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  5. Reviews of Comfort Suites Redding - Shasta Lake

Reviews of Comfort Suites Redding - Shasta Lake This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1195 Grand Avenue, Redding, CA 96003, United States of America

#15 of 33 hotels in Redding

Guests' Choice

Review Score

Based on 1419 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    8.4

  • Facilities

    8.3

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    location

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Great location
    • With a pet
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The door to our room didn't shut completely unless you pulled it closed. I requested a king suite next to the dog area, but they placed me kind of far away, at the farthest room from the dog area. I ended up taking a double queen room because it was next to the dog area as I requested. We never got hot water, only warm when we went to shower. Very disappointing.

    Breakfast was great. The pet area is clean and poop bags are provided. The beds are comfortable. The location is super convenient, right next to the 5 Fwy.

    Stayed in May 2024

  • Reviewed: May 12, 2024

    8.0
    NICE STAY
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Everything was fine. Clean and comfy. Enjoyed my stay. Would stay again.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything. We will stay here again when traveling through.

    Very nice for a one night stay. Quick in and out off freeway. Nice breakfast the next morning

    Stayed in May 2024

  • Reviewed: May 9, 2024

    9.0
    Would stay here again. Nice clean hotel.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very comfortable beds!

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    The staff was great. They worked well with what they have
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were guests who opened and closed their door many times around 2-3 in the morning. Not once or twice, but a lot. This is not the fault of the property or the staff but, it woke me up and kept me awake until they finished

    Right off the highway

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    WA to CA road trip mid-way stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast buffet was not stocked the last 30 minutes of breakfast. Mini fridge was half empty and milk carafe was empty. No milk in small, single serve containers.

    Sleeper sofa was convenient for our boys 5 and 9 years old.

    Stayed in April 2024

  • Reviewed: May 1, 2024

    7.0
    If you can afford a different hotel, go there.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was hard as a rock, and so was the sofa. Couldn't figure out how to use the TV, and instructions were almost nonexistent. The shower head was not adjustable. The pillows were awful and provided almost no support. Horrible breakfast!

    Nice size room. Everything worked.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Decent, but definitely needs work
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When I was checking in and I was paying for my stay the front desk associate couldn’t take cash because there was no manager to access the drawer. Which I found ridiculous since I like to pay in cash when I travel from saving up and because it’s legal tender. So I had to use my debit card to pay for the hotel and now have to stop at the bank to replenish those funds. Also, although it’s dog friendly, there is no designated area for your dog to relieve itself. I had to walk across the street of the hotel in the night with hardly any light. Not safe at all.

    I will not that the hotel is fairly clean but probably wouldn’t stay again with unfriendly staff and not entirely dog friendly with not area for designated dog relief area

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Will try a different hotel next time....
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    No housekeeping services over 3 nights we were there, and nobody told us. Carpets in rooms were old, looked dirty. Most hotels have a dresser with drawers to unpack and there were only 2 drawers in a bench which were insufficient for 2 queen room. Breakfast consisted of a lot of old food including breads and poorly cooked hot food. It was not replenished regularly for the volume of people.

    Good location, off 5 freeway. Rooms were spacious. Price was very good.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    9.0
    Great road trip stay.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Weekday breakfast. We missed it. We should of read the signs clearly.

    Checkin was quick. Facilities accomodations were excellent.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Ok, but not worth the price.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Didn't like the cleaning staff supervisor cursing in her work area where I could hear very clearly, waiting for the elevator. Breakfast foods not stocked. Only one elevator for guests and staff to share.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Family trip
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 8 nights
    • Submitted from a mobile device

    Stayed for 8 days with no room turn over and had to ask for fresh towels mid week. Longer stays should be cared for better

    Great location to the highway and staff were helpful and polite

    Stayed in April 2024

  • Reviewed: April 3, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    The bed was very stiff.

    Very clean and very good customer service. The location was perfect for me.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Very good for the price point
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The air-conditioner/ heater was quite loud, but it didn't delay my sleep any more than a few minutes. Also the hot tub was out of order and I had been looking forward to using it.

    Clean large room with 2 seating areas, microwave, and fridge. I personally liked the fact that they only had room service every other day because I'm the sort of person that usually leaves the "Do Not Disturb" sign on their door anyways.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Good staff good location good facilities
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Your front desk people were very helpful. Nicoletta was especially profesional.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    It was okay but not as nice as the last time I stayed here. Not sure I’ll stay here again.
    • Solo traveler
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was quite noisy at night as my room had the windows facing the freeway. I didn’t sleep much. The breakfast offerings were quite limited this time. Only two cereals available and only white bread for toast.

    The room was comfortable and nice.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Accessible/Non-Smoking
    • Stayed 1 night

    hot tub was out of order

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Short and sweet
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clan. Close to food.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Nice but Dry
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The spa/jacuzzi, the main thing I look forward to, was not working. I would not have booked there if I knew that.

    Hotel room was spacious. Breakfast was great.

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My only issue was the very limited parking available for longer vehicles like our full size truck.

    Very comfy bed & pillows, good food, heated pool & jacuzzi, great staff. Near freeway without the noise. Big rooms

    Stayed in February 2024

  • Reviewed: February 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Business King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking lot was oddly designed, elevator was sketchy sounding

    Large rooms comfy bed

    Stayed in January 2024

  • Reviewed: January 28, 2024

    9.0
    Wonderful
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Was clean and quiet. Staff was friendly and helpful. Close to restaurants and freeway.

    Stayed in November 2023

  • Reviewed: January 26, 2024

    9.0
    Everything met our expecations for a quick sleep and shower!
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    There was a questionable character in the parking lot early in the morning.

    Stayed in December 2023

Showing 1 - 25

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