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  5. Reviews of Red Roof Inn Ashtabula - Austinburg

Reviews of Red Roof Inn Ashtabula - Austinburg This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1860 Austinburg Rd, Ashtabula, OH 44010, United States of America

#3 of 4 hotels in Ashtabula

Guests' Choice

Review Score

Based on 244 hotel reviews

6.4

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.1

  • Location

    7.8

  • Facilities

    6.7

  • Staff

    8.1

  • Value for money

    7.0

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The whole place smelled a little weird.

    The rooms were clean and everything worked.

    Stayed in March 2024

  • Reviewed: November 7, 2023

    7.0
    Good for one night all went well
    • With a pet
    • Leisure trip
    • Group
    • Superior King Room Non-Smoking
    • Stayed 1 night

    Handy off and on the interstate. Nice staff.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    6.0
    Other than being disappointed with breakfast, the facilities were tolerable enough.
    • Leisure trip
    • Solo traveler
    • Superior King Room Non-Smoking
    • Stayed 2 nights

    The advertised breakfast was below expectations. There were no hot options (unless you count toasted bread or bagel), the water machine was empty so I could not make oatmeal and when I told the desk attendant about the water, she brought a cold bottle of water, ignoring the fact that I wanted to make oatmeal. The plastic plates melted some when I put a toasted bagel on it, so I know it would not have survived trying to make oatmeal in the microwave.

    The hotel was close to where I needed to go. It met expectations, based on my familiarity with the area.

    Stayed in October 2023

  • Reviewed: September 22, 2023

    7.0
    Friendly staff. Not as clean as I would have hoped.
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was just ok. Bathroom toilet needs to be cleaned inside and out. The outside of the bowl hasn’t been cleaned properly in a long time. Our king mattress has to be old. Hole in the middle made it hard to sleep.

    The staff at the front desk was great!! She had to move us to another room because the door wouldn’t open even though the key card light was green.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    7.0
    Good
    • Business trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room to exercise our dog pleasant staff.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    need more pillows. There was no HOT breakfast. The bar/lounge was not in operation.

    location and cleanliness

    Stayed in September 2023

  • Reviewed: September 11, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    We stayed 4 days and our room didn't get cleaned, I had to keep going to the front desk for more towels,toilet paper. Our a/c unit when it came on kicked out dust balls.

    Location was great

    Stayed in September 2023

  • Reviewed: August 24, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Their breakfast

    Stayed in August 2023

  • Reviewed: August 23, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The building appears old & not as clean as we would expect.There were only 2 places to set out side & enjoy the weather.The breakfast area was extremely lacking,the exact same tray of pastries for 2 mornings & NO tongs or anything to use,everyone was reaching in with their hands 🤮

    The receptionist was super nice & the maintenance man as well.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows were terrible. Room wasn't as clean as it should be. Garbage in cracks of chair.

    only 7 miles from geneva on the lake. Last minute get away.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 4 nights

    Roofers were working the entire stay, noisy and disruptive. Staff should have mentioned that there was work being done and either offered us a room on the other side or a discount.

    Clean and comfortable room.

    Stayed in August 2023

  • Reviewed: July 17, 2023

    7.0
    It was pleasant
    • Leisure trip
    • Travelers with friends
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The room could have been cleaner

    The dogs and location

    Stayed in July 2023

  • Reviewed: July 17, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our card keys had to be reset two times in two days because they stopped working.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    7.0
    Clean comfortable room. Bring your own amenities.
    • Leisure trip
    • Family with young children
    • Superior King Room Disability Access Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There were 3 of us in a double room. There were 2 sets of towels in the room. We went to the front desk and asked if we could have another set of towels. She said she didn't have any because there were too many people with 4 guests to a room that didn't want their rooms cleaned. She told me I could bring down the towels we had, and she'd do a load. It was a nice gesture but didn't solve the problem of 3 people with 2 towels. I was afraid if I brought down the 2 we had, we may end up with none since they were out. I ended up buying my family towels and toiletries for the room from the family dollar. The room also had refillable shampoo, conditioner, bodywash, and soap, all of which were almost empty. We were there for several days, so I purchased that too. The hotel itself, hallways, ice machine, and breakfast area were not clean, but the room was which was my bigger concern. I would not suggest planning to get the provided breakfast or coffee.

    It was a good value. The room was clean and spacious. It gave us a place to sleep, which is what we needed.

    Stayed in July 2023

  • Reviewed: April 20, 2023

    7.0
    Probably stay again unless price increaes
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bath shower a bit tired looking but water pressure ok. Only warm water not hot water.

    Stayed in April 2023

  • Reviewed: February 25, 2023

    7.0
    Worth the money for a short business pit stop
    • Leisure trip
    • Solo traveler
    • Superior King Room Non-Smoking
    • Stayed 2 nights

    Still gives off the creepy "Shining" vibes with the long hallways, I kept expecting Jack to pop up at the door. Kind of noisy, seemed to be quite a few guys with trucks that needed to rev them up and yell at each other.

    Comfy bed. Bathroom was clean. Towels were nice and fluffy. It is much improved since it was the old Ramada. Staff was fantastic!

    Stayed in February 2023

  • Reviewed: January 17, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy neighbor at 5am Dirty floors Bed was not comfortable No alarm clock Fridge was dirty

    Stayed in January 2023

  • Reviewed: September 12, 2022

    5.0
    Probably would T stay there again. Needs updated
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet in common areas was disgusting. The bathtub/shower was slippery and the handle to assist was cracked. It was loud I heard everything the neighbor was doing.

    The staff was kind and considerate

    Stayed in September 2022

  • Reviewed: August 5, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They were making damage repairs but all in all nothing horrid

    Clean sheets and linens, floors clean, bathroom good

    Stayed in July 2022

  • Reviewed: July 28, 2022

    6.0
    Pleasant
    • Business trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not very clean

    Location

    Stayed in July 2022

  • Reviewed: July 18, 2022

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Superior King Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    I didn’t like that I was charged three times out of my debit card for the room. So 1000 dollars in the hole .. I was struggling to figure out how I’d get gas to get home ..

    Stayed in July 2022

  • Reviewed: March 14, 2022

    7.0
    Average
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The ad said a pool. Rooms were old Breakfast was average at best

    The front desk girl was sweet

    Stayed in March 2022

  • Reviewed: October 21, 2021

    6.0
    It was peaceful and staff was plesent. About 45 minutes from Casino.
    • Leisure trip
    • Couple
    • Superior King with Spa Bath Non-Smoking
    • Stayed 1 night

    We had multiple I'm assuming where potato bugs in the room. Some were dead and some where alive. The housekeeping didn't sweep around the air conditioner where the dead potato bugs were along with a huge spider web that might have contained a spider.

    Room had hardwood floors, right off the highway, and the Jacuzzi in the room was huge. Room was fully equipped with microwave, fridge, and coffee maker. About 45 minutes from Casino. Peaceful. Plenty of parking.

    Stayed in October 2021

  • Reviewed: October 18, 2021

    7.0
    Over all was a nice hotel, good location for my needs
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 2 nights

    It appeared as if the hotel was being remodeled.

    Breakfast was ok for what it was. Location was the best part of stay

    Stayed in September 2021

Showing 1 - 25

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