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  5. Reviews of Red Lion Inn & Suites Butte

Reviews of Red Lion Inn & Suites Butte This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

122005 Nissler Rd, Butte, MT 59701, United States of America

#15 of 15 hotels in Butte

Guests' Choice

Review Score

Based on 525 hotel reviews

4.0

Score breakdown

  • Cleanliness

    5.3

  • Comfort

    5.3

  • Location

    6.2

  • Facilities

    4.7

  • Staff

    5.9

  • Value for money

    5.2

  • Free WiFi

    6.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 7, 2023

    5.0
    no one running the front desk in the morning
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    no breakfast ran out of food

    Stayed in August 2023

  • Reviewed: July 31, 2023

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not refilled. We reached for breakfast around 8 o’clock milk , bread etc all were finished and reception told us they wonot refill

    Location

    Stayed in July 2023

  • Reviewed: July 31, 2023

    3.0
    This hotel is a former Motel 6 that has not been upgraded.
    • Leisure trip
    • Solo traveler
    • Accessible Queen Room
    • Stayed 1 night

    Water temp in shower was barely tepid, never got hot. TV didn't work. No refrigerator or microwave in room. Bed was creaky, air conditioner was noisy. A very poor value for the high price of the rooms.

    Staff was friendly, room was fairly clean

    Stayed in July 2023

  • Reviewed: July 30, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Roll In Accessible Queen Room
    • Stayed 1 night

    Refrigerator smelled like a dead animal, mattress was not at all comfortable.

    Room was clean and bathroom spotless.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Accessible Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    said 24 hour desk service but gave our room away when we arrived late.

    Stayed in June 2023

  • Reviewed: July 22, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Pet Friendly Double Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was only muffins and cereal. The elevator was broken.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    5.0
    the people at the front desk were very nice
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    wasn’t what I expected kind of run down and the rooms were really small!

    easy access from freeway

    Stayed in June 2023

  • Reviewed: July 4, 2023

    3.0
    Cheapest room. Got what I paid for
    • Solo traveler
    • Accessible Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilet didn't flush correctly.Reported it before 9am Saturday no one showed up before I left at 11:15.I came back after 3pm and reported it again.After being cleared stopped working correctly in the evening.Other guests got food that smelled up my room bad.I smelled cigarette smoke regularly.

    Price.Easy access to freeway.Breakfast.

    Stayed in July 2023

  • Reviewed: June 19, 2023

    5.0
    poor value
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    There was very poor service at the front desk. Nobody there, always had to look for help.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    4.0
    Sad all around
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was unhelpful at best, and rude at worst. The guy at the front desk repeatedly belched while talking to me — gross. The room wasn’t ready until 7:30pm even though the staff told me that it would be “ready in half an hour”, and then just “5 more minutes”, over and over. And they never apologized for any inconvenience. The location is sketchy and made me worry my car might get broken into. Room was ok but smelled like lots of cleaner had been used to get smoke out of the linens. Very sad breakfast. White bread, cereal, and terrible coffee. Ice machine didn’t produce any ice.

    Stayed in June 2023

  • Reviewed: June 7, 2023

    3.0
    Dissappointed
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    booked on line and attracted to property by price and brand.. was disappointed when arrived. this is a converted Motel 6 located several miles out of Butte. No food service outside of a limited unkept small room for breakfast. off site options were limited to a small casino, McDonalds& Subway. No desk clerk to greet you when checking in and no bell to alert staff that you were there to check in. Someone showed up after several minutes and sent us to a room that had not been made up from the previous tenant. we were then given another room by a barefooted staff member dressed in sweat pants & a sweatshirt.. The corridors leading to the rooms needed vacuuming with more than one pile of room wast to be picked up.

    rooms had need updated.

    Stayed in June 2023

  • Reviewed: May 31, 2023

    4.0
    Disappointing
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not clean. Halls and stairways hasn't been vacuumed in a long time. Smelled smoky and dirty. Our room had a very bad leak from ceiling by the window when it rained. Not just dripping, but steady stream of water. Had to use all our towels to shop up the water on the floor.

    Convenient location.

    Stayed in May 2023

  • Reviewed: May 31, 2023

    3.0
    Won't go back do to.the weed smell giving us headaches and no staff presence
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We stood at the front desk for quite some time without being helped. The hallways and room smelled like weed, curry, and cigarettes. At checkout there again were no staff present. There was hair in the tub/shower. No fridge/coffee maker

    Clean

    Stayed in May 2023

  • Reviewed: May 26, 2023

    3.0
    Not so satisfied
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    no fridge, no microwave, no hair dryer in room. very small room.

    breakfast was fine, room was clean.

    Stayed in May 2023

  • Reviewed: May 24, 2023

    5.0
    sketchy but comfy
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    upon checking in one checks your ID, no one knows how long you are staying or what room you have booked. was set for two days and housekeeping came in the door as if I had checked out. must be some disconnect somewhere but overall comfy place!

    close to highway loved that

    Stayed in May 2023

  • Reviewed: May 17, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled like smoke Beds weren't very nice

    Stayed in May 2023

  • Reviewed: April 9, 2023

    3.0
    People were very nice, bad location we would not recommend. Now we’ll have to sort the confusion
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Confusion on booking bad stormy night however the manager gave us the room and we paid cash. He promised it would be reimbursed if there was a double payment???

    Confusion on booking apparently two bookings with same name two different confirmation numbers we paid cash but we’re also charged on VISa???

    Stayed in April 2023

  • Reviewed: March 23, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had 2 beds 1 was comfortable 1 WAS NOT. From the looks 1 was much thicker than the other and definitely felt that way.

    I liked being on the top floor.

    Stayed in March 2023

  • Reviewed: February 25, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No juice. Limited pastry and fruit.

    Stayed in February 2023

  • Reviewed: February 20, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Breakfast could be a lot better without having to be overdone either. the check in staff was not professional. Mumbling things about a merger & wearing what appeared to be a satanic t shirt. Clean & simple rooms with a mini fridge.

    Breakfast was very simple. Waffles & Bagels. Rooms were clean. Some of the fabrics were worn. Very simple overnight stop type of place. Next to major truck stop so it is close to fuel & subway/Mcdonalds & Interstate. Lots of Trucks nearby at truckstop of course.

    Stayed in February 2023

  • Reviewed: December 14, 2022

    3.0
    Very expensive for what it is
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No shoer curtain, no chai for desk, phone didn't work.

    Location

    Stayed in December 2022

  • Reviewed: October 3, 2022

    4.0
    Not good and I would not go back. For $130 I would expect at least cleanliness.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The place is located in a construction site near a gas station and it felt pretty shady... The toilet had urine stains and was dirty prior to any use. The floors were visibly dirty with sticky spots. It was overall dirty and smelly.

    N/A

    Stayed in September 2022

  • Reviewed: September 20, 2022

    3.0
    Bad Night in Butte
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No wifi for much of the evening, TV remote not working, they were cleaning rooms as they need them, generally grubby. We had staff in our rooms a lot.

    The price and the ability to book on line. Taylor the AGM tried to be helpful.

    Stayed in September 2022

  • Reviewed: September 19, 2022

    3.0
    Although the rooms were clean we were certainly disappointed with the service.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    It took a long time to check in. First there was no one at the front desk. When he got there he was slow. We didn't have towels, and it took over an hour to get them. The clientel were a bit shady, as were some of the workers. We left a personal pillow behind (our fault). We called and he said he had it and would keep it for us. When we came back a week later (again no one at front desk) we couldn't find it. He was not there, and the pillow was locked in his office. Lost pillow. Lost time.

    The rooms were clean.

    Stayed in September 2022

Showing 1 - 25

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