1009 East Broadway Avenue, Gladewater, TX 75647, United States of America
#1 of 1 hotels in Gladewater
Guests' ChoiceBased on 104 hotel reviews
6.0Cleanliness
6.9
Comfort
6.9
Location
7.7
Facilities
6.4
Staff
6.6
Value for money
7.1
Free Wifi
6.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 13, 2024
Julie
United States of Americapet friendly
Stayed in May 2024
Reviewed: May 6, 2024
Squirt
United States of AmericaWhat can I say about a business that didn’t proofread the huge sign out front before it was made and installed? It says, “Regency Inn and Suite”. What, only one suite? A little comic relief?
Stayed in April 2024
Reviewed: April 29, 2024
Ralph
United States of AmericaThe pool has been filled in with concrete so that needs to be removed. The sofa was very stained and the tiles where coming up off of the floor. No stopper for the bathtub. Needs work.
The location was what was needed.
Stayed in April 2024
Reviewed: April 9, 2024
Jackson
United States of AmericaClean room Pleasant/helpful staff
Stayed in April 2024
Reviewed: October 19, 2023
Timothy
United States of AmericaRoom cleanliness could be better , old wash cloth hanging on shower rod, used soap br in tub, nightstand had leftover items from previous customer
Great water pressure and hot water availability. Location is great with large parking lot for bigger vehicles. Restaurants and stores within walking distance.
Stayed in October 2023
Reviewed: July 12, 2023
Jennifer
United States of AmericaMy kids found empty gum packages in the Bible. We arrived after 10pm and they were all doing construction on rooms close to ours. I pre-requested a roll away bed in the room and it was not there. It was so late that my daughter just decided to sleep in the chair.
The room was mostly clean.
Stayed in July 2023
Reviewed: December 12, 2022
Ron
United States of Americagood value. simple clean room
Stayed in December 2022
Reviewed: September 26, 2022
Iwana
United States of AmericaIt is extremely clean. But the smell is horrible.
Stayed in September 2022
Reviewed: September 5, 2022
Ron
United States of AmericaThe internet WIFI, limited TV channels
The space we stayed in overnight was a suite above the office. When we first arrived thr o THE AC cooled the room after a few hours. The internet was extremely difficult to connect to but it did finally work.
Stayed in September 2022
Reviewed: August 29, 2022
Hope
United States of AmericaWe didn't eat breakfast. The door doesn't fit the frame. They are wasting energy. The desk chair was in poor shape. There was bare concrete in spots on the floor.
Stayed in August 2022
Reviewed: August 22, 2022
Crystal
United States of AmericaThere is no pool as advertised. The room was 90° when we arrived after a 10 hour drive. There was no remote. Not enough pillows. No elevator. Only one room key, no do not disturb sign. Not all huge issues, the pool was the biggest let down of all tho. It is advertised to have a pool, that should warrant a discount or at least a partial refund.
The price. Our room was also pretty decent. Staff was quick to respond to our issues.
Stayed in August 2022
Reviewed: June 5, 2022
Timothy
United States of AmericaStopper in bath tub
Stayed in June 2022
Reviewed: April 4, 2022
Dean
United States of AmericaThere were cigarette butts all along walk to our room.
The room was very clean.
Stayed in April 2022
Reviewed: February 17, 2022
Donna
United States of AmericaPhone filthy, stuff smeared on bathroom door and walls, shower curtain did not look clean. Sheets didn't look to be changed in one room. Pulled the spread back; sheets wrinkled. Had 2 adults in 1 room, 3 adults in other. Didn't offer or want to give set of towels when asked. I used 1 towel to spray, disinfect and wipe down surfaces.
Property quiet
Stayed in February 2022
Reviewed: January 4, 2022
Tim
United States of AmericaThe pool has had algae in it for almost a year. no covered area for people to smoke or gather. the trash and old toilets are sitting at the back of the property.
I've always been able to get a room when staying in town. The staff has been polite and curtious. the rooms have always been well maintained.
Stayed in December 2021
Reviewed: December 1, 2021
Becky
United States of AmericaNo breakfast. No coffee maker in the room.
The location was great.
Stayed in November 2021
Reviewed: November 26, 2021
Burk
United States of AmericaOther than location & the size of the room, everything else was far below minimal expectations. Room reeked of cigarette smoke (went to my Thanksgiving function smelling like an ashtray b/c there was no way of getting the smell out of my clothes). The room was filthy, there were cigarette burns in the bedding, curtains were torn & had holes in them, dead baby roaches in the floor, dirty sink, remote control to TV was held together by some nasty tape that was curling up on the sides (no telling how many strangers’ germs I’ve interfaced with while in this petri dish), and there were holes in the wall, door & ceiling.
This property was the closest place available to a relative that I was visiting in Gilmer, TX (approx 15-20 min away). It was also listed as Pet Friendly (extra charges may apply…as to be expected).
Stayed in November 2021
Reviewed: October 16, 2021
Remy
United States of AmericaFloors were missing some floor tile and really dusty.
Room was good enough for my family of 4. And staff was helpful and friendly.
Stayed in October 2021
Reviewed: September 21, 2021
Mark
United States of AmericaSee above: Location was okay. There was no breakfast, coffee, other services. During this pandemic, you would think that the rooms would be spotless and at least 'smell' clean. After showering & dressed, I walked around barefooted, sat at the desk and packed. As I was putting on my socks, the bottom of my feet were filthy! I washed & dried my feet again and soiled the towel with dirt from my feet. I was going to take the soiled towel to management so they could see how dirty the floor made my feet, but no one was at the 'window' and the office was locked. Unless there is special compensation, I highly doubt I will return and not recommend this motel to my friends or business associates. Godspeed!
Location was okay. There was no breakfast, coffee, other services. During this pandemic, you would think that the rooms would be spotless and at least 'smell' clean. After showering & dressed, I walked around barefooted, sat at the desk and packed. As I was putting on my socks, the bottom of my feet were filthy! I washed & dried my feet again and soiled the towel with dirt from my feet. I was going to take the soiled towel to management so they could see how dirty the floor made my feet, but no one was at the 'window' and the office was locked. Unless there is special compensation, I highly doubt I will return and not recommend this motel to my friends or business associates. Godspeed!
Stayed in August 2021
Reviewed: September 5, 2021
Johnah
United States of AmericaNo breakfast no pool
Nothing
Stayed in September 2021
Reviewed: August 17, 2021
Betty
United States of AmericaLots of people all night making noise, pillows were not comfortable at all.
It was clean
Stayed in August 2021
Reviewed: August 10, 2021
Chris
United States of AmericaNoisy traffic next to facility.
value of room
Stayed in August 2021
Reviewed: August 2, 2021
Debra
United States of AmericaAugust in north Texas is dang hot and the air conditioner couldn’t meet its challenge
Nice location and really great price!
Stayed in August 2021
Reviewed: June 28, 2021
Tim
United States of AmericaNext door to parents, price, availability.
Either drain the pool,or fill it in an make a smoker's covered area, get rid of the old appliances not in use, spend some tim e cleaning up around dumpster area that conscious people throw away cigarette butts because no out door wash trays are available.
Stayed in June 2021
Side, Turkey
Vulpera, Switzerland
Lessac, France
Rome, Italy
Yufu, Japan
Šćepan-Polje, Montenegro
Lerici, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content