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  5. Reviews of Red Roof Inn Dunbar

Reviews of Red Roof Inn Dunbar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

317 11th Street, Dunbar, WV 25064, United States of America

#1 of 1 hotels in Dunbar

Guests' Choice

Review Score

Based on 74 hotel reviews

6.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.0

  • Facilities

    7.8

  • Staff

    7.5

  • Value for money

    8.0

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No microwave or fridge

    Clean affordable

    Stayed in April 2024

  • Reviewed: April 30, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No fridge or microwave

    Clean an affordable

    Stayed in April 2024

  • Reviewed: March 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Standard Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to move because they gave us 3 remotes to try and none of them worked. Not as clean as it could be. Amenities not as expected.

    Staff was great

    Stayed in March 2024

  • Reviewed: February 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was closed

    Price, convenience, cleanliness

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    Well worth a visit....
    • Leisure trip
    • Couple
    • Standard King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No microwave or fridge in room

    Size , price and front desk clerk Michelle is a very caring, lovely people person. Rooms are clean and comfortable

    Stayed in January 2024

  • Reviewed: May 6, 2024

    1.0
    This was totally a nightmare
    • Leisure trip
    • Couple
    • Standard King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The toilets did not work they couldn't flush they put me in a dirty room that was already already had people not in them I mean you know they used the room already and then they had to move me and my wife three times till they finally give us a decent room the phones didn't work the lights didn't work the desk light they didn't work and the bathroom it was mold on the shower curtain

    The desk clerk

    Stayed in May 2024

  • Reviewed: May 5, 2024

    1.0
    Avoid at All Costs
    • Business trip
    • Solo traveler
    • Standard Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They surprised me with a $100 deposit never previously mentioned, the staff members were lazy, offensive, and incompetent. I actually found a dirty sock, and a dildo package under my bed! Asked for a refund for 1 of the 3 days that I stayed, and was denied, and a staff member made a comment about my failing marriage being my fault when I asked her to remove the dildo package from my room...while she was working the front desk!! Worst stay of my life@

    Nothing

    Stayed in April 2024

  • Reviewed: April 15, 2024

    1.0
    Didn’t stay ended up leaving
    • Leisure trip
    • Group
    • Superior King Room with Jetted Tub Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Deposit information wasn’t available online and when we got to the hotel they tried to charge us $100 for a deposit.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    5.0
    See
    • Solo traveler
    • Standard King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We're my room was

    The shower an the a.c an it was very clean

    Stayed in April 2024

  • Reviewed: April 12, 2024

    1.0
    Poor management
    • Business trip
    • Family with young children
    • Standard Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    I was charged for a stay that never happened due to a power failure.

    I booked a room for my 81 year old mother due to her not having power due to storms. When they arrived at the hotel, the front doors were standing wide open, there was no employees at the front desk an elderly patron had no way of getting back in her room because the power was out there too. I contacted the hotel by text and email and they promised not to charge my credit card. But I see that I was charged anyway. They should have posted a notice on their site and the booking sites about the power failure in the 1st place. And they should have some sort of back up power for the guest to at least be able to get in and out their rooms.

    Stayed in April 2024

  • Reviewed: March 29, 2024

    9.0
    It was ok.
    • Leisure trip
    • Couple
    • Standard King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet seat was loose. Told check out person. Elevators were out of service. Had to drive around about 5 minutes to find motel.

    Did not have breakfast there. Was not aware they had it.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    1.0
    Horrible
    • Couple
    • Superior King Room with Jetted Tub Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Josh was disrespectful refused to let me check in when I called ahead and was given the okay to show up at 5am he refused to give me his name walked away from the desk wouldn’t speak to me. So unprofessional I drove 6 plus hours and was refused my room and had to rush to find somewhere else to stay.

    Nothing

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    It was a great value for the price, clean and comfortable.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There was no on-site breakfast.

    It was clean and had a new feel to it. The linens looked brand new and the vinyl plank flooring was nice. Free pets was also a perk.

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was quite and clean

    Stayed in March 2024

  • Reviewed: March 20, 2024

    10
    Good stay
    • Leisure trip
    • Couple
    • Standard King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good clean hotel

    Stayed in January 2024

  • Reviewed: March 2, 2024

    1.0
    Horrible Experience
    • Business trip
    • Solo traveler
    • Standard King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Locked in at 6:30am. Staff was asleep or passed out on floor behind counter. 6 people waiting outside locked door trying to get in. Phone ringing. I was late for my meeting. Had to wait 3 times for the door to be opened by guest to get in and out of facility. The hotel was very noisy till sometime in the middle of the mid night/morning.

    Convenient, close to location I needed to be.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    1.0
    didnt get to stay had to cancel day off bc of fees not even mentioned after securing room ,
    • Leisure trip
    • Solo traveler
    • Standard King Room Non-Smoking
    • Stayed 1 night

    COuldnt stay because they required an additional hold for incidentals and other fees that was well past the budget that i had available and much more than the initial price offered so I had to cancel day off and luckily the booking.com representative was able to help cancel and get refund / not get charged as I had to find a last minute room at another hotel.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard King Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    How clean the room was and how they gave us a deal on our room the workers was nice

    Stayed in January 2024

  • Reviewed: February 8, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Deposits are not refunded for 7 to 10 days later.

    Room, parking and the Wolfgang Puck coffee is 💯.

    Stayed in February 2024

  • Reviewed: January 29, 2024

    1.0
    Pleasant but not pleasant due to being banned for a misunderstanding
    • Leisure trip
    • Couple
    • Standard Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff telling us we could have two dogs for my gfs disability. Then banned us for good for a mistake the front desk lady communicated to us! She said we could have two dogs!

    How nice the place was, and quite!

    Stayed in January 2024

  • Reviewed: January 22, 2024

    4.0
    Will not stay at this location again.
    • Business trip
    • Group
    • Standard King Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Housekeeping didn't clean room each day. Had to put trash can in doorway for them to empty it. Just threw fresh towels on counter. Didn't change bed sheets or make bed. Each night when we returned to room, key wouldn't open door so I had to have them re-key it. No heat in bathroom which made showering uncomfortable. Very disappointed in this Red Roof Inn location.

    Location

    Stayed in January 2024

  • Reviewed: January 21, 2024

    3.0
    Maids Knock with privacy sign hanging. No Fridge No Microwave.
    • Leisure trip
    • Solo traveler
    • Standard King Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower Broke, changed rooms, no fridge or microwave in new room, and water was SCOLDING HOT! Very Dangerous! Someone will be burned. Maids knock even when privacy please sign is on the door, that means leave me alone, if I was not there, they would have entered.

    Price

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The service was excellent. I was scared because other hotels no smoking the smell was nasty, but this one was clean and fresh, and was non smoking for real. The bed was so comfortable.

    Stayed in December 2023

  • Reviewed: January 17, 2024

    1.0
    Red roof Dunbar is a bad choice for travelers beware they will keep deposit for no reason
    • Leisure trip
    • Family with young children
    • Standard Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The rude and arrogant argumentive host Rev front desk hung up the phone and told me I had police actions against me gave me other guests private info lied about his knowledge of my stay. Threatening hostile and not a good representation of guest hospitality.

    The coffee

    Stayed in January 2024

Showing 1 - 25

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