The staff in the front desk were rude and disrespectful, Paul was the name of the guy who “helped” us. Very bad attitude and behavior.

Location and price

Stayed in May 2024

The tv

Thay didn't have one.

Stayed in April 2024

The deposit required for the room. I still haven't been refunded as of yet. The staff never told me how long it would take to be refunded. More clarity would have been appreciated.

The close proximity to the turnpike was a big plus Very clean room. Very comfortable and cozy.

Stayed in April 2024

I didn't like the surprise $50 incidental deposit. Although it was refunded, I was not aware of the policy. I felt like I was being rushed when I received a knock at the door at 11:15 am telling me that it was time to check out. I informed the desk that I would be out before noon. The photos on the website were taken with a wide angle lens, which made the room appear larger than it actually was. I paid for a room with upgraded smacks, which consisted of one bag of microwave popcorn, one bottle of Apple and Eve orange juice, one granola bar, and one package of expired mini muffins.

I liked the location of the hotel.

Stayed in March 2024

The heat, it was 76 degrees in my room and I had to turn the AC on. Normally I wouldn't complain but it was too much even for me. The neighbors in 228 were arguing around 1030pm and again around 230am. And someone knocked on my door twice, scared the crap out of me but I'm pretty sure they were trying to find the people next door. Honestly, had it not been for the people next door I would've given this planned a 10.

The room was nice and updated

Stayed in January 2024

N/a

Parking lot is a little isolate

Stayed in November 2023

The rooms weren’t the cleanest for the price of the hotel they definitely could’ve cleaned more. Also they could’ve been more nice about giving towels for a group of 3 and only want to give a person 2 towels to get ready with for 2 days.

the staff was nice, and it was a good location to where I needed to go.

Stayed in December 2023

First room we were given reeked of old smoke (the property claims to be non-smoking!) We were offered another room. At a prior stay, a housekeeper was smoking while walking through the corridor past the elevator, and the elevator was quite smoky. That same corridor also displays a prominent No smoking sign.

Front desk was quick to give us a different room, which was good, when our first room smelled like stale cigarette smoke.

Stayed in October 2023

Sheets didn't look clean .

Price and location

Stayed in November 2023

Yes, room and bed was cleam

Stayed in September 2023

no response to req for use of safe, no iron, and door falling off refridge ever time opened. Maintenance never came re safe refer door or to repair phone wire falling out. only one set of towels, had to catch maid with attitude to get towels for two of us.

price was good, location right off 376 and 22, near restaurants, gas, and mcdonalds for quick breakfast. Did like wake up calls on time. room was clean.

Stayed in September 2023

Not a clear message on the deposit for the cleaning on ur website.

There was a sign on the door saying $100 deposit for the rooms and we didn't have the extra $100. The lady was nice enough to help us by waving it. But there has to be a clear message on ur website booking.com stating this. The first room we went to was occupied with someones stuff in it after we went down to the lobby and got another room it was a great night.

Stayed in September 2023

We had 4 people staying in our room and were only allowed 2 towels, 2 wash clothes. We had to turn in the 2 towels before they would give us more

Location

Stayed in August 2023

Outside needs some attention

Remodeled rooms

Stayed in August 2023

We had trouble with the room key. The room was adequate but not in the best condition.

The friendly receptionist. Being able to book a room that morning due to a change in travel plans.

Stayed in July 2023

The sink faucet was about to fall off . The sheets were stained and there was heavey cigarette odor even though the room was supposed to be nonsmoker.

The location is great.

Stayed in August 2023

The first room, the air conditioner and door did not work properly.

Price

Stayed in July 2023

A/c didn't work, luckily it wasn't to warm out the time of year I stayed. Also charged $75 "safe rental fee". Have to ask at checkout to have it refunded. Asked multiple times and sent multiple messages and never refunded nor responded to.

Newly renovated rooms

Stayed in April 2023

There were a couple areas in the bathroom needing to be fixed but nothing major

The location

Stayed in July 2023

Cigarette and marijuana smoke got sucked into my room via air conditioning from the many smokers whose idea of staying in a nonsmoking room was to stand just outside their door and mine to smoke. Significant late night noise from sketchy clientele who hung out on the walkways and balconies smoking and talking. Hotel was site if a drug related shooting earlier on the year and several residents fit the Central Casting stereotypes for drug traffickers. Didn’t feel safe here.

Pet’s stayed free. Staff was helpful and polite. No noise from adjacent rooms other than plumbing sounds. Good location for accessing everyday necessities on a long stay.

Stayed in July 2023

Bathrooms need updated, I wish there would have been a mini fridge.

Very basic stay, clean and comfy rooms but pretty run down looking in bathroom and exterior. Close to a few restaurants and close enough to Pittsburgh to make the extra savings worthwhile.

Stayed in June 2023

Rooms were dirty !!! Bathrooms were not clean the beds were like sleeping on broken srings...Things were broken , doors, bathroom doors, Lamps and most of the lights did not work. They were very short staff. I felt really bad for the nice girl that took care of things at front desk when i arrived!!!. She was awsome :)

The friendly people at front desk and they were very helpful making things right.

Stayed in June 2023

The smell of the room and staff wouldn't give me a pillow

It's was close to where we danced at

Stayed in April 2023

remodeled

the place needed updated.. remodeled ..

Stayed in May 2023