17123 Laurel Park Dr. N, Livonia, MI 48152, United States of America
#5 of 17 hotels in Livonia
Guests' ChoiceBased on 268 hotel reviews
7.9Cleanliness
8.4
Comfort
8.6
Location
8.7
Facilities
8.3
Staff
8.5
Value for money
8.0
Free Wifi
5.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 28, 2024
Steve
CanadaMinimal breakfast. Same thing every day. At least they had fresh fruit varieties
Clean room. Little bars of soap
Stayed in April 2024
Reviewed: April 14, 2024
Jordon
United States of AmericaThe rooms are small and very much out of date. Uncomfortable sand bag like beds. The AC in my room didn’t work. The room was still very warm and that’s with the air conditioning being on all day on the lowest setting. The pool is also very dirty and un-kept.
Nice staff, great lobby, breakfast included.
Stayed in April 2024
Reviewed: January 22, 2024
Nadeem
United States of AmericaBreakfast selection, cleanliness.
Stayed in December 2023
Reviewed: November 25, 2023
Damien
United States of Americanothing
The room, the staff
Stayed in November 2023
Reviewed: November 18, 2023
Melody
United States of AmericaThe only thing (not a huge deal) wasn't able to get in pool or hot tub. There was a large amount of kids in the pool and hot tub. Children shouldn't be in hottub. One child sneezed and snot landed in hottub. 🤷♀️ Totally understand the amount in pool room, but should be a time when adults only, so the ones without kids could enjoy also.
The whole stay was great. Comfortable sleep, room very clean. Staff friendly.
Stayed in October 2023
Reviewed: November 16, 2023
Esmeralda
United States of AmericaPerson in charged was not very pleasant.
It was great just the lady proving the breakfast seem that she was not having a good day. Is sad because it made us feel that we had to be careful with whatever we were grabbing since she didn’t see happy and just was looking at us.
Stayed in November 2023
Reviewed: November 8, 2023
Joseph
United States of AmericaBreakfast ended to early - 9AM.
Stayed in October 2023
Reviewed: September 27, 2023
Kate
United States of AmericaBeds/pillows not comfortable.
Convenient location. Great front desk staff.
Stayed in September 2023
Reviewed: July 29, 2023
Bianca
United States of AmericaNot enough towels in pool area. Staff didn’t speak much either.
The pool and cleanliness
Stayed in July 2023
Reviewed: July 1, 2023
Deborah
United States of AmericaBathroom was dirty
Stayed in June 2023
Reviewed: June 15, 2023
Colleen
United States of AmericaBreakfast
Room wasn't clean
Stayed in June 2023
Reviewed: June 12, 2023
Kyria
United States of AmericaThe breakfast was a little skimpy - could have had more variety.
Great staff, great environment. We had a warm welcome every time we walked by the front desk. Room was spacious.
Stayed in June 2023
Reviewed: May 19, 2023
Andrea
United States of AmericaThe bathtub had pubic hair in it and on the shower curtain
Everything! Overall it was perfect. The beds were comfy, the natural light was perfect and the shades pulled made it super dark. The mini fridge is hidden in a dresser, it was really nice. The breakfast was really good, my 10yo & 3yo were pleased!
Stayed in May 2023
Reviewed: May 15, 2023
Patricia
United States of AmericaKept running out of breakfast. Sunday people, actually went behind curtain to get condiments went up front to tell them 😑 lady said someone is back there Guy came and filled plates and stuff
the guy working Thursday night and the lady Saturdays morning were Excellent Coffee in room was nice bed was comfortable and nice amount of electric plugs . Like noon check out
Stayed in May 2023
Reviewed: April 18, 2023
Sm
United States of AmericaSome items in the room needed to be cleaned a little better but overall it was a nice stay.
Friendly staff, comfy beds, and great location.
Stayed in April 2023
Reviewed: April 3, 2023
Kandace
United States of AmericaVery modern and clean. Nice hygiene products in the room. The iron, fridge, microwave, and moving table were greatly appreciated. There are abundance of plugs and ports in the room too, thanks!
Stayed in April 2023
Reviewed: April 1, 2023
Williamson
United States of AmericaA lot of hair left in the bath tub and some hair on night stand. The first replacement room had malfunctioning lights. No complementary water, no water for sale and wasn't made aware of a water fountain (maybe there was one but nobody mentioned it after i asked about complimentary water and water for sale).
Stayed in March 2023
Reviewed: March 31, 2023
Alfred
United States of AmericaVery strange, bad, setup to turn on bathroom lights. Switch at entryway had to be turned on to activate the bathroom lights. Going to bathroom night was impossible not to turn on main lights on rest of people. Way overly complicated.
Location. Clealiness
Stayed in March 2023
Reviewed: March 27, 2023
Jackson
United States of AmericaThey Needed To Sweep The Floors/Halls
The Staff Was Great
Stayed in March 2023
Reviewed: March 9, 2023
Christopher
United States of Americacommon spaces could have been cleaner, shower drained slowly, breakfast is only grab and go granola bars etc
Good value for the money, nice room and location
Stayed in March 2023
Reviewed: March 1, 2023
Madeline
United States of AmericaWe booked for 4 guests and only received towels for 2. We had to wait for housekeeping to arrive the following morning to do laundry so we could receive a complete set of towels. I understand that the hotel was sold out, but I don't think it's out of line to expect to have 4 towels for a double queen room.
Pet friendly
Stayed in February 2023
Reviewed: February 27, 2023
Joe
United States of AmericaDon’t say you serve breakfast when all it is a muffin and bottle of water
Stayed in February 2023
Reviewed: February 26, 2023
Ron
United States of AmericaBreakfast was non-existant. Pre-wrapped pastries was all that was offered and the restaurant was not open at all. I wouldn't sell that as breakfast included.
Hotel was very clean and well worth the price. Very friendly and courteous staff!
Stayed in February 2023
Reviewed: January 4, 2023
Johnnie
United States of AmericaThe bed was very comfortable.
Stayed in December 2022
Évora, Portugal
Prague, Czech Republic
Lajosmizse, Hungary
Warsaw, Poland
Baveno, Italy
Icod de los Vinos, Spain
Istanbul, Turkey
Osny, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content