805 Great Basin Boulevard, Ely, NV 89301, United States of America
#7 of 11 hotels in Ely
Guests' ChoiceBased on 612 hotel reviews
7.1Cleanliness
7.9
Comfort
7.9
Location
7.9
Facilities
7.2
Staff
8.3
Value for money
7.3
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 29, 2024
Virginia
United States of AmericaMattress saga in the middle
Location
Stayed in May 2024
Reviewed: May 27, 2024
Lisa
United States of AmericaWe got locked out the second night electronic keys didn't work took two trips to get it corrected.
room was fine across street from casino, bathroom is really small, free breakfast was a sack lunch, didn't see the pool at all.
Stayed in May 2024
Reviewed: May 24, 2024
Jayson
United States of Americaparking was kind of tight at the Annex across the street but some of due to construction work
close for travel purposes
Stayed in May 2024
Reviewed: May 15, 2024
Jocelyn
United States of AmericaNone
The room , its quite even we are in the casino floors. Very comfortable beds .
Stayed in May 2024
Reviewed: April 28, 2024
Hope
United States of AmericaOutside doesn’t have much appeal but when you walk into the room, it looked much better than you thought. It was going to very comfortable room. Very comfortable beds. Really enjoyed this hotel simple but perfect.
Stayed in March 2024
Reviewed: April 26, 2024
Terry
CanadaThis was the second time we stayed here and both times we did not get our request for a lower floor room even though it was obvious there were open rooms on the ground floor. I have two hip replacements, am 77 and we have a dog so going upstairs several times during our stay and carrying our luggage and dog crate as well as up and down the stairs for the dog to do its business was very difficult. We requested a lower floor room both times but never got one either time 🤨.
The breakfast was good. All facilities were clean and comfortable.
Stayed in April 2024
Reviewed: April 19, 2024
Sandy
CanadaBagged breakfast which they don’t say on website if you book online your room is across the street
Stayed in April 2024
Reviewed: April 17, 2024
Jenny
United States of AmericaReally didn't like having to cross a busy road to get back and forth to the lobby.
They supplied a bag-breakfast which we really liked because we could get it, heat it in the microwave in the lobby and then hit the road eating it on the way to the days activities. I think more hotels should do this!
Stayed in April 2024
Reviewed: April 8, 2024
Carol
CanadaPillows. They are always too high. Need to have some flatter ones.
Clean, comfortable
Stayed in April 2024
Reviewed: March 30, 2024
Paula
CanadaRestaurant/bar was closed, so we were given a bagged breakfast in the morning. These things happen so not a real problem
friendly staff and clean/comfortable room, Tea/coffee/soda/water available all the time. clean pool and hot tub.
Stayed in March 2024
Reviewed: March 29, 2024
Tamela
United States of AmericaIt wasn't any fault of the establishment that the restaurant and bar was being remodeled , but would have been nice to have it available.
The bed was very comfortable. The restaurant was being remodeled and was closed.
Stayed in February 2024
Reviewed: March 21, 2024
Julie
United States of AmericaFriendly staff!! Loved being right by the casino,but wasn’t noisy. Ease of getting to room. Would definitely stay again.
Stayed in March 2024
Reviewed: March 14, 2024
Nelson
United States of AmericaNo place to eat ., no where outside to take dogs, for relief .
Hot tub and pool inside , rooms not accessible from outside ., comfortable bed.
Stayed in March 2024
Reviewed: March 12, 2024
Samuel
GermanyBreakfast was not good. I understand that the restaurant is closed, and that a bag is provided. But it was terrible quality: the worst apple juice I had in my life. And only a granola bar as a veggie option, as the yogurt contained gelatine, and the burger/bagel think was with egg and meat. It is also a casino. We were a bit puzzled at first (didn't check the pictures).
Receptionist was friendly and helpful. Hotel and rooms clean. The pool looked super inviting - but I didn't have my swimming trunks with me, so couldn't try it. Ely is the end of the world anyway, so location does not really matter...
Stayed in March 2024
Reviewed: February 20, 2024
Charles
United States of AmericaWe had a two night stay, the room was not cleaned for the second day. We asked two times for the trash to be emptied and coffee supplies to be refreshed.
The room was clean and the beds were very comfortable.
Stayed in February 2024
Reviewed: January 9, 2024
Bart
CanadaSmoky
Hot tub location
Stayed in January 2024
Reviewed: January 2, 2024
Jo-anne
CanadaJust the breakfast
Bagged breakfast needed to be heated in microwave. We were unaware of this when we picked up our ‘to go’ bag as we checked out . Our breakfast sandwich was wasted as we could not heat it up on the road. Had we been made aware of the content of the breakfast bag we would have picked it up before checking out.
Stayed in January 2024
Reviewed: December 26, 2023
Tim
United States of AmericaNoisy tenants overhead woke me several times through the night
Stayed in December 2023
Reviewed: December 24, 2023
Dalton
United States of AmericaRoom had a slight marijuana smell when we first came into it but dissipated quick, wish they had a real breakfast, didn’t even waste time on the Sack breakfast. Went down the road and got donuts
I read some complaints about the part being across the road, but I liked that best
Stayed in December 2023
Reviewed: December 23, 2023
David
United States of AmericaGot me im
Stayed in December 2023
Reviewed: December 22, 2023
Gail
CanadaShould change out their toilets.
The property was in a great location on our travel route. Had a great Mexican restaurant next door. They offered a very nice bag breakfast as well as complimentary coffee, water and cookies.
Stayed in December 2023
Reviewed: December 10, 2023
Karen
United States of AmericaN/a
No
Stayed in October 2023
Reviewed: November 29, 2023
Mark
United States of AmericaThe smell of smoke reeked in the hallways, YUK!
breakfast was a joke, we didn't even pick ours up, room was good, bed was comfortable
Stayed in November 2023
Reviewed: November 12, 2023
Paul
United States of Americagreat value, clean, comfy
Stayed in November 2023
Carvoeiro, Portugal
Ilhabela, Brazil
Pélussin, France
Gdańsk, Poland
Bordeaux-Saint-Clair, France
El Calafate, Argentina
Prague, Czech Republic
Vichy, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content