6280 Northampton Boulevard, Norfolk, VA 23502, United States of America
#39 of 42 hotels in Norfolk
Guests' ChoiceBased on 677 hotel reviews
4.2Cleanliness
4.9
Comfort
5.0
Location
7.0
Facilities
4.8
Staff
6.0
Value for money
5.1
Free Wifi
5.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 22, 2024
Miosoty
United States of AmericaThe a/c didn't work properly, the breakfast hours didn't align with ours therefore we had to purchase outside food and have it delivered and there was never a quiet time in the floor we got put on. People kept talking loud on the hallways and running, at some point someone started knocking and even pull our doorknob.
The property was centered, just mins away from our destination. The room was spacious and comfty.
Stayed in May 2024
Reviewed: May 22, 2024
Shakeenah
United States of AmericaThe bathroom could be upgraded and better cleaned and maintained.. bigger tvs as well
Stayed in May 2024
Reviewed: May 13, 2024
Channelleseyez
United States of AmericaI didn't like how the bathroom door block the shower so you can't really look out the door and breakfast wasn't that good car was getting charged from different companies after I stayed there never happened before until then had to cancel my cards and everything that's not cool
Well after I show my car and save for one night crazy stuff start coming to my car like people trying to buy stuff breakfast was kind of bad the hopefully my money go back to my card
Stayed in May 2024
Reviewed: May 2, 2024
Shadayja
United States of AmericaYou couldn’t bring the food in your room Okay your music because people are complaining but you pay just like everyone else
You can go to the pool until 10 and that you can have a space to play at
Stayed in April 2024
Reviewed: April 26, 2024
Alicia
United States of AmericaThey need to clean the room and outside better
Stayed in April 2024
Reviewed: April 11, 2024
Tierra
United States of AmericaRoom bathroom dirty wasn’t what I booked on website couldn’t enjoy pool with children because there was grown man drunk at the pool window looking at the little girls telling them to come to him and looking at their private areas in their swimsuits reported it to front desk and he was put out
Staff was ok
Stayed in April 2024
Reviewed: April 11, 2024
Kenneth
United States of AmericaThe hallways and general area could be cleaner. The first room we were given had been smoked in by the previous occupant. The staff was kind and gave us another room.
Location and price was good.
Stayed in April 2024
Reviewed: April 8, 2024
Samontae
United States of AmericaMy first room was real dirty
Stayed in April 2024
Reviewed: March 19, 2024
Jeremy
United States of AmericaOur bathroom flooded over night woke up to water everywhere had to move rooms after being at a wrestling tournament all day it was absolutely ridiculous. The first bedroom we stayed in had someone’s dirty underwear just laying on the microwave, every single sheet had what look like blood or Takis stains all over them the ice machine didn’t work at all.
It was close to our location
Stayed in March 2024
Reviewed: March 10, 2024
Ashley
United States of AmericaTHE POOL WAS CLOSED!!!! THEY COULD HAVE SAID SOMETHING AT CHECK IN. that was my whole point in going there. Also room smelled like smoke upon check in. Sprayed a lil febreze and it was ok. But it was a pointless stay because I just wanted to swim.
The location was great. It was quiet. The room was clean. Access to food was easy. Beds were comfy.
Stayed in March 2024
Reviewed: March 10, 2024
Diane
United States of AmericaThe pool was closed
Stayed in March 2024
Reviewed: October 30, 2023
Tami
United States of AmericaThe person who checked me in stayed on a personal call and barely said 2 words to me when I checked in. She did not greet me or smile. The carpets are filthy, the baseboards are coming loose, there were bugs in my room. The phone in the room did not work. There was no remote control. Had to go down to the desk and ask. The person at the front desk wanted me to tell her what brand of tv was in my room. Told me to go back to my room and find out. I then found out that the room didn’t have a liner in the ice bucket and there were no cups. All in all my stay was just terrible. I will not be returning again.
The only good thing about this hotel is the location. Also the lady who was at the front desk when I checked out was very nice.
Stayed in October 2023
Reviewed: October 30, 2023
Vickie
United States of AmericaVery Dirty/ whole place smelled like smoke. Our non smoking room was obviously not!!!
Bed was comfortable
Stayed in October 2023
Reviewed: October 1, 2023
Phillip
United States of AmericaThere were roaches in our rooms, and the beds were not clean. We found chips and crumbs under the mattress. There were also hair clips and sticky candy on the room's carpets. The staff was not friendly or welcoming. A few hours after checking out, my card had a fraud alart that someone tried to charge $50.
Stayed in September 2023
Reviewed: September 19, 2023
Glen
United States of AmericaBreakfast was bad and had been sitting too long in the warmer. Several things in the room did not work, room smelled like smoke. Hallways were dirty and things all over the floor and elevator floor was dirty and sticky.
Check in was quick and easy
Stayed in September 2023
Reviewed: September 7, 2023
Randy
United States of AmericaN/a
N/a
Stayed in September 2023
Reviewed: September 6, 2023
Laurel
United States of AmericaNo linen service after check in
Location
Stayed in June 2023
Reviewed: September 6, 2023
Big
United States of AmericaHad to change rooms three times. I asked for towels and only got one.
Stayed in September 2023
Reviewed: August 22, 2023
Benetta
United States of AmericaCustomer Service was lousy , and is box in the room in the room was dirty and stink
When I came in my curtain was hanging in my room. Also when I got ready to check in it was no one at the desk for at least two minutes when the lady got there she was frustrated saying she was the only one working. I had to wait a while to even get to my room, and when I walked in the curtain was hanging down in my room, smell like cigarette smoke. I went back up to the front desk and I told the lady about it to make sure that they did not charge me for it. And I also saw Two roaches and some flies while I was in my room I would never be back there.
Stayed in July 2023
Reviewed: August 18, 2023
Bridget
United States of AmericaThe upkeep of this property , Had to move me to 3 different rooms first room we couldn't use the elevator to go down only up so they moved us off that floor and the rooms smelled like someone pissed in it the microwave was rusted and when you opened the closet is smells like they used it as a bathroom then they put us in a better room the only problem was we had we had to take blankets off cause it had dried urine on it there was a roach crawling in the elevator .. the only thing i liked about this place was the one employee that just keep trying to help us make it a better stay
The employee Naomi she went above and beyond to help us
Stayed in August 2023
Reviewed: August 14, 2023
Jon
United States of AmericaThe breakfast was terrible. Just terrible! The food was dry and obviously had been put out multiple times. One member in our group got sick.
Our room was clean and met our needs. It was fine.
Stayed in July 2023
Reviewed: August 7, 2023
Chizuru
United States of AmericaSmells bad. We picked non smoking but the room smells smoke.
Stayed in August 2023
Reviewed: July 31, 2023
Kendra
United States of AmericaPull out bed are outdated and very uncomfortable to sleep in, saw a few bugs in the room
Breakfast was good & good location . No loud noise at night or anything, children enjoyed the swimming pool
Stayed in July 2023
Reviewed: July 30, 2023
Linda
CanadaMarijuana smell for my entire stay Hotel old need ALOT OF UPDATING They Couldn’t find my reservation when I arrived.
Location
Stayed in July 2023
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