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  5. Reviews of Americas Best Value Inn New London Mystic

Reviews of Americas Best Value Inn New London Mystic This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

380 Bayonet Street, New London, CT 06320, United States of America

#6 of 7 hotels in New London

Guests' Choice

Review Score

Based on 75 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.9

  • Comfort

    5.9

  • Location

    7.1

  • Facilities

    5.1

  • Staff

    6.7

  • Value for money

    5.9

  • Free Wifi

    5.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    4.0
    My stay was a short stay just to lay my head for a few hrs driving back from the concert
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise of the neighbors all time of the night couldn’t sleep the room had a strong odor I wasn’t comfortable the cleaning staff wasn’t friendly not recommend

    No breakfast was provided and the location was not a good one

    Stayed in April 2024

  • Reviewed: June 1, 2023

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Stained towels and bathroom wasn't as clean .

    Room were big and spacious

    Stayed in May 2023

  • Reviewed: May 9, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The ice machine was dirty, the vending machines were Broken, they didn’t have utensils, there were no fitted sheets for the bed just a top sheet, some of the outlets did not work, there was no mini fridge.

    Stayed in May 2023

  • Reviewed: March 24, 2023

    5.0
    Don't expect much with your stay; good for night's sleep if driving a long way and need a break.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    No amenities in the room; bedding was terrible; facility is in dire need of a facelift; door was broken; smell permeated throughout the facility; bathroom was a mess.

    Stayed in March 2023

  • Reviewed: December 4, 2022

    5.0
    All in all the room was fine. The property could use a little work but the safety issues were a huge turn off for me.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no safety bar on the door, and the deadbolt plate was gone. I was ok with the bar, but noticed the plate missing on our check out. So the deadbolt was just hitting the wood of the door jam.

    The location was great, restaurants, shopping all really close by and close to the venue we were attending for the weekend.

    Stayed in December 2022

  • Reviewed: October 17, 2022

    5.0
    adequate but barely
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    poorly maintained and no amenities of any kind

    location

    Stayed in August 2022

  • Reviewed: October 17, 2022

    5.0
    adequate
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    poorly maintained and no amenities of any kind

    location

    Stayed in October 2022

  • Reviewed: August 25, 2022

    6.0
    You get what you pay for..
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    No facilities on offer.

    Location in New London.

    Stayed in August 2022

  • Reviewed: July 21, 2022

    5.0
    Quick and easy
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    the room was not worth $150, the room was not completely clean, the TV was static, and it was just not worth $150

    Location was great and it was an easy check-in/ check- out process. The amenities supplied were just what we needed.

    Stayed in July 2022

  • Reviewed: June 1, 2022

    6.0
    A place to rest your head.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room was not horrible but lacked the icing on the cake. Rusty vanity. Dust in every corner. I remember when my kids were little our stay at those little Motel/hotels in our travels were nice. Nowadays always a disappointment.

    Great customer service Very convenient location to all attractions

    Stayed in May 2022

  • Reviewed: May 9, 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled funny, no screens on window, old slide chains on door, no breakfast

    Stayed in May 2022

  • Reviewed: March 13, 2022

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower was so gross looking I didn’t even want to take a shower. My room key got deactivated randomly. It could have been a lot cleaner.

    The room was run down. Not as clean as it should have been.

    Stayed in March 2022

  • Reviewed: November 8, 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I had the handicap room but I couldn’t even get into bathroom with my wheelchair wasn’t a good weekend

    Stayed in November 2021

  • Reviewed: September 21, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Hallway way too hot. Room was OK. Cobwebs... lots on the corner and couldn't miss them. Couldn't adjust the clock because it was the wrong time because the tool the knob off. The shower is like 60's and funky.

    Bed was comfy and lots of room.

    Stayed in September 2021

  • Reviewed: August 3, 2021

    4.0
    the location was perfect for us. if you don't care about the mattress the rest was livible
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 5 nights

    no breakfast - not even coffee in the lobby. derelict property: needs caulk, paint, a kluged together cook top looked frightening to use, torn shower curtain and spots on the blanket, inadequate room lighting, and I will need message and chiropractic care to recover from the mattress. if nothing else - get new mattresses! also would have loved to open the windows - but no screens

    loved the weight of the comforter, abundant air conditioning, strength of the shower, ample room to unpack, it was basically clean - no bugs of any kind

    Stayed in August 2021

  • Reviewed: May 6, 2024

    1.0
    Staying here literally hell.
    • Business trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was woken up at 3:30 AM by a drunk man who was beating on my door and trying to get into my room. This continued for well over an hour and I was forced to call the police to handle the situation. I was on a work trip and was exhausted the entire next day because of this. It was a horrible experience and I will never book here again.

    It was an ok location, but not what I expected from the way it was advertised…

    Stayed in May 2024

  • Reviewed: May 6, 2024

    1.0
    It’s was a bad experience, the bad was not comfortable and the strange smell in room, blankets and pillows
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in May 2024

  • Reviewed: April 29, 2024

    2.0
    Not recomendable
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    In booking.com it says that breakfast included and they told me it ve been 3 years not including breakfast Very disappointed

    The ask for a 100 dollars deposit It’s not listed in booking.com

    Stayed in April 2024

  • Reviewed: July 5, 2023

    1.0
    It was not worth the amount of money I paid to stay there.
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I was told when booking the room it was going to be 2 queen beds, which was not true the beds are more like 3/4 beds. I was told that there was free breakfast involved with my stay. That was also a lie because there was no where in the motel to have breakfast, there wasn’t even a coffee machine in the lobby. Housekeeping wasn’t a thing no one came me cleaned the sheets during the day or take the garbage. The one time house keeping did come, it was at 5:30 in the morning.

    How close it was to things.

    Stayed in July 2023

  • Reviewed: June 12, 2023

    1.0
    where should I start.. hair on bed.. burnt bathroom sink.. very very outdated tiles in bathroom floor, moldy shower curt
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything!! Dirty!!Dirty!!Dirty!!

    Absolutely Nothing!!

    Stayed in June 2023

  • Reviewed: February 25, 2023

    1.0
    terribly bad.
    • Travelers with friends
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    cleanliness, I have seen rat and tower is too old to use!

    location

    Stayed in February 2023

  • Reviewed: February 13, 2023

    8.0
    Great facility, clean, and great staff!
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The shower water temp was Luke warm at best

    The room was very clean and had a great atmosphere.

    Stayed in February 2023

  • Reviewed: December 14, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff rude

    Warm

    Stayed in December 2022

  • Reviewed: October 16, 2022

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the owners accusing me of stealing towels after I repeatedly mentioned I brought my own!! Also after telling them what towels I did see in there and that I didn’t make a big deal of it because I carry my own towels, wash cloths and even blankets. I also carry disinfectant spray and wipes!! They never apologized and told me I should have reported it in a aggressive tone

    convenient area

    Stayed in October 2022

Showing 1 - 25

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