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  5. Reviews of Quality Inn Falconer - Jamestown

Reviews of Quality Inn Falconer - Jamestown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1980 East Main Street, Falconer, NY 14733, United States of America

#1 of 1 hotels in Falconer

Guests' Choice

Review Score

Based on 265 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.5

  • Value for money

    7.8

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 12, 2024

    8.0
    Very pleasant staff and a bargain rate to view the solar eclipse.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had trouble locking the sliding glass door and the decor could use a touch up.

    Breakfast was as expected basic, but fine.

    Stayed in April 2024

  • Reviewed: November 27, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Smoking
    • Stayed 5 nights

    The room I stayed in , the heater didn't work. The front desk offered to change rooms. I decided to stay were I was at. The reffrigerater froze drinks even after it was turned down.

    the breakfast was given daily and had plenty of choices to pick from , the coffee was hot which was good. I enjoyed having choices to pick from from the breakfast area.

    Stayed in November 2023

  • Reviewed: October 2, 2023

    8.0
    I will be saving this hotel in case I am ever in the area again! I would most definitely stay here again!
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The property (inside) is dated and looks like it could definitely use some updates (new carpet on the stairs, shower controls)

    Very easy to find, lots of parking, one of the quietest hotels I ever stayed at! Good selection for breakfast too!

    Stayed in October 2023

  • Reviewed: September 15, 2023

    7.0
    Adequate for one night, slept well
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms need maintenance and updating

    Location price

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Overall not completely satisfied
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Having to always ask to have our room cleaned We feel that should be automatically done My bed is made every day at home I expect it when paying for a room

    The bed and shower

    Stayed in September 2023

  • Reviewed: July 19, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast low-quality. Annoying news show on the TV in the breakfast room.

    Convenient location. Reasonably comfortable room.

    Stayed in July 2023

  • Reviewed: July 11, 2023

    7.0
    Our stay was fine.
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I chose the hotel because of the 4 out of 5 rating. The rooms had a moldy/musty smell, our bathroom sink was slow to drain, and the glass doors were ruined. Someone needs to be more creative with the breakfast menu. Good signage .

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    Friendly staff, clean rooms and comfortable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator

    Convenient to where we wanted to go, clean rooms, comfortable air conditioning and easy to regulate. Nice bedding

    Stayed in July 2023

  • Reviewed: June 30, 2023

    8.0
    Great for the price.
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It smelled like cigarettes and illegal substances because people were smoking outside and the AC brought all smells inside.

    I loved the sliding door to the outdoor parking, although it is pointless when going anywhere to exit through due to not being able to lock it behind you.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    6.0
    It was okay for 1 night but the lingering smoke smell was horrible.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a two bed room but got 1 bed with a sleeping sofa which didn’t have bedding. Staff would have moved me to the room I booked but there were no other rooms available and I had had to accept a smoking room to get 2 beds and still didn’t get them.

    Stayed in June 2023

  • Reviewed: June 22, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No latch-lock on glass slider. No TV remote.

    Place was clean and comfortable. No TV remote was available. Continental breakfast was average, hot, and kept supplied. Staff was very nice. My sliding glass door did not have a latch-lock on it; but, it did have a removable crossbar in place. I opted to spend my second night at LaQuinta in downtown Jamestown.

    Stayed in June 2023

  • Reviewed: May 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Door didn't work right, there were no plug in like promised the bathroom light didn't work half the time

    The entrance to the outdoor

    Stayed in May 2023

  • Reviewed: March 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    What I did not like is that Booking.com did not provide the booking information for the hotel. And when I tried to call the Booking.com help center I was hung up on. The assistant manager at the site contacted the booking. com and tried to resolve the issue. Even though the hotel did not have my booking info I showed them the printout of the confirmation and a room was provided. It was a very stressful situation given that we were in the midst of a snowstorm.

    Stayed in March 2023

  • Reviewed: March 16, 2023

    8.0
    we had a great time and will be back
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nice clean rooms and excellent breakfast

    Stayed in January 2023

  • Reviewed: February 16, 2023

    6.0
    It was good. I would stay again .
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    One staff member knocked on the door was not pleasant at all when I opened it and demanded I go pay for another day for staying past check out … I booked ahead of time for the two nights , she had the wrong room number … I was kind but it made me uncomfortable that she was very snarky and rude when she was the wrong one .

    Accommodating , the private outside entrance from the room , was clean , the staff doesn’t seem to be very inviting just there to do their job I guess.

    Stayed in February 2023

  • Reviewed: February 7, 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room - Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to wait for 20 minutes or so to see an employee just to check in.

    Breakfast was best part of stay!

    Stayed in December 2022

  • Reviewed: September 16, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hallway smelled cigarette. There was no housekeeping for the two nights we stayed. No iron board.

    Budget value and quiet. The beds were comfortable.

    Stayed in September 2022

  • Reviewed: September 8, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    I was very satisfied. I was very happy with room and staff

    Stayed in September 2022

  • Reviewed: September 5, 2022

    6.0
    The rooms served their purpose.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms felt damp… especially the carpet. The bathrooms were not very clean and needed repair. The sliding door lock didn’t work, but there was a bar that dropped down to secure it.

    The staff was friendly and it was a good location.

    Stayed in July 2022

  • Reviewed: September 1, 2022

    7.0
    My stay was good and uncomplicated.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    the minifridge in the room did not work. The sliding door was difficult to open.

    breakfast was good and convenient for us. It was great to have coffee and water available. The pillows and the bed were super comfortable.

    Stayed in August 2022

  • Reviewed: August 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night

    Good coffee, orange juice, waffles.

    Stayed in August 2022

  • Reviewed: August 23, 2022

    7.0
    it was a nice stay
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    they didn’t have bottle of water for purchase.

    Price and breakfast. good room

    Stayed in June 2022

  • Reviewed: August 22, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel just looks like it needs some updates done. Nothing too bad.

    The room had mini fridge/microwave+ sliding door access to parking lot so easy to our car.

    Stayed in August 2022

  • Reviewed: August 20, 2022

    7.0
    YES, I would stay again
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    breakfast needs a little upgrade room needs a little TLC

    no protein, all cereal, bread, waffle, oatmeal - little yogurt juice / coffee

    Stayed in August 2022

Showing 1 - 25

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