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  5. Reviews of Holiday Inn Chicago Schaumburg, an IHG Hotel

Reviews of Holiday Inn Chicago Schaumburg, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1998 N. Roselle Road, Schaumburg, 60195, United States of America

#15 of 31 hotels in Schaumburg

Guests' Choice

Review Score

Based on 184 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.8

  • Value for money

    8.3

  • Free Wifi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    Their restaurant part sucks, it is true that most of the hotels we stayed in the USA have limited options for breakfast, more as a gas station food that a hotel/restaurant food. But their breakfast was kind of special, some weird conditions, hard to understand - 1 adult pays, one kid eats for free, but that is not valid if the breakfast is included in your price, non the less that when you book on Booking usually there is supposed to be breakfast for everyone. Anyway, paid or included, I would not eat there, it is not worthy. One must know that the hotel is really almost on the highway, so maybe it is good for business travellers on the road, but kind of complicated for others, coz there is not much in a walking distance, you should always drive. Well, again this is USA, so cars are needed almost everywhere.

    The room was large enough for 2 adults and 2 kids, the beds were comfortable and the bathroom had enough space. Their pool and their gym were big enough to spend some time training or playing with the kids, the pool was really warm, the jacuzzi was really hot. Parking was large and free.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Jacuzzi wasn’t working/under construction

    food was great; room was quiet; staff was friendly

    Stayed in April 2024

  • Reviewed: March 23, 2024

    8.0
    Very relaxing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough towels and some had stains on them

    Clean and close to our attractions

    Stayed in March 2024

  • Reviewed: December 25, 2023

    8.0
    Overall a very nice hotel.
    • Business trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My wife and I aren't big fans of the large overhead style showerheads but that wasn't a huge deal.

    Nice modern finishes in our room. Simple and functional. Very clean room. The hotel bar and kitchen was a nice surprise although we didn't eat there it was nice to know we could have. The location was perfect for our trip to Medieval Times.

    Stayed in December 2023

  • Reviewed: September 27, 2023

    9.0
    Short & sweet - too short! I wish we could have stayed longer.
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night

    Facility was undergoing construction in hallways & lobby areas. We were warned in advance so it was a marginal hit on a positive experience.

    Excellent -no issues

    Stayed in September 2023

  • Reviewed: June 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The vending not working on all floors but the 1st

    Property was clean and the bed was very comfortable. The vending room being lock on our floor and having go down to the 1 st floor and a in room microwave would have made it great

    Stayed in May 2023

  • Reviewed: April 28, 2023

    9.0
    Great stay. A few hiccups. But if not mentioned, how can they get addressed.
    • Leisure trip
    • Family with young children
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    The second room for my friend was locked from the inside. I had to go down to the desk, go back up to show the desk staff, go back down to get another key. Just annoying. This should have been checked prior to assigning that room. The area around the pool was very slippery. Water everywhere from kids jumping in the pool. I almost fell three times just trying to get to a chair to put my stuff down. The have a sign up for wet surface, but should be one for death trap.

    The breakfast was great. Location was good as close to highway, but not loud.

    Stayed in April 2023

  • Reviewed: March 19, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was only included for adults and not the kids.

    It was very clean and the staff was very nice.

    Stayed in March 2023

  • Reviewed: March 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bar closed early. Coffe bad. No free breakfast.

    Room comfy nice location.

    Stayed in March 2023

  • Reviewed: November 9, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing wrong

    The location was good for what we had planned and the bar tender was great. Has us guess very entertained

    Stayed in September 2022

  • Reviewed: July 4, 2022

    8.0
    It was good
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No Tissues.

    Service was great in the restaurant. Hotel was clean. Supplies needed to be replenished in the room.

    Stayed in June 2022

  • Reviewed: June 19, 2022

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/A.

    It was great. No complaints.

    Stayed in June 2022

  • Reviewed: May 27, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    Good location & valuable price. Quiet environment. Good choice if want to take a break at this place / passing by during a trip and try to find a place to stay.

    Stayed in May 2022

  • Reviewed: May 14, 2022

    9.0
    beautiful hotel
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the pool was unavailable and no free breakfast because we didn’t book directly with the hotel.

    The staff were so nice and helpful and the hotel is very nice.

    Stayed in May 2022

  • Reviewed: May 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    pool not open because of maintenance issue.

    very nice rooms.

    Stayed in April 2022

  • Reviewed: May 2, 2022

    9.0
    New hotel, nice modern design
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    new, fresh, modern design

    Stayed in April 2022

  • Reviewed: April 30, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Executive Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great place, comfy and clean. Location is good

    Stayed in April 2022

  • Reviewed: April 15, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Standard Room
    • Stayed 1 night

    This is just personal preference...but I don't like the rainfall showers and the open shower concept. It only makes a huge mess while taking a shower. There was also no sugar or cream for the coffee maker in my room.

    Stayed in April 2022

  • Reviewed: April 1, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 1 night

    We needed to break up a road trip owing to bad weather. The Holiday was perfect and efficient, just off of Interstate 90. It turned out to be remarkably quiet. We slept very well and hit the road very early.

    Stayed in March 2022

  • Reviewed: March 28, 2022

    9.0
    Had a great experience beginning to end.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    the worker we interacted with was so nice and helpful, he went above and beyond on making our stay enjoyable. I wish I would have gotten his name, but he was great! the room was clean, and looked newly renovated. It was also very close to lots of good restaurants and things to do! would stay again!

    Stayed in March 2022

  • Reviewed: March 13, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No microwave, kerrig didn't work in room initially, breakfast included didn't cover all my guests (didn't find out until after checked in and tried to feed my family breakfast - felt misled.... When I reserved room said breakfast included ...assumed meant for my whole group....I put in 1 adult and two kids and only two adults were covered). When I asked about clarification for the breakfast the staff was rude and said I should have called ahead...not their fault thati reserved online

    Fitness center, room

    Stayed in March 2022

  • Reviewed: March 12, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted from a mobile device

    First room was dirty, had hair in the shower. We received a room change and complementary breakfast, which is a very friendly solution. However, the walls of the room were super thin and we got woken up at 4am by the neighbours having a discussion. When we told the front desk about this, they shrugged it off

    Stayed in March 2022

  • Reviewed: March 7, 2022

    9.0
    Wonderful
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was pretty but water was everywhere. Hot tub was in pictures but was closed. Looking at reviews it has been that way for a few years which I feel should be stated clearly

    Staff great beds comfy

    Stayed in March 2022

  • Reviewed: February 27, 2022

    8.0
    very good
    • Leisure trip
    • Couple
    • Executive King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    phone & light in the room not working

    location & price

    Stayed in February 2022

Showing 1 - 25

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