129 Rue Chartres, French Quarter (Vieux Carré), New Orleans, LA 70130, United States of America
#29 of 169 hotels in New Orleans
Guests' ChoiceBased on 1006 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.7
Staff
8.7
Value for money
8.6
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 3, 2024
Roy
United States of America10am checkout
Location. Different than hotel
Stayed in April 2024
Reviewed: April 29, 2024
Alison
AustraliaSuitcases on floors that had some stairs
Having seperate areas
Stayed in April 2024
Reviewed: April 28, 2024
Robert
United States of AmericaWish pool was heated.
The location was great, property was clean.
Stayed in April 2024
Reviewed: April 26, 2024
Mike
United States of AmericaPool was cold, only offered breakfast on Sunday
Recently remodeled, in the French Quarter, walk everywhere
Stayed in April 2024
Reviewed: April 26, 2024
Darryl
CanadaI can’t think of a single thing I did not like. Maybe the elevator being a little dark
Besides the location, which was fantastic. I really loved the uniqueness to the entire property, including our room and the furniture.
Stayed in April 2024
Reviewed: April 25, 2024
Andrew
United KingdomTimeshare Wasn’t easy for staff and guests to understand availability
Great location.
Stayed in April 2024
Reviewed: April 24, 2024
Matthew
United States of AmericaThe water pressure in the shower was very poor.
The location was excellent, well within walking distance to the French Quarter.
Stayed in March 2024
Reviewed: April 21, 2024
Gideon
IsraelThe location is very convenient and the apartment is very nice and comfortable
Stayed in April 2024
Reviewed: April 19, 2024
Campbell
United States of AmericaThe only thing we didn't like, they didn't have valet parking. They share parking with another hotel, and you take your vehicle there, and the other hotel parks your vehicle for you. Also, you have to walk back to the other hotel to pick your vehicle up. Oh, and there's no complimentary coffee in the lobby even though there is a coffee maker in your...I don't trust using those😕
We loved everything about it. The setup and the layout of the hotel were great. The staff was great.
Stayed in April 2024
Reviewed: April 16, 2024
Judith
United States of AmericaWater being fixed first morning we're there after arriving late the night before.... we planned for no water after 10:30 as the memo read. When arose to get a shower at 8 before water to be turned off, no water ! They decided to do it early ! So, no showers after a long day of airline delays, etc... bummer.
Sunday continental brunch was very nice. Staff was very nice. Location is key, and layout of room very good this year.
Stayed in April 2024
Reviewed: April 16, 2024
Bethany
United KingdomWindows were very dirty on the outside, which affected the light. And the bedrooms are in the internal part of the building, which means they do not have windows - this made it a very odd experience not knowing what time of day it was! (But this, of course, is not something the hotel can change so it's really no big deal!!)
Much more space than indicated in the photos. The air conditioning worked great, the hotel was very secure and ideally located. It was super clean and affordable - we were most comfortable! (And they have a special 'Fat Tuesday' night every Tuesday with free wine and cheese for the guests!)
Stayed in April 2024
Reviewed: April 14, 2024
Jessipurple246
United KingdomMy shower curtain had mold Inside the dryer in the room was very dusty so used the laundry room instead
Great location for touring the French Quarter Very spacious rooms Free laundry room if you don't have the washer/dryer in your room Friendly staff
Stayed in April 2024
Reviewed: April 14, 2024
John
New ZealandGreat location and helpful staff
Stayed in April 2024
Reviewed: April 14, 2024
Bennion
United KingdomPossibly a small selection of breakfast/light meal snacks, beverages and tea/coffee supplies to purchase in the lobby area. This was available in a Mobile hotel with the option to scan and pay by card or charge to room.
The location was incredibly convenient. The rooms were well appointed and immaculate. The staff were friendly and helpful.
Stayed in April 2024
Reviewed: April 14, 2024
Kerry
United States of AmericaNothing
Location
Stayed in March 2024
Reviewed: April 10, 2024
Liv
United States of AmericaThe sofa bed was very sparse, I was a bit afraid of a spring popping out. We could've paid for a double room but I also didn't expect the extra bed to be a very old school pullout bed. There were also a ton of bugs. This may be a thing that comes with the territory - I'm not from the south and never lived close to swamp or marshlands, so this isn't necessarily a complaint, but everywhere we looked there were bugs, little roach-like insects mostly. I was alright with it but my friend was quite peeved.
The property itself was beautiful. The history was preserved while still having modern amenities. My friend and I really enjoyed our stay. Staff was wonderful and accommodating. The courtyard was gorgeous. My friend arrived much earlier than I did and she spent the day reading in the courtyard enjoying the sunshine before the room was ready. They were also excellent about holding our bags after checkout until we had to leave for our flights. Every staff member was incredibly kind and helpful. The location was perfect! It was in the center of everything without being too close to the commotion of Bourbon St. We were able to walk everywhere and there are tons of cute restaurants, bars, shops, and jazz clubs literal steps away from the Quarter House.
Stayed in March 2024
Reviewed: April 9, 2024
Sarah
United States of AmericaThat location in the French quarter is less nice than some other locations we have stayed before. Temporary parking to load and unload can be tricky.
We really appreciated how clean the rooms were and they were very comfortable.
Stayed in April 2024
Reviewed: April 8, 2024
Hannah
United KingdomYou can hear noise from the street a fair bit so glad I had my ear plugs. Decor is lovely but old/peeling in places (if you care about that which we didn't!)
Brilliant facilities in the apartment room! Full fridge, freezer, microwave, washer and dryer in a one bedroom! Nice character, decor and exceptionally helpful staff. Perfect location next to tram/bus stops and right next to convenience store and French quarter locations. Complimentary jazz breakfast on terrace each week and PC/printer for boarding passes were two amazing extra perks.
Stayed in April 2024
Reviewed: April 7, 2024
Maria
SwedenWe stayed on the suite with the 2 bedrooms. The fact that there was only one bathroom for 6 ppl capacity is not very helpful during longer stays. For 2-3 nights it's manageable though.
The location is magnificent The complimentary brunch of Sunday is a great addition of New Orleans hospitality
Stayed in April 2024
Reviewed: April 4, 2024
Cynthia
United States of AmericaEntrance getting into the room. Hard to get luggage in with the arrangement of door and stairs
Enjoyed the courtyard jazz breakfast
Stayed in April 2024
Reviewed: April 4, 2024
Tamisha
United States of AmericaNothing at all!
I love that the location was in the center of everything, there were no loud noises, the furniture was very comfortable and the lighting was great. Let's just say it was all around perfect!
Stayed in March 2024
Reviewed: March 30, 2024
Kent
United States of AmericaLocation was great. Apartment was roomy and well furnished. Great value.
Stayed in March 2024
Reviewed: March 27, 2024
Lorie
United States of AmericaNo parking but who needs it in NOLA?
The Courtyard is so relaxing and the 5th floor apt we were in was perfect. The entire staff is so wonderful and welcoming. Don't rent a car if you're flying though. Parking in NOLA is tricky. So want to stay here again!!
Stayed in March 2024
Reviewed: March 25, 2024
Doris
Austrianot much day light in the apartment
Perfect to explore the French quarter
Stayed in March 2024
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