5425 West Michigan Avenue, Kalamazoo, MI 49009, United States of America
#28 of 32 hotels in Kalamazoo
Guests' ChoiceBased on 355 hotel reviews
4.8Cleanliness
5.6
Comfort
5.8
Location
6.4
Facilities
5.6
Staff
6.9
Value for money
5.8
Free WiFi
5.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 27, 2024
Carver
United States of AmericaNo breakfast
They give you clean sheets and towels
Stayed in March 2024
Reviewed: October 13, 2023
Dianne
CanadaThere seemed to be a lot of residents living there.
The clerk on duty was very nice and friendly.
Stayed in September 2023
Reviewed: August 7, 2023
Mariah
United States of AmericaCorporate should invest in new mattresses. They were stained and gross. A few updates were necessary.
The front desk clerk was very friendly and answered all my questions.
Stayed in July 2023
Reviewed: August 4, 2023
Deborah
United States of AmericaI was in a third floor room and there wasn’t an elevator. I’m in my master 60s
Friendly. On the edge of town
Stayed in July 2023
Reviewed: July 31, 2023
James
United States of AmericaBed refrigerator clean
Stayed in July 2023
Reviewed: April 30, 2023
Amelia
United States of AmericaThe room was dirty, like hairballs behind the door and pills that a previous guest had dropped still on the floor. I spilt some water and grabbed a hand towel to mop it up with. The towel came up off the floor dark brown. There was no remote control for the TV and it hung crooked on the mount. An overall stale cigarette smell as well.
central to Western Michigan University
Stayed in April 2023
Reviewed: April 24, 2023
Darkeila
United States of AmericaThe appearance of roaches in the middle of the night, which disturbed my family and I. Making us a little paranoid to sleep. The distance of the neighbors next to the right of our room arguing around 3am for at least 20 minutes, interrupting everyone's sleep. It took awhile to get the heat to work, with the words being very worn on the machine.
The private entrance rooms, pet friendly, free wifi, clean bathrooms, refrigerator and microwave in room, the option of multiple key cards and the staff accommodated for our needs.
Stayed in April 2023
Reviewed: March 27, 2023
Regina
United States of AmericaStaff very rude, they always give room that not clean dirty linen bed sheet has stain make up or whatever it is. tv, refrigerator and bathroom not working staff and guest smoking by the front desk office .
What I like is location near Bronson hospital where I work and do my clinical rotation. And I like how bright is the parking lot is.
Stayed in February 2023
Reviewed: September 7, 2022
Brown
United States of AmericaNo breakfast to get up to.the price's of the room they should be able to feed us breakfast
Quietness finally
Stayed in September 2022
Reviewed: August 15, 2022
Tad
United States of AmericaThe room was disgusting. Mold in the bathroom, filthy threadbare carpet, ancient uncomfortable mattress
Stayed in August 2022
Reviewed: August 13, 2022
Loreen
United States of AmericaWe got there at 0200 and they had cancelled our reservation and money was not returned.
Stayed in August 2022
Reviewed: July 31, 2022
Luke
United States of Americathe sheets were dirty
Stayed in July 2022
Reviewed: July 22, 2022
Swank
United States of AmericaConstruction
The staff were very helpful
Stayed in July 2022
Reviewed: July 1, 2022
Valerie
United States of Americathe noise from other guests..
the price and the beds..
Stayed in June 2022
Reviewed: June 21, 2022
Shamika
United States of AmericaOutside Property cleaning needed.. fresh coat of paint and new roof to enhance property
Staff, location to shopping centers, job
Stayed in June 2022
Reviewed: May 3, 2022
Mary
United States of AmericaThe room wasn't as clean as it should have been. The TV kept going off. The booking agency said there would be 2 queen beds and there wasn't.
There was no breakfast. The bed was goox
Stayed in April 2022
Reviewed: February 12, 2022
Richard
United States of AmericaThe door lock looked like it had been worked over a few times. kind of scary. did not sleep much. did not stay long.
it was a bed.
Stayed in December 2021
Reviewed: January 18, 2022
Jamie
United States of AmericaThe room was dirty and I saw two roaches.. Their was something that resembled blood on the ceiling.. Drug deals and sketchy stuff going on at all times.. I had three incidents where someone knocked on my door in the middle of the night looking for who knows who.. Will not be going back.
The staff was very nice and helpful.
Stayed in December 2021
Reviewed: January 3, 2022
Deanna
United States of AmericaDirty room had 1 towel for my whole stay. Never got new towels. Found bag of pills in room. No channel changer. Fights in parking lot. People where fixing there car till 3 am. Drug deals
The people there were nice. And the guests that live there gave some great entertainment.
Stayed in January 2022
Reviewed: July 17, 2021
Katie
United States of AmericaNo toilet paper, dirty fridge, phone missing, no glass plate in microwave, never asked if house keeping was needed
Stayed in July 2021
Reviewed: May 30, 2021
John
United States of Americafirst room not made up, secnd room no towels or wash cloths. several calls made finally go them several hours after arrival
Stayed in May 2021
Reviewed: April 23, 2024
Jennifer
United States of AmericaIt was very quiet and the bed was very comfortable. There was what looked like blood splatter on the end table and wall, but there were no other issues.
Stayed in March 2024
Reviewed: April 18, 2024
Carson
United States of AmericaBed bugs and cockroaches
Staff was nice
Stayed in April 2024
Reviewed: March 31, 2024
Jennifer
United States of AmericaEveryone was lond there and the rooms at night were all lit up from all the lights outside and the pillows were all thin and the staff wasn't perfection also the rooms were cold
Nothing
Stayed in March 2024
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