6885 Southwest Freeway, Houston, TX 77074, United States of America
#430 of 432 hotels in Houston
Guests' ChoiceBased on 1302 hotel reviews
3.3Cleanliness
4.3
Comfort
4.3
Location
5.5
Facilities
4.1
Staff
5.1
Value for money
4.7
Free WiFi
4.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Marvin
United States of AmericaI had to download an app to control the TV? (Roku) Also has Roches in the room hall way bathroom it's not well maintained and you can't even request a refund that's sad inconvenient at 300% level
Stayed in April 2024
Reviewed: April 10, 2024
Cynthia
United States of AmericaThe building is just not taken care of. Walls and paint are just beat up. The bathroom had ash on the toilet seat, so it definitely was not cleaned. Everything was sticky and seemed dirty. It was cheap but for this it should have been MUCH cheaper!
Stayed in April 2024
Reviewed: April 2, 2024
Henry
United States of AmericaWhen I walked to check in the man was asleep behind the desk at 445 pm I had to wake him to attend to me
Stayed in March 2024
Reviewed: March 15, 2024
Tabitha
United States of AmericaThe sheet and cover was stained. And it stunk like marijuana and dirty feet
The bed was comfortable and I liked the balcony.
Stayed in March 2024
Reviewed: March 5, 2024
Jeremy
United States of AmericaThe staff checked me in one hour & thirty min late because they said , no clean rooms & I was there way before check in just to be on time
The balcony
Stayed in March 2024
Reviewed: February 16, 2024
Canada
United States of AmericaToo dirty for my likings
The balcony was nice
Stayed in February 2024
Reviewed: February 16, 2024
Damon
United States of AmericaNo TV in the room
It was ok
Stayed in February 2024
Reviewed: January 28, 2024
Miraqa
United States of AmericaThe evening front desk was very rude
Stayed in January 2024
Reviewed: January 27, 2024
Fnu
United States of Americasafety, cleanliness,,,,,,,,,,,.
The property itself.
Stayed in January 2024
Reviewed: January 23, 2024
Latonya
United States of AmericaRoaches
Stayed in January 2024
Reviewed: January 15, 2024
Heather
United States of AmericaWhen I just came in for check-in, there was 2 officers behind me waiting for to talk with clerks. In politeness, I stepped aside and let officers do their duties. In the conversation, I heard officers asked the clerk the info about the guest’s name who stole something at Romana hotel last night. After heard all the conversation, I felt so nervous and stomach felt upside down. I felt so unsafe to chose this place. I told the clerk that I do not want to check in to stay at this hotel. I need to cancel my reservation immediately. I booked other hotel and rather paid more for secure to stay overnight.
Stayed in January 2024
Reviewed: January 12, 2024
Imad
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: January 7, 2024
Audrea
United States of Americathe bugs in the room
no breakfast was guving
Stayed in January 2024
Reviewed: December 25, 2023
Busby
United States of AmericaThe quality of the actual hotel I did not like it was very poor I wouldn't recommend it at all.
The staff was very professional and nice and friendly.
Stayed in December 2023
Reviewed: December 10, 2023
Vontashia
United States of AmericaMy tub was leaking my tv didn't work it had alot of roaches I left early
They was nice
Stayed in December 2023
Reviewed: December 6, 2023
Johnson
United States of AmericaCleanliness
Dirty rude staff.
Stayed in December 2023
Reviewed: November 29, 2023
Beibarys
United States of AmericaVery dirty and smells bad and roaches are everywhere
Stayed in November 2023
Reviewed: November 23, 2023
Sandrameeka
United States of AmericaEverything
Cheap
Stayed in October 2023
Reviewed: November 20, 2023
Timothy
United States of AmericaThe rooms were literally all broken the mattresses were as stiff as a board and there was roaches everywhere pretty sure one morning I saw a bed bug
The hotel has no breakfast. The hotel had just empty rooms upon arrival .
Stayed in November 2023
Reviewed: November 12, 2023
Wright
United States of AmericaIt felt stuffy and has a very bad smell overall. It was not too pleasing. The air did not work at all in my room and it was extremely hot!
The bed was really comfortable!
Stayed in August 2023
Reviewed: October 14, 2023
C
United States of AmericaDaily deposit (still unreturned).
Ease of travel to surrounding area I was visiting
Stayed in October 2023
Reviewed: October 9, 2023
Tunde
United States of AmericaThe room needs new carpet, clean pillow case and bed sheet. Also need fumigation
I didn’t take breakfast
Stayed in October 2023
Reviewed: October 9, 2023
Lazerick
United States of AmericaRoach infestation
Bed was comfy. Bathing Water was favorable
Stayed in October 2023
Reviewed: October 1, 2023
Jeremy
United States of AmericaThey didn't have any rooms still charged me for ir
Houston southwest Texas
Stayed in September 2023
Umag, Croatia
Ischia, Italy
Bad Neuenahr-Ahrweiler, Germany
Venice, Italy
Duncanville, USA
Białka Tatrzańska, Poland
Paralia Agias Foteinis, Greece
Kushālnagar, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content