Hot tub wasn’t functioning but still pleasant. Hotel had some wear and tare.

Very friendly staff. We were not mothers but stayed during Mother’s Day and received flowers and a hand crafted note.

Stayed in May 2024

The parking was terrible although we were offered garage parking it was not convenient to get to really. Also her booking the deposit for the incidentals was $50 however, when I got there, we were told it was $100 per night because it was 420 weekend we were not given any notice. I did have to pay $100 for the weekend and I’m still waiting for my funds to get released it’s been almost a month. When we did ask the staff to explain a little better as to why we weren’t given any type of notice they’re just like oh well it’s 420 oh well. I could see if I came to Denver that weekend to participate in that but I didn’t. I had other family events to participate in.

The property was convenient to everywhere I needed to go. The room was nice not a spacious as I thought it was going to be, but it was still nice.

Stayed in April 2024

The water was lukewarm each time I showered it never got hot. I said something, but nothing was done.

Everything was great. The hotel was clean. The staff was amazing and nice. The beds was comfortable and a few was nice.

Stayed in April 2024

The shower water is either too hot or too cold. It can not be turned.

Stayed in April 2024

I faced the east side of the hotel which is the front. the traffic was horrible and loud!! B

All the elevators worked this time.

Stayed in April 2024

Initial damp or strange smell on entry to the room.

The room was comfortable. I had a good night's sleep..

Stayed in March 2024

Only one elevator was working but it was getting fixed so that shouldn’t be a problem anymore !

Very clean and welcoming.

Stayed in March 2024

It was quiet and clean.

Stayed in January 2024

No heating in main areas and lobby

Pretty much all, except no heating in the main area/lobby

Stayed in January 2024

Smelled like sewage

Location and parking

Stayed in October 2023

Needs to update the website. Some facilities were not available.

Clean, fresh, staff were happy. Great view of both city and mountain range from balcony. Good value for money

Stayed in October 2023

Location and price

Location for what we were in Denver for

Stayed in October 2023

Old and not maintained. Needs some updated on bathroom facilities. Hot water not working

Location and convenient

Stayed in September 2023

The snacks and drinks for sale were ridiculously overpriced. The "business center" is a single computer and printer. I wish room service was offered!

Clean facilities and attentive staff. I was pleasantly surprised by the spaciousness of my room and overall found the location convenient and the rooms comfortable.

Stayed in September 2023

When i checked in, I did not get the room I originally reserved for, and when telling the concierge what kind of room I reserved as kind of a reminder to make sure I got it, they said they had no idea what the rooms looked like which was odd to me and sure enough did not give me the room I wanted. I ended up staying in it because I was too tired too switch rooms but than I also discovered the phone didn't work in my room which was a huge inconvenience because I had no cell phone at the time, I told the front desk multiple times because I would ask to use their phones and no one ever offered to even get me a new phone or have someone come see what the issue was to fix it.

view of city and mountains was so beautiful from balcony. Balcony felt safe being on the top floor (11th) and was spacious! Temperatures reached the 90s and the air conditioning was very impressive, I actually got chilly! Very comfy bed. Bathroom was stocked with all your basic necessities including full sized bottles of shampoo, body wash and conditioner unlike the typical tiny sizes that is only enough for one time use, which to me was a luxury to have included! And the location was walking distance from an outdoor shopping center, gas station and food!!

Stayed in September 2023

No shower gel I saw some cockroaches in my room.

Stayed in September 2023

Breakfast was good

Stayed in August 2023

Parking

Loved the place itself was very nice and live the staff

Stayed in July 2023

There was an issue with bugs in our first room, I booked the room with a view but we got moved into a room with a "slight" view. Never got refunded for the room difference. Was told I would see that on my bill, I paid ahead so there was no credit credited back to me. Disappointed in that. Parking, hmmmm get there early or no parking to be found. There was a giant semi parked in back and didn't understand how people were going to get out of the spots without hitting the other cars. I would book this hotel again if they promise me that they have taken care of the bug issue.

I love the fact there is a balcony with a view of the mountains and downtown Denver. That is the reason I booked this hotel for a second year in a row.

Stayed in June 2023

The door to the balcony was difficult to open. The luggage cart had a broken wheel. The purple haired girl who is daytime lobby staff was rude and more interested in messaging on her phone and talking to her friend that came to see her than she was helping us.

The beds were comfortable, and the room was clean.the size of the room was nice. I liked the convenience of more than one elevator working. The food at the bar for breakfast was good and the options of food was good too. The night lobby gentleman was so courteous and helpful.

Stayed in July 2023

Liked that a balcony was included. Bar/restaurant downstairs was nice

Stayed in April 2023

Broken a/c, doors, elevators, no inside stairs, small room, slow-draining sink and shower.

Good food at the restaurant

Stayed in June 2023

I did not know breakfast was not included in my booking. Didnt know there's such filter for breakfast op out when I booked but will look more closely next time. Bathtub has drainage problem in my room believed Rm 607 & I called to alert staff & request service but no one came fix it. There was no parking available when we returned late at night, but luckily Hotel has garage from the next building to accommodate overfills, little bit of walk but it's alright

good location, convenient, friendly staff services

Stayed in May 2023

It was close to the places that we needed to go clean room comfortable bed the restaurant in the hotel was good food and convenient

Stayed in May 2023