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  5. Reviews of Quality Suites Lake Wright Norfolk Airport

Reviews of Quality Suites Lake Wright Norfolk Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6280 Northampton Boulevard, Norfolk, VA 23502, United States of America

#39 of 42 hotels in Norfolk

Guests' Choice

Review Score

Based on 677 hotel reviews

4.2

Score breakdown

  • Cleanliness

    4.9

  • Comfort

    5.0

  • Location

    7.0

  • Facilities

    4.8

  • Staff

    6.0

  • Value for money

    5.1

  • Free Wifi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    5.0
    An ok stay if you dont have early plans!
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night

    The a/c didn't work properly, the breakfast hours didn't align with ours therefore we had to purchase outside food and have it delivered and there was never a quiet time in the floor we got put on. People kept talking loud on the hallways and running, at some point someone started knocking and even pull our doorknob.

    The property was centered, just mins away from our destination. The room was spacious and comfty.

    Stayed in May 2024

  • Reviewed: May 22, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom could be upgraded and better cleaned and maintained.. bigger tvs as well

    Stayed in May 2024

  • Reviewed: May 13, 2024

    3.0
    It was okay to say but it wasn't good my stuff was it in my car and left him right
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like how the bathroom door block the shower so you can't really look out the door and breakfast wasn't that good car was getting charged from different companies after I stayed there never happened before until then had to cancel my cards and everything that's not cool

    Well after I show my car and save for one night crazy stuff start coming to my car like people trying to buy stuff breakfast was kind of bad the hopefully my money go back to my card

    Stayed in May 2024

  • Reviewed: May 2, 2024

    5.0
    It’s okay
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    You couldn’t bring the food in your room Okay your music because people are complaining but you pay just like everyone else

    You can go to the pool until 10 and that you can have a space to play at

    Stayed in April 2024

  • Reviewed: April 26, 2024

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They need to clean the room and outside better

    Stayed in April 2024

  • Reviewed: April 11, 2024

    4.0
    Made the best of it but I wouldn’t refer anyone to this hotel
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room bathroom dirty wasn’t what I booked on website couldn’t enjoy pool with children because there was grown man drunk at the pool window looking at the little girls telling them to come to him and looking at their private areas in their swimsuits reported it to front desk and he was put out

    Staff was ok

    Stayed in April 2024

  • Reviewed: April 11, 2024

    5.0
    Price was good
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The hallways and general area could be cleaner. The first room we were given had been smoked in by the previous occupant. The staff was kind and gave us another room.

    Location and price was good.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    5.0
    Fair
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My first room was real dirty

    Stayed in April 2024

  • Reviewed: March 19, 2024

    3.0
    This place has went down hill, the breakfast was not good the? Bathroom flooding the smell of cigarettes and weed on eve
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our bathroom flooded over night woke up to water everywhere had to move rooms after being at a wrestling tournament all day it was absolutely ridiculous. The first bedroom we stayed in had someone’s dirty underwear just laying on the microwave, every single sheet had what look like blood or Takis stains all over them the ice machine didn’t work at all.

    It was close to our location

    Stayed in March 2024

  • Reviewed: March 10, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    THE POOL WAS CLOSED!!!! THEY COULD HAVE SAID SOMETHING AT CHECK IN. that was my whole point in going there. Also room smelled like smoke upon check in. Sprayed a lil febreze and it was ok. But it was a pointless stay because I just wanted to swim.

    The location was great. It was quiet. The room was clean. Access to food was easy. Beds were comfy.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed

    Stayed in March 2024

  • Reviewed: October 30, 2023

    4.0
    Very poor service. The hotel is dirty and in need of repair.
    • Leisure trip
    • Solo traveler
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The person who checked me in stayed on a personal call and barely said 2 words to me when I checked in. She did not greet me or smile. The carpets are filthy, the baseboards are coming loose, there were bugs in my room. The phone in the room did not work. There was no remote control. Had to go down to the desk and ask. The person at the front desk wanted me to tell her what brand of tv was in my room. Told me to go back to my room and find out. I then found out that the room didn’t have a liner in the ice bucket and there were no cups. All in all my stay was just terrible. I will not be returning again.

    The only good thing about this hotel is the location. Also the lady who was at the front desk when I checked out was very nice.

    Stayed in October 2023

  • Reviewed: October 30, 2023

    3.0
    Hotel management should destroy the nasty carpet thru out the hotel
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Very Dirty/ whole place smelled like smoke. Our non smoking room was obviously not!!!

    Bed was comfortable

    Stayed in October 2023

  • Reviewed: October 1, 2023

    3.0
    Poor
    • Travelers with friends
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were roaches in our rooms, and the beds were not clean. We found chips and crumbs under the mattress. There were also hair clips and sticky candy on the room's carpets. The staff was not friendly or welcoming. A few hours after checking out, my card had a fraud alart that someone tried to charge $50.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    3.0
    Would not stay there again
    • Leisure trip
    • Group
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Breakfast was bad and had been sitting too long in the warmer. Several things in the room did not work, room smelled like smoke. Hallways were dirty and things all over the floor and elevator floor was dirty and sticky.

    Check in was quick and easy

    Stayed in September 2023

  • Reviewed: September 7, 2023

    5.0
    👍🏾
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    N/a

    Stayed in September 2023

  • Reviewed: September 6, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No linen service after check in

    Location

    Stayed in June 2023

  • Reviewed: September 6, 2023

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Had to change rooms three times. I asked for towels and only got one.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    4.0
    I would never stay there again
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Customer Service was lousy , and is box in the room in the room was dirty and stink

    When I came in my curtain was hanging in my room. Also when I got ready to check in it was no one at the desk for at least two minutes when the lady got there she was frustrated saying she was the only one working. I had to wait a while to even get to my room, and when I walked in the curtain was hanging down in my room, smell like cigarette smoke. I went back up to the front desk and I told the lady about it to make sure that they did not charge me for it. And I also saw Two roaches and some flies while I was in my room I would never be back there.

    Stayed in July 2023

  • Reviewed: August 18, 2023

    4.0
    Not good for a vacation stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The upkeep of this property , Had to move me to 3 different rooms first room we couldn't use the elevator to go down only up so they moved us off that floor and the rooms smelled like someone pissed in it the microwave was rusted and when you opened the closet is smells like they used it as a bathroom then they put us in a better room the only problem was we had we had to take blankets off cause it had dried urine on it there was a roach crawling in the elevator .. the only thing i liked about this place was the one employee that just keep trying to help us make it a better stay

    The employee Naomi she went above and beyond to help us

    Stayed in August 2023

  • Reviewed: August 14, 2023

    3.0
    My biggest complaint was the use of marijuana. We witnessed staff and customers using.
    • Leisure trip
    • Couple
    • Business King Suite - Accessible/Non-Smoking
    • Stayed 5 nights

    The breakfast was terrible. Just terrible! The food was dry and obviously had been put out multiple times. One member in our group got sick.

    Our room was clean and met our needs. It was fine.

    Stayed in July 2023

  • Reviewed: August 7, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smells bad. We picked non smoking but the room smells smoke.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    5.0
    Overall I enjoyed my stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pull out bed are outdated and very uncomfortable to sleep in, saw a few bugs in the room

    Breakfast was good & good location . No loud noise at night or anything, children enjoyed the swimming pool

    Stayed in July 2023

  • Reviewed: July 30, 2023

    4.0
    Short but not pleasurable.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Marijuana smell for my entire stay Hotel old need ALOT OF UPDATING They Couldn’t find my reservation when I arrived.

    Location

    Stayed in July 2023

Showing 1 - 25

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