16 Crowell Road, Asheville, NC 28806, United States of America
#69 of 74 hotels in Asheville
Guests' ChoiceBased on 377 hotel reviews
6.3Cleanliness
7.0
Comfort
7.1
Location
7.7
Facilities
6.7
Staff
8.1
Value for money
6.9
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 30, 2024
Rumfelt
United States of AmericaSome of the other guest can be trying!
Amazing staff and great service all around!
Stayed in May 2024
Reviewed: May 28, 2024
Paul
United States of AmericaThe room was what I'd call "tatty." Ceiling panels were discolored and shedding. Not much soundproofing and absolutely NO amenities.
It was relatively easy checking in.
Stayed in May 2024
Reviewed: April 30, 2024
Jenner
United States of AmericaStaff are super friendly, easy check in, super great place to bring your pets.
Stayed in April 2024
Reviewed: October 26, 2023
Maggie
United States of AmericaNo coffee pot in room. Not enough shampoo for two
I paid more for this room than I normally pay at Holiday Inn. Room small, not super clean, bathroom tub needed caulked, tub stopper didn't work. Toilet stained and didn't look clean.
Stayed in October 2023
Reviewed: September 30, 2023
Diane
United States of AmericaAir conditioner made noise making it difficult to get a good night's sleep.
Location was convenient. Not much availability in Ashville for last minute reservations. Front desk person very nice and helpful.
Stayed in September 2023
Reviewed: September 16, 2023
David
United States of AmericaCrazy people
Nothing
Stayed in September 2023
Reviewed: September 5, 2023
Roberts
United States of AmericaThe room we stayed in didn't feel as good as the other one's we've stayed in before! For example... bed felt like sleeping on the floor! I personally like more firm beds! It was suppose to be a non smoking room! When we opened the door... you could smell were someone had smoked previously! We don't smoke at all! A non smoker can tell if a room has been smoked in or not! Other than this... We've never had a bad experience! Staff has always made us feel welcomed! We are not the type to complain unless you ask for it! Theirs always things that can be improved! We will definitely be back!
Location is great! Many restaurants in the area! You don't have to travel far for food at all unless you just want too! We have & always will chose Red Roof Inn unless completely booked!
Stayed in September 2023
Reviewed: June 9, 2023
Burnette
USAI didn't like the night manager she was a very sarcastic bitch. She wasn't helpful when asked about getting deals on the room for extended time and
I liked that it wasn't right next to the highway
Stayed in June 2023
Reviewed: May 21, 2023
Leesa
United States of AmericaBathroom cleanliness
Location
Stayed in May 2023
Reviewed: May 14, 2023
Daniel
United States of AmericaThe noisy fan in the bathroom that you had to listen to while in the shower an no breakfast
Friendly staff great price clean rooms clean linen
Stayed in May 2023
Reviewed: May 12, 2023
Marty
United States of AmericaSometimes a little noisy from other customers, but that has nothing to do with the facility. Lighting could have been better in the parking lot.
We really only stay at Red Roof because of our little Schnauzer. She can stay free!! That is a huge bonus for us!! The room didn't include coffee or a continental breakfast but it was comfortable.
Stayed in May 2023
Reviewed: April 8, 2023
James
United States of AmericaJust about everything could have been a whole lot
Locations was ideal for me but besides that nothing I can think of
Stayed in April 2023
Reviewed: March 11, 2023
Letha
United States of AmericaLoud talking outside late at night, doors slamming at all hours of the nights. Spreads on bed was stained.
Staff was nice,good location for me.
Stayed in March 2023
Reviewed: February 24, 2023
Mary
United States of Americathe bed cover
the room is clean, but the bed cover has stain.
Stayed in February 2023
Reviewed: February 23, 2023
April
United States of AmericaIce machine loud all night, bath tub was dirty, and no plug in on both sides of the bed
Location, staff
Stayed in February 2023
Reviewed: January 14, 2023
Amyrts
United States of AmericaClerk had her family hanging out in the lobby and all were in their pajamas with food all over the place. It was very dark outside. Felt very uncomfortable out side the room. The bed had to be ancient. Made awful noises when you turned.
Next door to Cracker Barrell. Quiet. No noise from other rooms.
Stayed in December 2022
Reviewed: December 28, 2022
Wallace
United States of AmericaPrice considered, Red Roof Inn Asheville West is a nice motel to stay at. The location is fair — not downtown where lots of action occurs, but not too far away for a drive there. I like that gas stations are located nearby and the interstate highway is not far for those just passing through. I always worry about the cleanliness of the places I stay. The beds were clean. This motel was well kept and the room was updated with quality floors and a semi-modern feel. Scott at the front desk was very friendly, helpful and welcoming. Our comfort was his priority. I cannot say enough positive things about him.
Stayed in December 2022
Reviewed: November 23, 2022
Angela
United States of AmericaBeds were full size and a bit small for 2 people. Beds weren’t that comfortable . There was one arm chair in the room but it wasn’t very comfortable. The building was a bit run down but it was a clean , reasonably priced place to stay
Convenient location
Stayed in November 2022
Reviewed: November 23, 2022
Tim
United States of AmericaAccess into area
Convenient
Stayed in September 2022
Reviewed: November 21, 2022
Aledra
United States of Americathe location was near to the downtown area and activities in the area
Stayed in November 2022
Reviewed: September 22, 2022
Valerie
United States of AmericaSheets on bed were dirty. A couple towels were dirty. The trash outside near the stairs was never picked up so the trash can was overflowing and the smell was awful. The smell from the trash can overflowed into our room.
For the price it wasn’t a bad hotel. It was located in a pretty good spot, a short drive to everything. Staff was friendly and helpful. It was a good hotel just to sleep and get back on the road.
Stayed in September 2022
Reviewed: September 5, 2022
Kylie
United States of AmericaThe room smelled awful. Other guest not cleaning up after their dogs. Being charged the same price for a down graded room from my reservation because the hotel over booked.
The location is wonderful. The price is reasonable. The bed was comfortable.
Stayed in September 2022
Reviewed: August 22, 2022
Edwards
United States of AmericaThe elevator had a awful smell and felt like it was going to break down and the room smelled awful!!!
Staff was very friendly
Stayed in August 2022
Reviewed: July 8, 2022
Brandi
United States of Americaroom smelled like smoke even though it was a non smoking room
clean
Stayed in July 2022
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