4048 Soco Road, Maggie Valley, NC 28751, United States of America
#50 of 58 hotels in Maggie Valley
Guests' ChoiceBased on 335 hotel reviews
6.5Cleanliness
7.4
Comfort
7.3
Location
8.2
Facilities
6.4
Staff
7.3
Value for money
6.6
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 30, 2024
Christy
United States of AmericaHot tub out of order
Close to things we wanted to do
Stayed in May 2024
Reviewed: May 29, 2024
Ward
United States of AmericaDirty
Glad I didn't pay more than I did. Halls dirty, no elevator. Noisy Ac
Stayed in May 2024
Reviewed: May 28, 2024
Debrup
United States of AmericaInitially fridge was not working but they changed it.
Location and cleanliness.
Stayed in May 2024
Reviewed: May 21, 2024
Furnari
United States of AmericaDirty breakfast tables in kitchen, garbage can in dining area is dirty
Breakfast good. Tables need to be cleaned once and a while
Stayed in May 2024
Reviewed: May 6, 2024
Debra
United States of AmericaBroken hair dryer. Dirty cup in refrigerator. Refrigerator wasn’t closed all the way and was frozen . Cigarette burns in bed spreads. Both beds.
Stayed in May 2024
Reviewed: April 25, 2024
Sarah
United States of AmericaBreakfast was terrible
Location was great, clean room, great water pressure. Easy check in and out. Friendly staff. Balcony with rocking chairs overlooking the creek wad very peaceful.
Stayed in April 2024
Reviewed: April 21, 2024
Rose
United States of AmericaPool close indoor pool
Pool was close
Stayed in March 2024
Reviewed: March 28, 2024
Ashley
United States of AmericaThe pool was disgusting, room service never came and they had no clean towels for us to use on day 2
The beds were comfortable
Stayed in March 2024
Reviewed: March 22, 2024
Bridget
United States of AmericaBalcony with view of creek.
Stayed in March 2024
Reviewed: February 26, 2024
Michaela
United States of AmericaWhen we first walked into our room it smelt like weed. The cleanliness was subpar. The breakfast was okay, but was out of a lot of food and plates by 8:30 when we reached it. The roof started leaking water in the dining area and the staff didn't seemed concerned at all. I don't think what we paid for the room matched what we got.
bed was comfortable and the view of the river was nice as well. Room was okay clean.
Stayed in February 2024
Reviewed: January 22, 2024
Cari
United States of AmericaIt was very dirty. The lamp was broken. The trash cans wasn’t cleaned out. It was just dirty but other than that it was a good stay!
Stayed in January 2024
Reviewed: November 28, 2023
Carol
United States of AmericaDid not eat the breakfast
Stayed in November 2023
Reviewed: October 30, 2023
Glenn
United States of AmericaStaff not courteous.
Fire hazard in bathroom.
Stayed in October 2023
Reviewed: October 24, 2023
Mary
United States of AmericaNo ice machine
Location
Stayed in October 2023
Reviewed: October 17, 2023
Patricia
United States of AmericaThe stream and location
The bed we’re comfortable but linen were stained. Need to clean behind head of bed on the floor very dusty. Love the location and beautiful stream. The staff was good. Clean outside balcony very nice. Enjoyed my stay
Stayed in October 2023
Reviewed: October 16, 2023
Pam
United States of Americaice machine second floor broken guest washing machine and dryer on 2nd floor did not work
location and price
Stayed in October 2023
Reviewed: October 8, 2023
Richard
United States of AmericaHad a hot water issue but seemed to be resolved.
Waffles were nice!
Stayed in September 2023
Reviewed: October 7, 2023
Joe
United States of AmericaSecond floor 10 min walk to room,POOR HOUSEKEEPING I had to call to remove garbage,then never returned all week,came in to remove towels daily that's it,noise from RT 19 unbearable during day in front room.Breakfast sucked it was baron most always( cheap skates) ,
,location was great near the Blue Ridge Parkway,parking was plentiful for motorcycle unloading etc
Stayed in October 2023
Reviewed: September 5, 2023
Mike
United States of AmericaBreakfast was a disaster, food was cold fan out went up front to ask for more he stayed on the phone the whole time acting like I was a problem. So that leads me to say I won’t be returning to this property even if it was free. Forgot no a/c
Location
Stayed in September 2023
Reviewed: September 4, 2023
Rita
United States of AmericaPool was cold, beds were hard, otherwise fine 🙂 😒
Location was fine, advertised a creek side room, but wasn't a good view 😕
Stayed in September 2023
Reviewed: August 20, 2023
Jessie
United States of AmericaLocation was beautiful, asked for Mountain View, they definitely delivered! Room was clean and bed was super comfortable.
Stayed in August 2023
Reviewed: August 12, 2023
Bryant
United States of AmericaThe sliding glass door was difficult to open. Appeared it had come off the track.
The breakfast was good. The bed was very comfortable. I enjoyed my view.
Stayed in July 2023
Reviewed: August 8, 2023
Anna
United States of AmericaDrink machine was mostly empty and there were a couple of roaches on the wall. Breakfast might could’ve been better if the eggs and sausage were hot instead of cold.
Location and value. I have stayed here several times in the past.
Stayed in August 2023
Reviewed: July 31, 2023
Teresa
United States of AmericaPrice
The view
Stayed in July 2023
Bologna, Italy
Paris, France
Dubrovnik, Croatia
Snowshoe, USA
Razgrad, Bulgaria
Punta Cana, Dominican Republic
Moscow, Russia
Vilnius, Lithuania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content