1860 Austinburg Rd, Ashtabula, OH 44010, United States of America
#3 of 4 hotels in Ashtabula
Guests' ChoiceBased on 244 hotel reviews
6.4Cleanliness
7.0
Comfort
7.1
Location
7.8
Facilities
6.7
Staff
8.1
Value for money
7.0
Free Wifi
6.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 11, 2024
Christina
United States of AmericaThe whole place smelled a little weird.
The rooms were clean and everything worked.
Stayed in March 2024
Reviewed: November 7, 2023
Dan
MexicoHandy off and on the interstate. Nice staff.
Stayed in October 2023
Reviewed: October 6, 2023
Love
United States of AmericaThe advertised breakfast was below expectations. There were no hot options (unless you count toasted bread or bagel), the water machine was empty so I could not make oatmeal and when I told the desk attendant about the water, she brought a cold bottle of water, ignoring the fact that I wanted to make oatmeal. The plastic plates melted some when I put a toasted bagel on it, so I know it would not have survived trying to make oatmeal in the microwave.
The hotel was close to where I needed to go. It met expectations, based on my familiarity with the area.
Stayed in October 2023
Reviewed: September 22, 2023
Kathleen
United States of AmericaOur room was just ok. Bathroom toilet needs to be cleaned inside and out. The outside of the bowl hasn’t been cleaned properly in a long time. Our king mattress has to be old. Hole in the middle made it hard to sleep.
The staff at the front desk was great!! She had to move us to another room because the door wouldn’t open even though the key card light was green.
Stayed in September 2023
Reviewed: September 17, 2023
James
United States of AmericaRoom to exercise our dog pleasant staff.
Stayed in September 2023
Reviewed: September 16, 2023
John
United States of Americaneed more pillows. There was no HOT breakfast. The bar/lounge was not in operation.
location and cleanliness
Stayed in September 2023
Reviewed: September 11, 2023
Kimberly
United States of AmericaWe stayed 4 days and our room didn't get cleaned, I had to keep going to the front desk for more towels,toilet paper. Our a/c unit when it came on kicked out dust balls.
Location was great
Stayed in September 2023
Reviewed: August 24, 2023
Kelly
United States of AmericaTheir breakfast
Stayed in August 2023
Reviewed: August 23, 2023
Sheila
United States of AmericaThe building appears old & not as clean as we would expect.There were only 2 places to set out side & enjoy the weather.The breakfast area was extremely lacking,the exact same tray of pastries for 2 mornings & NO tongs or anything to use,everyone was reaching in with their hands 🤮
The receptionist was super nice & the maintenance man as well.
Stayed in August 2023
Reviewed: August 7, 2023
Kathy
United States of AmericaPillows were terrible. Room wasn't as clean as it should be. Garbage in cracks of chair.
only 7 miles from geneva on the lake. Last minute get away.
Stayed in August 2023
Reviewed: August 5, 2023
Barbara
United States of AmericaRoofers were working the entire stay, noisy and disruptive. Staff should have mentioned that there was work being done and either offered us a room on the other side or a discount.
Clean and comfortable room.
Stayed in August 2023
Reviewed: July 17, 2023
Maureen
United States of AmericaThe room could have been cleaner
The dogs and location
Stayed in July 2023
Reviewed: July 17, 2023
Raab
United States of AmericaOur card keys had to be reset two times in two days because they stopped working.
Stayed in July 2023
Reviewed: July 15, 2023
Misty
United States of AmericaThere were 3 of us in a double room. There were 2 sets of towels in the room. We went to the front desk and asked if we could have another set of towels. She said she didn't have any because there were too many people with 4 guests to a room that didn't want their rooms cleaned. She told me I could bring down the towels we had, and she'd do a load. It was a nice gesture but didn't solve the problem of 3 people with 2 towels. I was afraid if I brought down the 2 we had, we may end up with none since they were out. I ended up buying my family towels and toiletries for the room from the family dollar. The room also had refillable shampoo, conditioner, bodywash, and soap, all of which were almost empty. We were there for several days, so I purchased that too. The hotel itself, hallways, ice machine, and breakfast area were not clean, but the room was which was my bigger concern. I would not suggest planning to get the provided breakfast or coffee.
It was a good value. The room was clean and spacious. It gave us a place to sleep, which is what we needed.
Stayed in July 2023
Reviewed: April 20, 2023
Paul
United States of AmericaBath shower a bit tired looking but water pressure ok. Only warm water not hot water.
Stayed in April 2023
Reviewed: February 25, 2023
Lynda
United States of AmericaStill gives off the creepy "Shining" vibes with the long hallways, I kept expecting Jack to pop up at the door. Kind of noisy, seemed to be quite a few guys with trucks that needed to rev them up and yell at each other.
Comfy bed. Bathroom was clean. Towels were nice and fluffy. It is much improved since it was the old Ramada. Staff was fantastic!
Stayed in February 2023
Reviewed: January 17, 2023
Gina
United States of AmericaNoisy neighbor at 5am Dirty floors Bed was not comfortable No alarm clock Fridge was dirty
Stayed in January 2023
Reviewed: September 12, 2022
Stacy
United States of AmericaThe carpet in common areas was disgusting. The bathtub/shower was slippery and the handle to assist was cracked. It was loud I heard everything the neighbor was doing.
The staff was kind and considerate
Stayed in September 2022
Reviewed: August 5, 2022
Tracy
United States of AmericaThey were making damage repairs but all in all nothing horrid
Clean sheets and linens, floors clean, bathroom good
Stayed in July 2022
Reviewed: July 28, 2022
Pam
United States of AmericaNot very clean
Location
Stayed in July 2022
Reviewed: July 18, 2022
Lisa
United States of AmericaI didn’t like that I was charged three times out of my debit card for the room. So 1000 dollars in the hole .. I was struggling to figure out how I’d get gas to get home ..
Stayed in July 2022
Reviewed: March 14, 2022
Steve
United States of AmericaThe ad said a pool. Rooms were old Breakfast was average at best
The front desk girl was sweet
Stayed in March 2022
Reviewed: October 21, 2021
Tonie
United States of AmericaWe had multiple I'm assuming where potato bugs in the room. Some were dead and some where alive. The housekeeping didn't sweep around the air conditioner where the dead potato bugs were along with a huge spider web that might have contained a spider.
Room had hardwood floors, right off the highway, and the Jacuzzi in the room was huge. Room was fully equipped with microwave, fridge, and coffee maker. About 45 minutes from Casino. Peaceful. Plenty of parking.
Stayed in October 2021
Reviewed: October 18, 2021
Patrick
United States of AmericaIt appeared as if the hotel was being remodeled.
Breakfast was ok for what it was. Location was the best part of stay
Stayed in September 2021
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