1011 East Houston Street, San Antonio, TX 78205, United States of America
#220 of 315 hotels in San Antonio
Guests' ChoiceBased on 1746 hotel reviews
6.7Cleanliness
7.1
Comfort
7.2
Location
8.1
Facilities
6.9
Staff
7.8
Value for money
7.1
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Christina
United States of AmericaSeemed a little dated
Rooms were clean, staff was nice and helpful
Stayed in April 2024
Reviewed: April 29, 2024
Monica
United States of AmericaN/A
Convenient to downtown
Stayed in April 2024
Reviewed: April 24, 2024
Michael
CanadaAs expected, rooms and facilities are outdated. TVs could be newer, bathrooms need to be refreshed. It was obvious that the rooms were well-used, but there was no concerns about cleanliness or comfort.
Location - walking distance to most downtown sites. Price was awesome for the value received! The location was clean and comfortable, and was a perfectly suitable location for what we needed.
Stayed in April 2024
Reviewed: April 24, 2024
Marc
Trinidad and Tobago1. I reached the hotel before check-in time, possibly closer to 1pm, thought my room was ready, the hotel wanted me to pay an early check-in fee of $25. I found this ridiculous, so decided to leave my luggage and chill out by the pool then walked to the nearby mall. 2. No washroom facilities available for guest while they wait to be checked-in. So imagine the dilemma there..hummmm. 3. You are charge $3 per night for use of the safe in your room. I did not use mine so I was refunded within 24 hours 4. The air conditioner was a bit loud at times, but worked nonetheless. 5. Paid Parking
First of all, I was very hesitant about booking this place as previous reviews seemed terribly consistent. However, I enjoyed my stay here. Location: Excellent, I had a conference at the Henry B Gonzales Convention Center. It was like a 6-7 mins walk. The River Centre Mall & Riverwalk a 4 mins walk, the Alamo a 6-7 mins walk and many other attractions nearby. Easy access to public transportation Room: Clean upon entry, great view of the city and highway. I booked a Deluxe suite, so a microwave and mini fridge was included which was a plus for storing and reheating food supplies. No breakfast included which was known, but was pleased that they had a tea/coffee station in the mornings and hot water available through out the day for guest to make their own tea/coffee at their convenience. They supplied laundry service at a minimal cost Parking: Paid Parking ($15 daily + tax), though I found this should not be charge to guest, it did put my mind at ease knowing that the vehicle I rented is safely parked and monitored. Alternate parking under the bridge close by could have been an option, but I did not want to risk it. Good thing I did not rent a vehicle for my entire stay.
Stayed in April 2024
Reviewed: April 18, 2024
Carlos
United States of Americathe price was to high even if there was an eclipse price gaging should never be part of what your business is about but I guess if one does it the others will follow other than that you have a very nice place
Stayed in April 2024
Reviewed: April 8, 2024
Trena
United States of AmericaKind of rough neighborhood
Location
Stayed in April 2024
Reviewed: March 21, 2024
Caro
United States of AmericaShower and towels
Location and accessibility
Stayed in March 2024
Reviewed: March 21, 2024
Shatakshi
United States of AmericaNot great on facilities though. The hallways looked creepy for some reason and did not have cameras. I had to sleep with my lights on, and extra locks, but I did not get disturbed.
The rom was okay. The location seemed a bit inconvenient and shady, but ended up being okay. The staff were nice and helpful. Kept bags even after checkout.
Stayed in January 2024
Reviewed: March 19, 2024
Geraldo
BrazilI didn't really like the environment
I liked the treatment of the employees
Stayed in March 2024
Reviewed: March 11, 2024
Latrenda
United States of AmericaThat there was not a mini fridge in room
The location
Stayed in March 2024
Reviewed: February 11, 2024
Juan
United States of AmericaN/a
Everything was close by.
Stayed in December 2023
Reviewed: February 8, 2024
Stacy
United States of AmericaWe had to beg to get fresh towels, no hot water ever! We were there for 5 days!
We thought it would be nice. We did feel safe.
Stayed in January 2024
Reviewed: January 31, 2024
Travis
United States of AmericaNo refrigerator in room or microwave
Staff
Stayed in January 2024
Reviewed: January 26, 2024
Benjamin
United States of AmericaRoom wasnt cleaned once during my stay.
No hot water in my room. Heater barely kept room temperature warm enough to be tolerable.
Stayed in January 2024
Reviewed: January 15, 2024
Alicha
NigeriaNot accepting cash. It makes it difficult for payment
Location,hospitality and staff
Stayed in October 2023
Reviewed: January 9, 2024
Melinda
United States of AmericaLocation location location Awesome staff Easy cheap parking $15/day
Stayed in January 2024
Reviewed: January 6, 2024
Helena
United States of AmericaI don’t like checking in at 4 pm and if we wanted an earlier check-in, it was $40 extra. Also, in the restroom door jam there was medium-size brown roaches. It made me feel like the place was not looked after well.
It’s ok for our needs that night. The ambiance was the usual motel inn quality nothing more to it. It’s a no frills inn.
Stayed in December 2023
Reviewed: December 12, 2023
Yamili
United States of AmericaThe only thing I didn't like was that I was put in a handicap room when I did not ask to be put in one. The restroom for my husband and I was so inconvenient for us. I had no where to place my toiletry/makeup due to no counter tops. After showering the whole floor in the restroom would be wet. I did not complain to front desk due to my husband already being annoyed with front desk due to telling him not to vape in the building. He's argument was there were no signs for no vaping only no smoking. He has been to other hotels where they literally will have signs for both no smoking or vaping. I also didnt like that they charge for parking and the use of the safe. Really charging for use of safe? Thats a first!
Already familiar with the hotel.
Stayed in December 2023
Reviewed: December 11, 2023
Kayla
United States of AmericaNo mini fridge in room.
Very close to the Riverwalk.
Stayed in December 2023
Reviewed: December 11, 2023
Virginia
United States of AmericaThe acoustics of street noise, music across at a bar and several crying babies. But overall downtown location to be expected.
Location to our venue
Stayed in December 2023
Reviewed: December 3, 2023
Omar
United States of AmericaI tough the parking was in the reservation they charge apart, and I saw a cockroach in the bath
The meat of the riverwalk
Stayed in November 2023
Reviewed: November 27, 2023
Jeremy
United States of AmericaThe door in the parking garage was busted anyone could wonder in at anytime out of sight of the front desk. #2 the rooms A/C wasn't working to well roon wouldn't cool down even with a window open and no mini refrigerator not sure if other rooms had one or not but we were missing one and no lock on the bathroom doors was unsettling but we made the best of it
I liked the location good spot for walking and site seeing
Stayed in November 2023
Reviewed: November 27, 2023
Jose
United States of AmericaThe room was not clean and the bathroom was not working!!
Location
Stayed in November 2023
Reviewed: November 26, 2023
Laura
United States of AmericaVery noisy, shower was not very clean and towels seem to have been very old.
Very close to the river walk and alamo
Stayed in October 2023
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