3401 NW 25th Street, Miami, 33142, United States of America
#71 of 198 hotels in Miami
Guests' ChoiceBased on 1026 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.2
Facilities
8.3
Staff
8.4
Value for money
8.0
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 24, 2024
Heather
CanadaCheck out was long as there is only 2 desks and people were checking in at the same time.
Location super close to the airport, check in was fast. They had a shuttle to the port. Very clean & modern.
Stayed in May 2024
Reviewed: May 19, 2024
Jordan
United KingdomMajority of staff (check in/cleaners) were all so lovely. My issue was a guy at the breakfast bar. He was so rude both mornings of our stay and made us feel uncomfortable when just grabbing a coffee. Before check out we wanted to grab a quick coffee and he swiped the barrier right In front of us and said we are closed. However the check in staff were lovely and told him to let us through eventually. Also the breakfast items displayed on the bar with the coffee are not free, which is fine but would be nice to be advised of this when you enter the bar rather than being spoken down to.
Hotel/Rooms very clean. Beds comfy. We had the best nights sleep here. Pool area nice. Location great and free parking. South beach etc all close by 20 min drive. Taxi only cost $18 to south beach. Cleaner was lovely, even though its stated rooms are cleaned every 3rd day, she always knocked with clean towels etc and asked if we needed anything.
Stayed in May 2024
Reviewed: May 17, 2024
Genevieve
Saint LuciaN/a
The ambiance, the modern look and feel, the close proximity to restaurants, the room
Stayed in May 2024
Reviewed: May 15, 2024
Vicky
United States of AmericaAirplanes were a bit loud, the blinds didn't completely block out the sun, my bathroom didn't have a shower curtain or rod so water got everywhere.
Very clean, the corner room was huge, very close to the airport.
Stayed in April 2024
Reviewed: May 14, 2024
Angelina
ThailandAirplane noise was a bit loud, but that is to be expected given its close proximity. Also the breakfast was not included.
Comfortable, clean, and stylish hotel near the airport.
Stayed in May 2024
Reviewed: May 14, 2024
Alfonso
ArgentinaThe check-in process was slow because the lady at the front desk had closed her system and the guy from the following shit did not arrive yet. This is the only complaint I have
It is close to the airport which is what I needed. The room was clean and was big and comfortable. The bathroom is also very comfortable. There is a mini refrigerator and a coffee maker in the room.
Stayed in May 2024
Reviewed: May 14, 2024
Alvaro
EcuadorNo breakfast. Location.
Confortable. Good wifi. Parking.
Stayed in May 2024
Reviewed: May 13, 2024
Daniel
SwitzerlandClose to MIA rental car station - design is lovely
Stayed in April 2024
Reviewed: May 12, 2024
J9davis
United States of AmericaLocation great for getting to/from airport, other then that bad location. No fast food close, cant walk to anything. Spent a lot of time in uber cars or waited on uber eats. Also didnt like the showers- would have liked a full door and not a half of one.
We ate a few times at the restaurant. It was ok. Waitress at times wouldnt come back to check on us. Chips were stale. My son liked the wings. They add the tip to the bill as well. Watch out or youll double pay.
Stayed in April 2024
Reviewed: May 12, 2024
Raquel
PortugalThere was no parking by the time we arrived, and they dont do parking reservations, its first come first serve. The shower glass is stupidly small, so the water will go all over the bathroom floor.
The bed is extremely comfortable. Good blinds on the windows blocking the light. We stayed only for one night, arrived late night, so we didn’t get the chance to check the facilities.
Stayed in May 2024
Reviewed: May 11, 2024
Xiaonan
AustraliaWhen we arrived airport, couldn’t find the shuttle bus. We waited for about one hour.
The staff was very helpful. The shuttle bus driver was very helpful.
Stayed in May 2024
Reviewed: May 10, 2024
Terry
United States of AmericaCold concrete floors, spray paint on the ceiling, sparsely appointed and not much parking.
Friendly guy at the desk.
Stayed in May 2024
Reviewed: May 7, 2024
Claudia
United States of AmericaThe airport shuttle arrived 10 minutes late.
The beds were comfortable.
Stayed in May 2024
Reviewed: May 1, 2024
Libby
United States of AmericaNot ONE TIME were there clean towels, or ANY towels at the pool! Also..The pool was FULL of leaves for the 11/2 days we were there, with no attempt to remove them from anyone. (We arrived early for check in, and spent time at the pool) Every. Single. Time. I went to use the bathroom (we waited about 4 hours for check in, hotel OBVIOUSLY wasn't full), the cleaning lady was in the bathroom, not cleaning, just using THAT bathroom! The floor of our room was NOT clean. It IS a beautiful hotel. The front desk staff, and the staff at the restaurant/bar were both EXCELLENT!! I KNOW it's difficult right now to hire competent people, BUT the cleaning staff should be a PRIORITY.. If a beautiful hotel isn't clean, it changes the experience, and THAT is what a "boutique hotel" should be, an "experience " in and of itself..
We LOVE boutique hotels!
Stayed in April 2024
Reviewed: May 1, 2024
Lori
United States of AmericaThe airport shuttle service passed us by twice and we had the call the hotel serval times to make contact with the shuttle
We didn't have breakfast however we were granted a late check out.
Stayed in April 2024
Reviewed: April 30, 2024
Anne
CanadaThe location wasn't the best (not a lot to do walking distance). Everything was a decent Uber drive away so ultimately convenient for a night before going to Miami port or catching a flight at Miami airport.
Everything was very good the service, check in and out process, front desk staff, general cleaness, art on walls, size of the room, bed comfortable, food selection at the restaurant, amazing bartender, food tasted good, huge portion, drinks selection etc
Stayed in April 2024
Reviewed: April 29, 2024
Chacón
EcuadorThe bed was good and the people at the front desk are very kind
Stayed in April 2024
Reviewed: April 28, 2024
Andrea
CanadaSome noises
Location
Stayed in April 2024
Reviewed: April 28, 2024
Dwight
JamaicaNot enough food options
Ambiance
Stayed in April 2024
Reviewed: April 26, 2024
Sittner
United States of AmericaOur flight got in at 8:30 pm from Denver, CO. We were told the shuttle runs every half hour but 9:00 came and went with no shuttle. We had to call the hotel twice and the shuttle finally arrived at about 9:45. We were exhausted and the wait was frustrating. Then, when we got to the hotel we were told we were too late to order food from the bar/restaurant. I have no idea why you would close it down so early. With no transportation, we ended up having to order pizza delivery! Not what we were hoping for. Some food and a couple of drinks at the hotel would have been nice after a full day of travel.
The rooms were clean and very comfortable. But, it was the staff that made our stay great. The woman at the front desk was incredible! She helped us with every single request. Amazing! It was nice to have a shuttle from the airport and the front desk staff went above and beyond setting up our shuttle to the cruise terminal the next morning. She arranged a special time for us to meet our check in time at the terminal. What a hero!!
Stayed in March 2024
Reviewed: April 24, 2024
Regene
ArubaFriendly staff, clean, comfortable bed, nice atmosphere, Good Breakfast.
Stayed in April 2024
Reviewed: April 22, 2024
Caitlin
United States of AmericaOne of the main reasons in booking this hotel was because of how close it was to the airport and that it had a shuttle to and from airport. I asked the reception multiple times what the earliest shuttle would be as we had a flight back home at 6:40am. They said 5 am. Which sounded great! Except for when the morning of our flight, we checked out of our hotel room at 4:50am and then were told at 5ish the shuttle driver was going to be about 20 or so minutes late. Being that we needed to be boarding our plane at 6:10 (30 min prior to flight), and assuming if the shuttle showed up at 5:20 we wouldn’t get to airport til 5:30, that only gave us 40 minutes to get through checking in, baggage, security and finding our gate. We barely made it to our gate in time. The receptionist was kind and offered a cab to the airport when we showed concern but by the time we found a cab that early and it got to the hotel it would probably have arrived the same time as the shuttle. The breakfast was not worth $15. We received half a waffle, VERY very thinly sliced bacon, scrambled eggs and choice of starch and a very small cup (like 4-5oz) of orange juice. There was a very small selection of fruit and the bakery items were hard and stale. All in all, I’d understand if this breakfast was half the price but $15 was very steep for the quality. I believe had they offered a full waffle, real bacon, more variety of fruit & fresh pastries or bread then $15 would absolutely make sense.
The rooms were clean, spacious and decorated nicely. The AC worked good and there was plenty of storage. The room was quiet. The bed was comfy enough. The bathrooms were very clean and shower was very nice and spacious. Plenty of towels, shampoo and soap. The elevators were very quick. The pool seemed very nice even though we weren’t able to swim, we did check it out. Reception was friendly and helpful. They helped us print documents for our cruise. We loved everything about this hotel except for the shuttle service & breakfast.
Stayed in April 2024
Reviewed: April 17, 2024
Brandy
United States of AmericaThe checkin staff was awesome
Stayed in March 2024
Reviewed: April 16, 2024
Monique
United States of AmericaThe shower door was letting a lot water out on the floor other then that everything was good
We didn’t have the breakfast it was a little to pricey for me
Stayed in April 2024
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