4010 Parkway, Pigeon Forge, TN 37863, United States of America
#447 of 464 hotels in Pigeon Forge
Guests' ChoiceBased on 4979 hotel reviews
5.0Cleanliness
5.6
Comfort
5.8
Location
7.6
Facilities
5.4
Staff
6.2
Value for money
6.2
Free Wifi
5.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 3, 2024
Amber
United States of AmericaThere were no towels or wash clothes. No waffle batter or juices for continental breakfast. TVs did not work. Could use a good cleaning.
Location was convenient.
Stayed in June 2024
Reviewed: June 2, 2024
Keisha
United States of AmericaStaff was rude, bathroom was disgusting, bathroom sound was super loud. I have a child who is autistic and she had multiple issues with just easily being able to use the restroom….she decided to not turn the light on and use a flashlight. Bed was super uncomfortable, no phone to call desk, tv skipped through out multiple times.
The room was cold and the lights worked, price is fantastic.
Stayed in June 2024
Reviewed: May 30, 2024
Gregory
United States of AmericaUnder construction, toilets barely flush when they do. Parking lot is very dim and huge pothole in the middle. Ran out of towels. Staff wasn't very worried about the comfort of the guests.
Comfortable bed, next to parkway
Stayed in March 2024
Reviewed: May 29, 2024
Narah
United States of AmericaFloors were atrocious. Coffee pot had coffee with mold in it. Hair everywhere in the room. Candy stuck to the mattresses. Dirty rag found in the microwave. No remote control for TV. Trash littered everywhere. Pool looked great til you walked up on it. Renovations going on so hopefully everything mentioned will be addressed soon. 2 nights was enough
Convenience of everything
Stayed in May 2024
Reviewed: May 28, 2024
Ashmore
United States of AmericaNot clean staff kept disappearing and no breakfast at the free breakfast
The location and the pool
Stayed in May 2024
Reviewed: May 27, 2024
Angela
United States of AmericaThe room was ok. The bathroom was a nightmare. The shower curtain was torn and the toilet seat had poop on it. There was a TV but you couldn't watch it. The front of the building looked like it was closed. The grass had not been mowed. It seemed like they might have renovated .
Stayed in May 2024
Reviewed: May 20, 2024
Melissa
United States of AmericaNo alarm clock, no phone, no towels or washcloths,shower was very uneven in the bottom could be a falling hazard. The floor was vinyl and was sticky and not to clean.
Close to things, clean beds, new lamps, comfortable beds.
Stayed in May 2024
Reviewed: May 20, 2024
Jennifer
United States of AmericaCarpet was nasty. Sheets wasn’t clean . Bathtub wasn’t clean . Metal sticking out of bed scraped leg. Sink wouldn’t drain. No pool.
Stayed in May 2024
Reviewed: May 15, 2024
Katlyn
United States of AmericaWhile staying here, we were unable to get the tv to work. Could not get connected to WiFi which you had to have to watch the tv. The door to the bathroom was broken and terribly hard to shut. The locking mechanism on the door was also broken. Which was alarming.
It was an ok place to rest your head at night.
Stayed in April 2024
Reviewed: May 13, 2024
Jamie
United States of AmericaThe tv didn’t work the room had a dirty glove on the tv stand and hair was in the tub and the floor was dirty and the air conditioning didn’t work
Location
Stayed in May 2024
Reviewed: May 8, 2024
Sabol
United States of AmericaTV didn't work, microwave didn't work and phone to office was disconnected. Most times if the office wasn't locked so you couldn't get in then there wasn't any staff to be found.
Close to everything
Stayed in May 2024
Reviewed: May 6, 2024
Dana
United States of AmericaThe staff wasn't friendly. They were talking on their personal cell phone the entire time they were checking us in. Then a friend, I'm guessing, came in and he began talking to him as well. The room wasn't that clean. The tub was disgusting. Glad we only stayed 1 night as it was a place holder until our original reservation at Park Tower Inn.
The location was great.
Stayed in May 2024
Reviewed: May 5, 2024
Jonathan
United States of AmericaStaff charged our card again after we had done paid thru booking. Young man at desk(night shift) rude. Hair dryer didn't work, no towels in room. Had to walk to laundry area and get it. Handicapp parking for handicapp accessible rooms (not enough)
Room was clean, bed was comfortable,
Stayed in May 2024
Reviewed: May 4, 2024
Anna
United States of AmericaStaff was unfriendly no towels
Location
Stayed in April 2024
Reviewed: May 3, 2024
Angel
United States of AmericaThe facility was quite a mess. Ice machine didn’t work, shower curtain was ripped and yellowed old color pillows were crap I had no blanket on the bed just a thick sheet no toilet paper refill and started with only half a roll, nice hardwood floors but needed swept and mopped, the room was so empty it echoed. They were skids piled up next to the dumper dumpster along with bald up plastic next to the dumpsters stuff piled all over. And the pool and hot tub are out of service. And the continental breakfast provided consisted of dry cereal and milk, nasty coffee, and a waffle dry no butter or syrup. Those were our options.
Of course the cost was good.
Stayed in April 2024
Reviewed: May 3, 2024
Stephanie
United States of AmericaNo towels or washcloths and told me waffles fruit and cereal with juice and coffee for breakfast well at 8:30 front door was locked and kitchen dark
Price and location
Stayed in May 2024
Reviewed: April 29, 2024
Gattis
United States of AmericaThe room had some problems that needed updating the TV didn't work and one of the rooms was missing a door knob
The room was a very good value
Stayed in April 2024
Reviewed: April 25, 2024
Tess
United States of AmericaThey never gave us towels or garbage bags had to go and purchase them thing our self
The location was nice
Stayed in April 2024
Reviewed: April 25, 2024
Sherry
United States of AmericaRoom floor was sticky something had been spilled (soda) Bathroom had a dirty bath mat in the tub coving a repair spot. No towels in the room had to go downstairs to ask for towels and toilet paper
Stayed in April 2024
Reviewed: April 23, 2024
Bonnie
United States of AmericaThe employees at the front desk were rude and not helpful at all. I w wasn't informed that there was construction going on to the hotel during Our stay.
Stayed in March 2024
Reviewed: April 21, 2024
Rita
United States of AmericaA lot the room had mold floors not clean bathroom was awful room neat to us loud cussing. Had to ask for toilet paper and towels everyday. It used to be a clean fresh smell place not no more since the change.
Up from Krispy Kreme Doughnuts easy to get out
Stayed in April 2024
Reviewed: April 21, 2024
Borum
United States of AmericaWe didn't have any wash clothes and couldn't get any. We had to go to the dollar store and buy our own. The TV had only one channel we was able to watch. Every other channel was static... And the beds were hard and pillows was flat...
The location was in a good spot
Stayed in April 2024
Reviewed: April 18, 2024
Fuller
United States of AmericaInternet,
N/A
Stayed in April 2024
Reviewed: April 17, 2024
Taliea
United States of AmericaNo locals even tho we've stayed there several other times
Stayed in April 2024
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