155 Riverside St, Portland, ME 04103-1041, United States of America
#21 of 25 hotels in Portland
Guests' ChoiceBased on 1898 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
7.9
Facilities
7.4
Staff
8.1
Value for money
7.4
Free Wifi
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Robert
ThailandComing from Asia, we are accustomed to daily room service. We were not informed by the front desk when checking in that room service was only provided on request made the night before, and when I asked the front desk staff about this, I was given a rather terse response.
Overall the hotel was clean and well maintained. The room was adequately sized with comfortable beds.
Stayed in June 2024
Reviewed: June 3, 2024
Tardif
United States of America1 washer and dryer for the entire facility for guest laundry. Washing machine was out of order. Tried using the dryer and couldn't get quarters into the machine.
Room was good. Bathroom needed some maintenance.
Stayed in June 2024
Reviewed: May 30, 2024
Argenis
United States of AmericaRun down
Location
Stayed in May 2024
Reviewed: May 30, 2024
Karen
United States of AmericaNeeds updating
The value
Stayed in May 2024
Reviewed: May 28, 2024
Chuck
United States of AmericaHot tubs were not working well. No jets of any substance.
Slept great, porch was nice, quiet, great pool
Stayed in May 2024
Reviewed: May 27, 2024
Anahi
United States of AmericaThe room was dirty like the towels and the bathtub. However, everything else was pretty good knowing that the hotel is old.
The location, the bar, the kind personal was great.
Stayed in May 2024
Reviewed: May 23, 2024
Stacey
United KingdomThe toilet hadn’t been cleaned. There were pee stains on the rim and hair on the back as well as bits of plastic on the carpet.
Had a good bar and they kindly changed our room From two queens to a king. Spacious.
Stayed in May 2024
Reviewed: May 21, 2024
Emile
CanadaDirty carpets
Location
Stayed in May 2024
Reviewed: May 4, 2024
Heather
CanadaWiFi was kind of slow. Beds were small.
Very friendly staff. We didn't get breakfast but did have coffee. An older building but kept very clean.
Stayed in May 2024
Reviewed: May 3, 2024
Jane
United States of AmericaLoud can hear highway
Stayed in April 2024
Reviewed: May 2, 2024
Diane
United States of AmericaThe last night was very noisy due to someone (couple) near our room fighting very loud with lots of bad lauguage, all after midnight. Got no sleep because of all the very loud yelling.
the bed was very comfy
Stayed in April 2024
Reviewed: May 2, 2024
Michele
New ZealandEverything nearby shut early Complicated hotel layout
Pool and spa
Stayed in April 2024
Reviewed: April 27, 2024
Linus
GermanyThe room wasn’t smelling so good when we arrived, so we had to open the windows for quite a while. Checkin staff wasn’t particularly unfriendly but seemed more interested in not talking and returning to the phone.
The hotel was fine for that one night, price performance ratio was good.
Stayed in April 2024
Reviewed: April 22, 2024
Sokhoeun
United States of AmericaNon smoking facilities, but there were guests smoking in the rooms. The distance we have to travel to our destination and toiletries, still uses the travel size items.
The room is spacious, the extra sink by the door, many mirrors, sitting area with 2 chairs and bench were all great.
Stayed in April 2024
Reviewed: April 19, 2024
Keith
United States of AmericaPool and staff
Stayed in April 2024
Reviewed: April 18, 2024
Sam
CanadaIT WOULD BE BEST IF YOU CHANGED THE VERY VERY SOFT MATTRESSES. !!!!!!
LOCATION, SIZE OF THE ROOM. CLEEN.
Stayed in April 2024
Reviewed: April 15, 2024
Sara
United States of AmericaThe bedding was not soft. And it seemed like you only had a sheet to sleep with. Also, no continental breakfast.
Convenient location, good price, pool was nice.
Stayed in April 2024
Reviewed: April 14, 2024
Heather
United States of Americana
Location, cleanliness, friendly staff
Stayed in April 2024
Reviewed: April 10, 2024
Mary
United States of AmericaSpa water seemed a little oily.
Breakfast was wonderfully prepared and plentiful. Having quick take-out options (muffins) was helpful. We really enjoyed the Volcano Lounge food, drink and atmosphere.
Stayed in April 2024
Reviewed: April 8, 2024
Heatkins89
United States of AmericaThe hot tub on Thursday night wasn't hot at all. People allowed there dogs to poop all over. Someone even allowed their dog to poop in the hall. The fact that the lights in our room flickered everything we opened the closet. It needs an upgrade for sure.
The employees were very nice and respectful. The bed was pretty comfy.
Stayed in April 2024
Reviewed: April 8, 2024
Susan
United States of AmericaConnectors for devices not updated; snow removal was not great on walkways; front desk check in was slow; lots of sounds coming from upstairs, and kids running through the halls
Coffee in lobby in the morning; air/heat in the room worked well; variety of TV channels
Stayed in April 2024
Reviewed: April 8, 2024
Arthur
United States of AmericaSmelled like marihuana strong smell they we’re definitely smoking in non smoking rooms
Stayed in March 2024
Reviewed: April 8, 2024
Karen
United States of AmericaThere was a dog in the room next to me barked a lot in the early morning. Woke us up
Didn’t use it but had a pool
Stayed in April 2024
Reviewed: April 7, 2024
Kelly
United States of AmericaRoom wasn’t very clean
Great restaurant, friendly staff, spacious room
Stayed in April 2024
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