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  5. Reviews of HomeTowne Studios by Red Roof San Antonio E - Frost Bank Center

Reviews of HomeTowne Studios by Red Roof San Antonio E - Frost Bank Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4403 I-10 East, San Antonio, TX 78219, United States of America

#193 of 317 hotels in San Antonio

Guests' Choice

Review Score

Based on 233 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    7.7

  • Facilities

    7.6

  • Staff

    8.2

  • Value for money

    7.8

  • Free WiFi

    6.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    6.0
    Could have been better for the price
    • Leisure trip
    • Couple
    • Studio King Room Non-Smoking
    • Stayed 2 nights

    Lighting: Harsh and fluorescent. Air Conditioning: Smelled badly of mold. Loud and difficult to sleep with it turned on. Internet / WiFi: Stopped working after the first night. Cable TV: Stopped working after the first night. Payment: According to info listed on Booking, deposit would be taken from credit card upon arrival. On arrival, we were asked for a deposit of $50 in cash, rather than the deposit being taken via credit card. Staff: Somewhat pushy and rude. Breakfast: None provided but coffee is available in the reception area. Overall experience: Pictures don't match how the property is presented in real life.

    We stayed in a ground floor apartment for 2 nights in April. Location: Very convenient location. Close to the River Walk. We were able to catch an Uber and it took around 10 minutes to get there. Bed: Large and comfortable. Nice amount of pillows with various levels of softness. Clean sheets. Bathroom: Toilet and shower are in a separate room, while bathroom sink and mirror are situated in the same area as the kitchenette. Toiletries such as shower gel, shampoo and hand wash were provided. Kitchenette: There is a small kitchenette area without any tools for cooking. Parking: Good amount of parking onsite, right outside the apartment door. Fridge: Small fridge in the room, which was useful.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Noise from the highway.

    Room was clean, beds were comfortable.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Great value, with minimal issues. Good have better maintainence drain in tub slow to drain, but nice to have cooktop
    • Solo traveler
    • Studio King Room with Stovetop Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Not recommended to go out after dark

    Good access to highways and laundry. The front desk very friendly and accommodating

    Stayed in April 2024

  • Reviewed: April 10, 2024

    6.0
    Not happy
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only 2 towels the lock wasn’t working had to put a chair in front of the door when I checked out they had to check the room before they gave me o deposit back the check in lady was very nice the check out lady was rude advertised breakfast no breakfast

    It was a place to sleep

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Overall I will recommend this hotel and it’s definitely our you new place to stay easy acces to frwy
    • Leisure trip
    • Family with young children
    • Studio King Room with Stovetop Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The towels I take my own next time no biggie

    Location pricing big rooms and the kitchen

    Stayed in April 2024

  • Reviewed: February 9, 2024

    7.0
    I would stay here again for the value. The staff was great and location was great.
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights

    Room floor could have been cleaner. There were some stains on the comforter. The towels were very thin and did not work well.

    Location was great. Staff was great. room was adequate.

    Stayed in February 2024

  • Reviewed: October 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Only small coffee cups are provided with no covers.

    Two sinks outside of the bathroom.

    Stayed in October 2023

  • Reviewed: September 11, 2023

    6.0
    Read my review
    • Leisure trip
    • Couple
    • Studio Room with Two Queen Beds with Stovetop Disability Access Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    1st room had a roach in the shower and some dead bugs by the door- they switched me to another room that was fine, so no foul there... They maybe could have spaced out the guests a little better- we were woken multiple times by the sound of other guests having sex in the next room, banging the headboard against the wall.

    Recently renovated, mostly clean. Decent value.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Nice staff, clean rooms, felt safe
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    My neighbor was loud and kept slamming their door.

    Nice Staff

    Stayed in July 2023

  • Reviewed: May 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds with Stovetop Non-Smoking
    • Stayed 1 night

    I don't like the color of the sheets. They're a beige color and it comes across as looking dirty. It looks like it was supposed to be white but it isn't even though it is obviously just an off white color.

    I love the full size kitchen fridge/freezer. We brought pizza boxes back to the room and I was happy that the entire box was able to fit in the fridge. I also like the size of the room. It honestly feels large enough to be a studio apartment. I also appreciated the quick and easy check in.

    Stayed in April 2023

  • Reviewed: April 13, 2023

    8.0
    It was a good experience.
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds with Stovetop Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There’s only two pillows in each bed, I prefer four, and a dark curtains.

    the price

    Stayed in April 2023

  • Reviewed: March 17, 2023

    6.0
    Good
    • Leisure trip
    • Family with young children
    • Studio King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The mattress were hard and our neighbors were making so much noise during the night.

    The rooms were clean and smelled sanitized.

    Stayed in March 2023

  • Reviewed: March 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Iwas seeing tv and plugged in my blow dryer which caused the power to go out

    very clean, rooms were comfortable and workers were very attentive to our needs.

    Stayed in March 2023

  • Reviewed: February 13, 2023

    6.0
    I would stay again.
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The window needs a curtain, the blinds did not keep the lights from the property out. Room never got dark. Also would have like the hair drier standard in the room. Not have to ask for it.

    It was a really nice room. Spacious.

    Stayed in February 2023

  • Reviewed: November 2, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was exceptional considering it was within our budget. But sheets/comforter had what looked like small blood stains. Restroom walls had smeared dead bugs behind door. TV remote was hard to work with. Free breakfast not offered.

    Convenient location, nice staff, affordable stay

    Stayed in November 2022

  • Reviewed: October 26, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The toilet in the first room that was give. To us toilet didn’t flush an over flowed it already had toilet in it ..... the second was better but the I couldn't sleep because I keep hearing banging come from the room next to us like they were moving stuff around an stomping on the floor...an there was not much lighting in the room .....

    Very comfortable home like room

    Stayed in October 2022

  • Reviewed: September 19, 2022

    8.0
    8/10 if you ask me
    • Leisure trip
    • Solo traveler
    • Studio King Room Non-Smoking
    • Stayed 1 night

    TV didn't work. No breakfast.

    The room, all in it (kitchen, refrigerator, microwave) Near to the place it want to visit Near to i-35

    Stayed in September 2022

  • Reviewed: August 23, 2022

    8.0
    Overall it was a very clean place and staff was very nice
    • Leisure trip
    • Couple
    • Studio King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast was offered and wifi didn't work even though there was a smart tv..also phone was disconnected

    Stayed in August 2022

  • Reviewed: August 2, 2022

    7.0
    was good during the day but differently need to lock the car up and bring everything inside
    • Leisure trip
    • Couple
    • Studio King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was ok but need to be cleaned a little better and the property was just run down need more maintenance done to the outside parts and some shady people around the hotel at night

    easy access to the highway not to far from a lot to do and the price

    Stayed in August 2022

  • Reviewed: July 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The phone line was cut and the tv wasn’t working in the first room we had.

    It was very clean and quiet.

    Stayed in June 2022

  • Reviewed: July 6, 2022

    6.0
    you get what you pay for and friendly staff
    • Leisure trip
    • Couple
    • Studio King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    very sketchy

    near by to everything

    Stayed in July 2022

  • Reviewed: July 5, 2022

    7.0
    Would for sure stay again if I needed to.
    • Leisure trip
    • Solo traveler
    • Studio King Room Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    All of the linens were stained, but clean. The property doesn’t make note of the fact that it is a motel.

    AC worked exceptionally. The young lady who works the front counter made the visit much more enjoyable. She was much kinder than what you’d expect out of a property like this. It was well worth the price.

    Stayed in July 2022

  • Reviewed: June 26, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The ac didn't work, they have to install a new one.

    Good price

    Stayed in May 2022

  • Reviewed: June 7, 2022

    8.0
    Very Good
    • Family with young children
    • Studio Room with Two Queen Beds Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The room was nice

    Stayed in June 2022

Showing 1 - 25

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