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Nothing..everything was great

Everything

Stayed in May 2024

Nothing. Everything was wonderful.

Size of the suite

Stayed in May 2024

Cleanliness of room.

I loved everything about it except....

Stayed in May 2024

The cooling-heating system was very loud

Breakfast was fine but limited

Stayed in May 2024

Breakfast area wasnt clean, the floor was sticky

Great location and comfortable room; courteous staff

Stayed in April 2024

Lower prices in your shop. Bottled water was $4.00. Way too much for water. Gum was $5.00 outrageous.

Didn’t get any, had to leave before breakfast.

Stayed in April 2024

The only negative thing I have to say was that it was 80° in our room. When we asked what was going on and how we could turn the air on, we were told that they don’t turn the air on until mid May and that we should just open the window. So needless to say we didn’t sleep very well because it was uncomfortably warm in our room. I’ve never been to a hotel where they didn’t let you turn on the air and kind of just told us to deal with it.

It was actually a very nice property. Well maintained and clean. Located right where we needed it to be. The breakfast was impressive. And the rooms were nice and spacious.

Stayed in April 2024

I could eat breakfast for all meals but the breakfast at your hotel was not very good. It was built up as being great and i was looking forward to it. It was one of the major reasons i booked with your hotel. About the food.......The sausage patties taste good, but the rest needs improvement. Your eggs lack flavor for they taste instant. It would help to not be able to see the frozen bag of eggs being boiled to thaw out when you walk up to the counter. The potatoes every morning were not warm and lack flavor as well. They tasted not fresh. Lastly, I tried one bite of the oatmeal and it was awful.

One of the biggest reasons I selected your hotel was the claim of a great breakfast. To start your day with a good warm meal is always a plus. The breakfast was disappointing.

Stayed in April 2024

I don’t have any negative comments.

Very appealing and lots of seating. Love the music playing throughout the day.

Stayed in April 2024

How when they said breakfast would be from 7:00 to 10:00 it was more like 7:00 to 9:30 if they wanted to close down early or started cleaning up that's one thing they should make a statement posted that says last seating at 9:30 not 7:00 to 10:00 because when we get there at 9:30 for breakfast mind you were right across from it our room is right next to it they were taking down breakfast that had hardly anything left it was stupid not worth even going to the breakfast was a major let down

The room was very nice and spacious

Stayed in April 2024

Booking dot com stated it was pet friendly, but they only accepted dogs, not cats.

The location and the actual facility were very nice. The receptionist was very friendly and helpful.

Stayed in March 2024

N/A

We liked everything

Stayed in April 2024

Very good breakfast and open longer hours.

Stayed in March 2024

Was very clean and quiet

Stayed in April 2024

Great breakfast

Stayed in March 2024

Hair on the end table

Breakfast is good

Stayed in March 2024

Heating system is too loud. Couldn’t keep it on

Kind staff, breakfast is much better than most more expensive hotels

Stayed in March 2024

Parking

Staff was excellent, very comfortable beds, clean, quiet, and excellent breakfast.

Stayed in March 2024

Nothing really The only thing is I had a little like a living room in the front and the bedroom within the back and it'll sliding door in between If I close that door I don't think I think cuz of furnace and AC vent right on the other side I don't think I would really get much air or heat in the other room I'm not sure but I closed it a couple times and I got really really cold and really really hot so

They allow me to check in early I was able to check in at 12:00 they allow pets and the location that I was at I was perfect right by the stairs and then I parked basically right behind my room so I could go in and out without having to go to the front because my dog gets very very excited when he sees people so and it freaks some people out so it was able to avoid people definitely will stay there again

Stayed in March 2024

The breakfast was great, man serving is a vibe and definitely welcoming

Stayed in February 2024

The only complaint I have, which is not a huge deal… the shampoo and conditioner was so small we both couldn’t use it.

The staff was extremely friendly and helpful! The older man that works the breakfast area… what a great guy!!! He was hilarious and made our morning.

Stayed in January 2024

There was no dislike except the cable was off for 2 days that wasn't the hotels fault.

The friendly nice people and the wonderful Breakfast.

Stayed in January 2024

Linens in room were sparkly whit/clean! Bed very comfortable. Liked the door separating sitting are from bedroom. Will finitely stay here every time we come to Lansing!

Stayed in December 2023