2200 5th Avenue, Belltown, Seattle, WA 98121, United States of America
#31 of 102 hotels in Seattle
Guests' ChoiceBased on 741 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 16, 2024
Kate
United States of AmericaWe always enjoy staying at the Hotel Five in Seattle. It’s our ‘go-to’ hotel because it’s right around the corner from Jazz Alley where we attend shows at least 3-6 times a year. During this visit, the staff at Hotel Five put us in a nice, quiet room with a cool view which we really appreciated. You can’t go wrong with staying here, it’s awesome!
Stayed in May 2024
Reviewed: May 15, 2024
Geraldine
United States of AmericaStaff, bedding, water bottle and parking
Stayed in May 2024
Reviewed: May 11, 2024
Manal
OmanNothing
I liked everything thing. It was clean and comfortable.
Stayed in May 2024
Reviewed: May 8, 2024
Carol
United States of AmericaSimple layout
Stayed in April 2024
Reviewed: May 7, 2024
Barbara
United States of AmericaNo food service offered onsite.
Good location and easy walking distance to places we wanted to visit. Also, the bedding (duvet/individual comforters) were excellent.
Stayed in May 2024
Reviewed: May 6, 2024
Diana
MexicoCould improve in details of cleanliness
Location and beds at the best
Stayed in April 2024
Reviewed: May 1, 2024
Sabrina
United States of AmericaEverything
Stayed in April 2024
Reviewed: April 30, 2024
Gaelle
United States of AmericaNothing
Original, comfortable and nice. The bed was amazing and all the goodies.
Stayed in April 2024
Reviewed: April 28, 2024
Amanda
United States of AmericaShower was a little small for a taller person, and was pretty stick too
Bedding, front desk staff, coffee in the room
Stayed in April 2024
Reviewed: April 24, 2024
Debbie
United States of AmericaStaff were very friendly, welcoming and knowledgeable about the area offering suggestions for transportation, restaurants, etc. Room was very clean and I liked that there was no carpet on the floors.
Stayed in April 2024
Reviewed: April 18, 2024
Ping
United States of AmericaNo breakfast
Very convenience, walking to space needle, pike market and lots more
Stayed in April 2024
Reviewed: April 16, 2024
Mai
United States of AmericaI liked that the hotel was very central and walking distance to all the things we wanted to do.
Stayed in April 2024
Reviewed: April 15, 2024
Adrianne
CanadaFelt more like a community than a hotel. Staff was very warm, especially loved our chats with Samantha. They offer a complimentary beverage which you can enjoy while playing different games down in the lobby. Our room was so comfortable I'm obsessed with the European style duvet and the oh so soft robes. I love their touch on a complimentary water bottle. They have a water bar, umbrellas to borrow and bikes to rent. It really felt like a home away from home, I wish we stayed longer! Will definitely come back next time I'm in Seattle.
Stayed in April 2024
Reviewed: April 14, 2024
Carrie
United States of AmericaStaff were extremely informative and friendly. We felt very welcomed and really appreciated being able to check in early so we could enjoy the city for the whole day!
Stayed in April 2024
Reviewed: April 7, 2024
Ashley
United States of AmericaNon
The staff were personable and made our check-in a positive experience. They went above and beyond to make my child smile and feel special!
Stayed in April 2024
Reviewed: April 2, 2024
Ethan
United States of AmericaVery noisy outside with the transit and people out late at night. You can hear every car, horn, person, and transit that is outside the window.
Good location, central to all major tourist attractions. Staff monitored elevators and lobby, and elevators could only be operated by a room key card. Provided a reusable water bottle with a refill station, complimentary drink per guests, and most of the staff was very helpful and friendly.
Stayed in April 2024
Reviewed: March 30, 2024
Kathleen
GermanyIt was super loud at night, not the cars, but an AC that we could not turn off (the room AC was off)
Staff was friendly, free coffee in the afternoon, welcome drinks
Stayed in March 2024
Reviewed: March 21, 2024
Bethany
United States of AmericaRooms a little small
Pineapple water was delicious. Staff was SOOOO nice. Lobby had great games for kids.
Stayed in March 2024
Reviewed: March 20, 2024
Amanda
United States of AmericaNothing
It was easy to get to, close to food and activities, and it’s super cozy!
Stayed in March 2024
Reviewed: March 18, 2024
Shanon
United States of AmericaWe had problems with our room and keys and we had to go back to the lobby 3 times before we finally got our room. BUT…the friendly staff handled it and all was good!
Such a sweet place!! All the little Touches…pineapple water, cookies, a free drink upon arrival, pac man video game, shuffle board and let’s talk about THE BEDDING!!!! The comforters, the pillows, the mattress..all pure heaven!
Stayed in March 2024
Reviewed: March 16, 2024
Megan
United States of Americaroom was so clean and so cozy! I almost didn’t want to leave! Excellent location too! I was able to walk to the space needle !
Stayed in March 2024
Reviewed: March 10, 2024
Mary
United States of AmericaThe lighting in the rooms/bathroom. It is pretty dim which made getting ready somewhat challenging.
Rooms were clean and comfortable. Location was great! Close to everything we wanted to do. Staff was spectacular! Shout out to William for his hospitality and making some spectacular recommendations on things to see and do.
Stayed in March 2024
Reviewed: March 4, 2024
Rita
United States of AmericaAll was good.
Hotel is in the middle between the Space Needle and Pike Place. All of the staff were wonderful. Great service and so friendly.
Stayed in March 2024
Reviewed: February 20, 2024
Generous
United States of AmericaBed frame was detached from the actual mattress, several times at night I lost my pillow to the hole between the frame and the mattress. Mattress could be a bit better. very sturdy.
Facilities were clean and location was ideal. Very close to everything, we walked everywhere and very easy to find.
Stayed in January 2024
Porto, Portugal
Miami Beach, USA
Cáceres, Spain
Alberobello, Italy
Nai Harn Beach, Thailand
Castiglione della Pescaia, Italy
Tongxiang, China
Danehill, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content