Curtain had a huge rip

Room design Outdoor patio on floor 5

Stayed in May 2024

The only thing that I was dissatisfied with was the parking situation. There is a ticket that you receive in the parking garage and you're supposed to take it with you inside the hotel in order to access the garage in the future. The lady at the front desk said that she wished more people would read the parking ticket. This is very inconvenient for guests as most places do not require you to read the physical ticket to enter a parking garage. When we finally reached our vehicle, there was nothing on the ticket that stated we must take the ticket with us in order to access the garage. We were not the only ones who were having this issue either. Overall this place is fantastic but this is an area for improvement.

Everything was clean and updated. The facilities were very well kept and the rooms were well sized. The breakfast area on the 5th floor was beautiful but the toast came out charred. I imagine it was just a minor mistake, otherwise the food was delicious. Overall, I would stay here again.

Stayed in May 2024

There was no shampoo, conditioner, or body wash in bathroom.

Beautiful property with amazing aesthetic. Staff was great, clean, and restaurants/bars were really great.

Stayed in April 2024

Fire alarm at 9am

Stayed in April 2024

The light at the entrance and hallway to the elevator was a bit too dim.

I love how cozy and clean the room was.

Stayed in April 2024

Beautiful. Well-kept.

Stayed in April 2024

The staff was not knowledgeable of the area. And when we returned at 9 the bar and restaurant were shutting down and aggressively unwelcoming.

Great decor and central location.

Stayed in March 2024

Rooms are a bit small, which wasn't a problem for me, but something other people might want to know.

Location was perfect! Very close to Target Center. Also, there is a garage next to the hotel that is only $15/ night on weekends (non-valet).

Stayed in February 2024

Loud buzz from the baseboard heater. Food options for dining in were limited and not very fancy.

Comfortable well appointed room. Cool historic building.

Stayed in January 2024

The coffee in the room is awful and no microwave.

Location and friendly staff.

Stayed in January 2024

When we were checking in, we were going to be late to the concert because there were only 2 people checking in and a line to the front doors. A staff member started offering wine, but started with the person behind me!

Value at the time...I am booked again in June and that price is too high, I think. Location is great, as well as parking garage accessibility.

Stayed in November 2023

Nothing

Clean, updated, neat and friendly staff.

Stayed in November 2023

Parking was awkward and made no sense they had valet which is nice but I was on a budget and didn’t want to pay that 50 bucks. At least they had a separate parking unit next door for 15 but make sure you car isn’t big like mine narrow turn in the parking garage. The room didn’t come with a microwave which pissed me off the most. Didn’t like the hidden deposit fee maybe it’s in the fine line but the app I went through said everything was paid for

The property was nice especially for being where it’s downtown close to everything I could walk to or catch a cab too. Room was definitely nice thought it would be a bit bigger but it was just enough. I got the kind suite with a view but it wasn’t really worth the extra bread unless I have a view of the sunset at least.

Stayed in November 2023

The safe did not work.

An upscale hotel in downtown Minneapolis with modern features, easy access parking. Centrally located.

Stayed in November 2023

I only wish the hotel had pump dispensers for soap, shampoo and conditioner instead of little plastic bottles... more and more I just find them annoying!

Great hotel, very comfortable bed, classy tower in a central location right off the LRT, solid wifi, very clean room with fittings that worked. A very enjoyable stay overall, strong recommend.

Stayed in November 2023

The outlet in our bathroom wasn't working and neither was the hair dryer. We were in a hurry and after calling the front desk who said a dryer would be delivered - along with extra coffee - that didn't happen before we had to leave and the coffee didn't arrive either. I went out with wet hair. The toiletries were VERY subpar for the level of cost and the level of reputation for the property.

Blondette and the service there is BAR NONE. Ava is the best server in the Twin Cities. Having a difficult allergy (garlic!!) makes meals out rather embarrassing and she was so respectful and kind about this difficult request. Had her both times I've visited and highly recommend Blondette to anyone who wants recommendations. Rand Tower room - the city view and amount of windows was spectacular!! Getting extra coffee for the room at the front desk was great!

Stayed in November 2023

We did not have our coffee maker stocked. Only one regular coffee pod and no cream, sugar, or stir sticks

Newer finishes good location. I liked the early check in and late check out times.

Stayed in November 2023

Pay for wifi? Really?

Classic building, next to light rail station, and with skyway access.

Stayed in November 2023

Parking and management. Jeff was not helpful or informative about parking. They overcharged us and acted like we should understand that we have to use the valet parking when nobody explained it to us. Management was not very nice or didn’t do anything to make it up to me still working on getting a refund back for parking after several weeks.

Good location, nice rooms

Stayed in October 2023

The tv wasn’t centered with the bed so only the person sleeping closets to one side could fully see what was on. The placement of some of the furniture could’ve been more functional. Needs a vending machine for snacks/drinks. Bar wasn’t open so was unable to get any sort of beverage. Otherwise clean friendly hotel

That it was clean, friendly and modern

Stayed in October 2023

Breakfast choices not good. Microwaved precooked food seemed very out of place in an otherwise fine hotel.

Stayed in October 2023

Very comfortable bed! We slept really well! We really enjoyed our stay and will be back!

Stayed in September 2023

I was under the impression when I booked that parking was included, so was disappointed when I had to find parking and pay an extra almost $100. I booked on a third party site, so the information may not be correct or up to date.

Stayed in September 2023

The air conditioner was very loud each time it started up .. sounded like a blizzard outside! 😁

Location was great.. room was very clean and it was quiet in the hallways.

Stayed in September 2023