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  5. Reviews of Red Roof Inn Atlanta - Suwanee/Mall of Georgia

Reviews of Red Roof Inn Atlanta - Suwanee/Mall of Georgia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3103 Lawrenceville-Suwanee Road, Suwanee, GA 30024, United States of America

#8 of 9 hotels in Suwanee

Guests' Choice

Review Score

Based on 773 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.6

  • Location

    6.6

  • Facilities

    5.4

  • Staff

    6.4

  • Value for money

    5.8

  • Free WiFi

    5.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    More repair and upgrades need to be made.

    Location and price.

    Stayed in April 2024

  • Reviewed: February 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The deposit that they take which was not told to me when I reserved the room

    It was all good

    Stayed in February 2024

  • Reviewed: August 19, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was not clean. The area was not a very good area. They were people hanging around, and there were drugs being used.

    It was close to where I needed to be

    Stayed in July 2023

  • Reviewed: August 5, 2023

    6.0
    Pleasant
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness & outdated

    Location & price

    Stayed in August 2023

  • Reviewed: July 31, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights

    paid for non smokeing room and people where smoking in it and could'nt change rooms..security deposit refunded only after I went back to room and took a vidio. told 7am was early checkout and had to come back at 11am to check out. no channel guide for the tv made it difficult .

    Stayed in July 2023

  • Reviewed: July 27, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The comfort of the bed

    The affordability

    Stayed in July 2023

  • Reviewed: June 19, 2023

    5.0
    it’s okay for the price.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms had a smell to them and when you get there it’s a 75 deposit on top of your room fee that wasn’t mentioned online

    the location

    Stayed in June 2023

  • Reviewed: May 31, 2023

    6.0
    Hassle free stay.
    • Business trip
    • Couple
    • Deluxe King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Deposit? Wow, but the clerk was very nice and accommodating. It all worked out well.

    The staff is nice and friendly. Was the first time I've stayed here.

    Stayed in May 2023

  • Reviewed: May 16, 2023

    5.0
    Tolerable for the one night
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hidden fee of $75 and the remote didn't work. Bathroom door didn't close properly

    Quiet and staff very nice bed comfortable

    Stayed in May 2023

  • Reviewed: April 17, 2023

    5.0
    Overall stay acceptable, no disturbances.
    • Business trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Ended up checking out then extending stay a couple nights. Got the same room and recognized some melted cheese on microwave plate that I had left out on bathroom vanity so housekeeping would see it. Spot on bedspread from a lotion bottle that was mine was still there so I knew the spread hadn’t been changed (however sheets clean obviously been changed). Accommodations basic at best, no chair … request for extra towels for extended stay met with less than hospitable response. Overall property due for a renovation. Wide gaps around door definitely a climate control issue in colder/hotter weather. No TV remote.

    Reservation via Priceline no problem, seemed to be best rate. Located conveniently to where I was working in area. Overall cleanliness of room good, outdoors not so great.

    Stayed in April 2023

  • Reviewed: April 16, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Disability Access/Roll-in Shower Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    How I had to walk back to office to request heat in room (phone in room was not operational...guess it's used for paper weight.

    How quickly my request for heat in room was handled.

    Stayed in March 2023

  • Reviewed: April 6, 2023

    6.0
    It was ok
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There were two big roaches in my room

    the staff was nice

    Stayed in April 2023

  • Reviewed: April 2, 2023

    4.0
    Disappointing
    • Solo traveler
    • Deluxe King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was surprised by the $75 deposit which the ad didn't mention. The phone didn't work & the wifi was so awful I could watch the TV. I did not enjoy my stay overnight. The curtains & the heater & air conditioner unit.

    The area of the location. Red Roof is in a good location that's all.

    Stayed in March 2023

  • Reviewed: March 29, 2023

    4.0
    Not great
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very dirty , the curtian were old and had holes in them bed sheets and blankets had cigarette burns . Wall were paper thin. Sleeping was nearly impossible with all the noise and chaos outside.

    Convenient location

    Stayed in March 2023

  • Reviewed: March 22, 2023

    4.0
    Room was great; check out staff horrible.
    • With a pet
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights

    Nasty receptionist and assistant at the front desk. I needed a later checkout due to my car not quite being ready. Despite offering to pay late checkout fees or pay for an additional night to get the 90 minutes I needed both the receptionist and the roving assistant were rude and emphatic that I had to get out immediately because they needed the room now for the Saturday night check ins (that wouldn't begin until after 4:00). Mind you this was at 11:10 a.m. and there wasn't a cleaning cart in sight anywhere in the facility. In the three days of my stay I only saw ONE cleaning crew and on that morning I saw at least 20 vacant rooms the cleaning crew could have been working on. The receptionist said she didn't have any way to accept more money for the courtesy of a late check out or additional day which I don't believe is true. I intended to write a much nicer review of the property but held back because of their surly behavior.

    Room was clean, bed comfortable, and shower head gave a great shower. Ample towels provided.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Tha Bugsssss and they jumping like animals

    Stayed in March 2023

  • Reviewed: February 9, 2023

    6.0
    Pleasant
    • Business trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    just watch yourself

    Stayed in January 2023

  • Reviewed: November 28, 2022

    6.0
    It was alright!
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The staff doesn’t smile or greet you often! A lot of weirdos walking around day and night!

    The bed is comfortable!

    Stayed in November 2022

  • Reviewed: November 20, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The covers needed washed floors need to b sweeped n mopped had roaches

    Location was good I was around a lot of stores

    Stayed in November 2022

  • Reviewed: November 10, 2022

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Deluxe King Room - Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room had smoke smell and they charged my card, while I had it booked already thru booking.com still waiting for the refund for the double charge. I had to change the room key 3 times over all it wasn’t a great experience

    Stayed in November 2022

  • Reviewed: November 3, 2022

    5.0
    Fair
    • Leisure trip
    • Group
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    it was dirty and the brain was not good he forgot to return my documents and I had to pay $180 for delivery my license 😥

    Stayed in October 2022

  • Reviewed: October 26, 2022

    5.0
    The sheets did not smell like detergent, I was not sure if they were washed properly.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It was only one chair in the room for 2 people. No laundry ( it was broken laundry machine they said and closest laundromat 6 miles away).

    It was safe place to stay. It was quiet as well.

    Stayed in October 2022

  • Reviewed: October 21, 2022

    5.0
    Fair
    • Family with young children
    • Superior King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Television didn't work. Couldn't get any service on it was not accommodating to take care of guest needs.

    The room was clean. Price not to bad.

    Stayed in September 2022

  • Reviewed: October 6, 2022

    6.0
    dirty
    • Leisure trip
    • Solo traveler
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it was dirty. toilet dirty, tub/shower had someone’s hair in it. all the surfaces were not wiped. mirrors dirty , just nasty dirty

    for the price it was okay

    Stayed in October 2022

Showing 1 - 25

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