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  5. Reviews of Red Roof Inn Chapel Hill - UNC

Reviews of Red Roof Inn Chapel Hill - UNC This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

5623 Chapel Hill Boulevard, Chapel Hill, NC 27707, United States of America

#15 of 15 hotels in Chapel Hill

Guests' Choice

Review Score

Based on 550 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.8

  • Facilities

    6.8

  • Staff

    7.6

  • Value for money

    7.2

  • Free WiFi

    6.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 29, 2024

    8.0
    Nice stay would stay again
    • Leisure trip
    • Solo traveler
    • Standard Room with One Double Bed Disability Access Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    No coffeemaker in room

    Pretty private wooded-very clean

    Stayed in April 2024

  • Reviewed: February 7, 2024

    6.0
    Over all it was ok for the money because of the location I was only 3 miles from Dr office
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    The toilet seat was broken they was a little black mold on the ceiling of the bathroom. The electrical at the mirror for hair dryer didn’t work

    The location was perfect

    Stayed in February 2024

  • Reviewed: December 1, 2023

    5.0
    Rundown
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night

    I’ve left some pretty positive reviews of Red Roof Inns we’ve stayed at during past road trips, finding them modest but affordable, clean, and comfortable. However, not this time. We stayed in two Red Roof Inn hotels on this road trip: Red Roof Inn Savannah - Richmond Hill I-95 and Red Roof Inn Chapel Hill-UNC. Both are rundown. Neither is being maintained or generally cared for. It's really a shame. Stained bed covers in both hotels. Very noticeable paw prints on the sheets in the Chapel Hill hotel, and large burn-holes in the bedding in the Savannah-Richmond Hill hotel. Tell me, how could a housekeeper miss these things? None of the door locks at the Red Roof Inn Chapel Hill worked. No batteries in the smoke alarm on the ceiling at the Savannah-Richmond Hill hotel (we knew this as the cover was off). Metal on chairs and light fixtures is rusting. Crumbs everywhere. Overall, the rooms in these two hotels felt incredibly grimy. I’d think long and hard before staying at a Red Roof Inn again.

    Good location for us. Check in was easy.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    8.0
    Ok
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Only one vending/drink machine, and it took my money without giving me the drink. It was marked use at your own risk, so it must top off everyone

    There was no breakfast offered

    Stayed in November 2023

  • Reviewed: November 9, 2023

    5.0
    Fair
    • With a pet
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 7 nights
    • Submitted from a mobile device

    The keys never seemed to work very well and it was hard to get in and out of. The tv felt impossible to use and none of the remote buttons seemed to work as intended. Everything was a bit run down feeling and looking.

    Stayed in October 2023

  • Reviewed: November 7, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Standard Room with One Double Bed Disability Access Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very shabby. The towels were old. The hand towel still had make up on it. The bathtub had soap left from the last guest.the refrigerator door was busted and did not cool my drinks.

    The location was good. Otherwise nothing else

    Stayed in November 2023

  • Reviewed: November 3, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Room with One Double Bed Disability Access Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    No sign on road entrance Under repair... Understandable Room needed some minor repairs or upgrades All in all good enough and friendly staff

    Stayed in October 2023

  • Reviewed: October 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Needs an exterior facelift. Linens and bed need replacement.

    Location

    Stayed in October 2023

  • Reviewed: October 9, 2023

    5.0
    Renovations should help
    • Leisure trip
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted from a mobile device

    Room smelled strongly of bleach, no hair dryer, no coffee

    Beds and temperature were comfortable

    Stayed in October 2023

  • Reviewed: September 28, 2023

    6.0
    If you just need an inexpensive room for the night.
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night

    My stay was fine. It would be better if someone did a little work in the room. The shower handle and the grab bar are loose. I never got the clock to work. The water is reversed so hot is on the left and cold is on the right. The staff was helpful. For the night we were there, it was convenient and worthwhile.

    Reasonable rates. Close to where I needed to be the next morning.

    Stayed in September 2023

  • Reviewed: September 20, 2023

    7.0
    Very easy check in with friendly staff. Clean & comfortable room that was great for a night!
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night

    The Inn was undergoing renovations at the time of my stay, so I feel I can't give a fair judgement here. Things are always going to be a bit different when you are having to work around a renovation. I applaud them for doing so and making everything as simple and comfortable as possible for guests!

    Check in went smoothly even given that the Inn is currently undergoing some renovations in their lobby. The room was very clean and comfortable. When travelling, I don't need a lot of extra frills, so this was everything it needed to be!

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave

    Stayed in August 2023

  • Reviewed: August 30, 2023

    7.0
    Nice place for a short stay .
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 5 nights
    • Submitted from a mobile device

    Roaches..

    The staff was wonderful, The room was clean, however I did see some baby roaches:(. The overall location was nice, but the property could be cleaner(trash on the ground)

    Stayed in August 2023

  • Reviewed: August 29, 2023

    8.0
    Quiet, comfortable, convenient.
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 3 nights
    • Submitted from a mobile device

    TV reception died right when rain starts.

    Quick, easy check in/check out. Free TV and WiFi were awesome, room was comfortable and well cooled.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    A bit dated but good for the price!

    Stayed in August 2023

  • Reviewed: August 15, 2023

    5.0
    Crappy
    • Business trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    There was no freaking breakfast

    Stayed in July 2023

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Not that far from shopping area's

    Stayed in August 2023

  • Reviewed: August 1, 2023

    5.0
    Fair
    • Couple
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    If you get put in room 101 it means they don't trust you. I won't rebook with them. I only go to the area because I HAVE to go to Chapel Hill hospital. Not clean

    Stayed in August 2023

  • Reviewed: July 26, 2023

    8.0
    Good but could've been better
    • Leisure trip
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted from a mobile device

    The carpet that was under the bed and hanging out from under the bed on the sides of the bed on the floor that carpet needed to be vacuumed also in the bathroom the bathwater when taking a shower the water was going down very slow it needs to be plunged or put some Draino in the tub to drain it so then the water can go down faster when you take a shower or bath.

    I like the location I like the bed TV in a remote refrigerator and the alarm clock

    Stayed in July 2023

  • Reviewed: July 20, 2023

    5.0
    Fair
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were very uncomfortable and there was a musty smell like mold or mildew..apparent blood spots on the floor and ceiling stained comforter and an inch of dust on the headboard of one of the beds wasn't worth the money

    It was quiet

    Stayed in July 2023

  • Reviewed: June 9, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Standard King Room Smoke Free
    • Stayed 4 nights
    • Submitted from a mobile device

    Small towels

    It's quiet

    Stayed in June 2023

  • Reviewed: May 26, 2023

    6.0
    • Leisure trip
    • Travelers with friends
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: May 22, 2023

    6.0
    I don't plan on going back there.
    • Business trip
    • Solo traveler
    • Standard Room with One Double Bed Disability Access Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    The room key card did not work at first and I had to walk back down the stairs to the office and I was not happy about it. Then the people next door was loud and I smelled a strong odor of Marijuana.

    Location

    Stayed in April 2023

  • Reviewed: April 29, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Ice machine was not working.

    The price.

    Stayed in April 2023

Showing 1 - 25

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