericaI am vegan and there was hardly anything for me to eat! I had a piece of fruit and a little dry cereal! I am a nurse and health educator, and I was very disappointed that there were no options for a healthy bread or pancakes, There was no soy milk or soy yogurt options. We live in a world where people are becoming more and more health conscious and I believe that our hotels need to support these decisions. I know I am only one voice, however I talk with other people and would like for your hotel chain to live up to your name....choice!
Lady at the desk even though not feeling well worked hard to take care of the reservation. Lady working in the breakfast area was very helpful. The room was quiet and well prepared
Stayed in October 2022
Reviewed: September 29, 2022
Christina
United States of AmericaI had reserved a king room. But I ended up with a double. I
Stayed in September 2022
Reviewed: September 11, 2022
Matthew
United States of AmericaThe presentation is that of a typical parking lot room access site. There are no aesthetics here to speak of. These kinds of hotels can always be problem with noise - this one was not thankfully. Rooms had little natural light.
This budget hotel is the lowest price going in that area, by a lot. The hotel location is right off interchange for highway so is convenient. The hotel lobby and rooms were kept very clean. Common use facilities (ice machine, vending) were working. Desk staff were efficient and helpful. They do provide a basic breakfast.
Stayed in September 2022
Reviewed: September 9, 2022
Bruce
CanadaHelpful staff
Stayed in September 2022
Reviewed: September 3, 2022
Rebecca
United States of AmericaSmall parking spaces and parking lot.
How close we were to everything.
Stayed in August 2022
Reviewed: August 13, 2022
Karolin
Germanyold sofa in the room
cheap, clean, decent breakfast for a motel, very friendly staff, spacious room
Stayed in August 2022
Reviewed: July 15, 2022
Kyle
United States of AmericaLocation is decent if you're traveling, but not within walking distance of anything but one restaurant.
The room was clean and the staff was friendly.
Stayed in July 2022
Reviewed: July 14, 2022
Clarence
United States of AmericaPlace was a bit dirty, no stopper to utilize tub for an actual tub bath.
Price
Stayed in July 2022
Reviewed: June 27, 2022
James
United States of AmericaBreakfast need jellies like grape, strawberry instead one mayo, ketchup and mustard
Stayed in June 2022
Reviewed: April 25, 2022
Shannadoll
United States of AmericaMore staff to help with check in/out. The lady was very pleasant but clearly overwhelmed because she was alone and it was a lot of people checking in.
Great location, right next door to a great restaurant, and within a few minutes of our playing fields.
Stayed in April 2022
Reviewed: April 22, 2022
Robert
United States of AmericaThe pet policy. After I paid for room, I was told I needed tomoay $25 in cash for my dog. I smelled a scam. Future guests beware if you gave a pet.
Stayed in April 2022
Reviewed: March 16, 2022
Edmund
United States of AmericaSlow internet and poor TV channels. Breakfast was terrible. Eggs were salty and the orange juice was the worst.
Hot water. Clean room. Bed was comfortable.
Stayed in March 2022
Reviewed: December 2, 2021
Sherry
United States of Americacarpet needs to be cleaned at least every 6 months
Stayed in November 2021
Reviewed: October 31, 2021
Whiteside
United States of AmericaLocation on a cloverleaf exchange resulted in difficulty finding access road to follow. Drove by it twice. There is a small sign at entrance to access road, but it's hard to see in the dark. Older facility with outside entrance to each room.
Staff was very accommodating.
Stayed in October 2021
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