121 Serral Drive, Greeneville, TN 37745, United States of America
#7 of 9 hotels in Greeneville
Guests' ChoiceBased on 103 hotel reviews
5.9Cleanliness
6.4
Comfort
6.7
Location
7.9
Facilities
6.4
Staff
6.8
Value for money
6.7
Free WiFi
10.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 17, 2023
Amber
United States of AmericaStains on the floors from a leaking ac unit. TV didn't work. We stayed one night passing through. Good place for that. No bugs.
Convenient and quiet
Stayed in October 2023
Reviewed: October 10, 2023
Nick
United States of AmericaCould have vacuumed my carpet. I was told my rate would be $75. That was true for only the first night. it went up after that.
I never had any. Didn't know there was one.
Stayed in October 2023
Reviewed: February 12, 2023
Stan
United States of AmericaThe room was not what we reserved even though we had received confirmation. Bathroom was dirty, toilet very old style and very low, difficult for seniors. No front lobby, had to speak through small window and submit credit card. Internet though available was very slow. Overall, it was very noisy. constant traffic noise until a little after midnight. There were extension cords handing from the wall to power the TV, mini fridge and lamp. (I wouldn't think it would meet code) very unsightly and concerning.
It was a basic place to sleep.
Stayed in February 2023
Reviewed: February 12, 2023
Gary
United States of Americalocation
Stayed in February 2023
Reviewed: December 6, 2022
Thornburg
United States of AmericaThere was no breakfast the room size was great. I loved that there was a sofa in the room so you could unwind at the end of the day
Stayed in November 2022
Reviewed: November 15, 2022
Vea
United States of AmericaThe WiFi connection was extremely slow. The bathtub/shower drained unusually slowly.
The room was spacious.
Stayed in November 2022
Reviewed: September 5, 2022
Eric
United States of AmericaThis was exactly what we needed for our stay passing through. Nothing fancy but a clean room
Stayed in September 2022
Reviewed: July 15, 2022
Jan
United States of America. Old and dated. Furniture was dusty. Cobb webs in the corners of the room. I asked for a smoke free and got a smokers room. I was given a room on the 2nd floor and told i could change rooms to the 1st floor the next day after I had reservations for almost a week. Food splattered on the wall behind the desk and behind the coffee maker. Tried to save money. Not worth it
Location
Stayed in July 2022
Reviewed: May 31, 2022
Holly
United States of AmericaThe carpet, the smell, the pushy staff. Very out of date. Could do alot better upgrades considering the prime location and the price of the room.
I like that I was able to bring my own vacuum to the room and hair dryer . I like that my pet could come.
Stayed in May 2022
Reviewed: May 23, 2022
Kiki
United States of AmericaThe bathroom is pretty run down and the above bathroom light was very dirty.
Easy access, large room, surprisingly comfortable king bed.
Stayed in May 2022
Reviewed: December 27, 2021
Kimberly
United States of AmericaRoom was outdated, carpet looks old
Beds comfortable, water pressure good in shower, room was ok not cleaned great but was ok
Stayed in December 2021
Reviewed: October 14, 2021
Mary
United States of AmericaStaff was great
Walls were dirty, pillows are flat only 2 light bulbs worked
Stayed in October 2021
Reviewed: August 13, 2021
Richard
United States of AmericaRooms are very hot air conditioners were cutting in and out blowing hot air could not sleep roaches in the room too
It was clean nice location quiet
Stayed in August 2021
Reviewed: August 4, 2021
Jeanne
United States of AmericaRooms needs updating as well as repairs. Bath tub had been repaired with patching work but did not drain good. Hair dryers were VERY OLD! Some of the wall paper was peeling. Just Needs updating!
Location was great, close to everything.
Stayed in July 2021
Reviewed: July 23, 2021
Lazarus
United States of AmericaThe "comfy chair" was filthy. I saw a small bug, possibly a baby roach, on my pillow sometime after I had initially checked for such.
Stayed in July 2021
Reviewed: April 26, 2024
Davis
United States of AmericaThere was nothing I didn't...
Everything
Stayed in April 2024
Reviewed: March 23, 2024
Shelton
United States of AmericaSmoking room
Stayed in March 2024
Reviewed: March 16, 2024
Ashley
United States of AmericaNo breakfast No hair dryer The carpet
The location
Stayed in March 2024
Reviewed: March 11, 2024
Tyaijae
United States of AmericaCustomer service
The spot
Stayed in March 2024
Reviewed: February 23, 2024
Fabian
United States of AmericaStaff was very unfriendly and not welcoming at all. Have never stayed at a hotel where public was not allowed in lobby or front counter.
Location. That is about it.
Stayed in January 2024
Reviewed: January 26, 2024
Fabian
United States of AmericaStaff was not very friendly or helpful. Not allowed in lobby area at all. Room was not ready with comfortable heat and blankets. Room smells like moth balls.
Location
Stayed in January 2024
Reviewed: January 1, 2024
Zach
United States of AmericaThe lady that checked us in as well as the “hidden fees” not shared during booking my trip. Upon arrival, the woman was very rude. They would not allow customers into the lobby. She only talked to me through the window. She then told me that I had to pay $50/night if I had a pet. We chose them because they were pet friendly. In the confirmation, it said that a “fee may apply” with no indication that it would almost double the nightly rate. She then wanted to argue. She asked “Are you mad?” I said “Yes, as this was not explained when I booked.” She then said “Do you not want to stay here?!” Thankfully we had family in town that could keep our dog…so I said that we would not have our dog with us. She then, after running my credit card, asked me for $20 as a security deposit. We got to our room and while it was not “dirty” - the towels and washcloths had hair in the fibers and there was a few hairs in and around the sink. Which looked like it was from the housekeeper while cleaning the room/washing the linens. When we checked out, she would not give me the $20 back until she had her housekeeper check the room to make sure it was “okay” to return my deposit.
The price.
Stayed in December 2023
Reviewed: August 23, 2023
Everhart
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 20, 2023
Melissa
United States of AmericaI have stayed at this Inn 4 times it is a great place.
Stayed in June 2023
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