30100 Agoura Road, Agoura Hills, CA 91301, United States of America
#5 of 6 hotels in Agoura Hills
Guests' ChoiceBased on 258 hotel reviews
7.4Cleanliness
8.0
Comfort
8.0
Location
8.6
Facilities
7.7
Staff
8.1
Value for money
7.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 18, 2024
Tiffany
New ZealandOur room was right opposite the gym and the very near the lift. We had flown in from New Zealand and driven here / instead of staying right in Malibu so that it would be quiet. We were awake all night with the female basket ballers making noise coming and going. ☹️
Large room, great bath and comfortable bed!
Stayed in April 2024
Reviewed: May 6, 2024
Darrel
United States of AmericaTV didn’t work. Had to call Maintenance to fix. It happened again the next morning. Could not connect my iPhone to the internet. My Mac connection was intermittent. Room Service dinner was delicious, prompt and affordable priced. There were no menus in the room. I had to walk down to the front desk to get a menu.
Room was a nice size , clean and nicely furnished. Room service food was delicious. Prices for room and food were surprisingly good.
Stayed in May 2024
Reviewed: April 29, 2024
Shannon
United States of AmericaThe mountains
Stayed in April 2024
Reviewed: March 18, 2024
Manuel
United States of America4pm check in
Good breakfast Great location
Stayed in March 2024
Reviewed: November 26, 2023
Brittney
United States of AmericaRooms not very clean, rooms need updating, staff never seems to understand 3rd party bookings (I was overcharged multiple times)
Ample parking, nice location, quiet neighborhood, lots of plugs in room, bathroom has good lighting, comfy beds
Stayed in November 2023
Reviewed: October 8, 2023
Riccardo
United States of AmericaBreakfast is poor. Price could be better. Old building, furniture, carpet…
Location.
Stayed in October 2023
Reviewed: October 6, 2023
Nicole
United States of AmericaMy room was at the end of the hall near the stairs and it was loud. The hotel is old, it needs an update. My room number didn't even have a plate, just a piece of plastic with stickers for the number. There was duct tape holding two sections of carpet together. I also used the hand towel to dry my face after washing it. In the morning I woke up with skin irritation. Could have been from the towel or the pillow, perhaps the detergent the hotel uses could have been the issue.
The staff was very friendly, the room itself was really nice. Although the location of the closet and the bathroom was a little awkward.
Stayed in October 2023
Reviewed: September 28, 2023
Bhutanhiker
United States of AmericaNo dislikes at all!
Very conveniently located on our way to various destinations in the area. Also pleased they were able to provide our room several hours earlier than we had originally expected. Happy with that special service.
Stayed in September 2023
Reviewed: August 31, 2023
Stuart
United KingdomLarge rooms, comfy bed and pillows, ample free parking, easy access to highways, large TV and good range of channels, good value.
Stayed in August 2023
Reviewed: August 29, 2023
Susan
United States of AmericaThe rooms are a bit “dated” in furnishings. Window didn’t open.
Comfortable bed. Early check-in possible. Helpful staff.
Stayed in August 2023
Reviewed: August 27, 2023
Ron
IsraelOutdated, not maintained properly and not clean enough
Location
Stayed in August 2023
Reviewed: July 24, 2023
Savante
United States of AmericaI really just wish the t.v have you the option to watch Netflix or other streaming services.
Nice clean and overall just huge had a great time
Stayed in July 2023
Reviewed: July 24, 2023
Norman
United States of AmericaWe asked for room house keeping and somehow we never got on the list.
Stayed in June 2023
Reviewed: July 19, 2023
Rcc
RomaniaThe fact that the management DID NOT respond about the refund for 1 night, when the fire alarms rang quite a few hours in one night around 3 am and I couldn't not sleep anymore. The receptionist mentioned that the refund is approved for that night, but then they said NO. Disappointed
The location
Stayed in June 2023
Reviewed: July 6, 2023
Ceasun
SwitzerlandWe were upset, that we needed to inform the staff to clean our room. We were informed on this at 21:00, after we had come back from spending the day out. Very disappointing.
Was a nice quick and easy place.
Stayed in July 2023
Reviewed: September 9, 2022
Josefina
United States of Americanot a lot of choices
staff are nice
Stayed in September 2022
Reviewed: September 5, 2022
Darcey
United States of Americalacking enough staff. room was not clean & got moved to a better view room & still needed housekeeping to vacuum. had to request for cleaning outside where the event was being held
location
Stayed in August 2022
Reviewed: July 13, 2022
Jen
AustraliaWe were eligible for a late checkout but weren't told this until we were checking out.
Comfortable rooms. Good a la carte breakfast options
Stayed in July 2022
Reviewed: July 8, 2022
Filiz
United States of Americathere was a weird stain on the bathroom faucet and when I ordered room service the utensils did not look very clean.
peaceful location if you want to escape the crowds of los angeles, and friendly staff.
Stayed in July 2022
Reviewed: June 15, 2022
John
United States of AmericaRooms were a little older than expected. Bathroom was in need of upgrade.
The breakfast was good but when I booked the room through booking.com it was shown as included. However, when I received the confirmation, I didn't look at the details and it showed breakfast not included, THIS COST AN ADDITIONAL $68!
Stayed in June 2022
Reviewed: May 22, 2022
Kimberly
United States of Americano Lounge access bar and restaurant not open for breakfast lunch and dinner only breakfast buffet til 10am and the bar opened at 5pm only til 10pm
close to the freeway
Stayed in May 2022
Reviewed: May 2, 2022
Rosalie
United States of AmericaI did not receive room service so if I needed more towels I guess I would have had to go to the front desk. If the hotel would have told me about this that would have been appreciated. I was not able to stop the air conditioner and the fridge did not work correctly.
The location was perfect for my vacation. The room was recently updated and the bed was very comfortable.
Stayed in April 2022
Reviewed: April 25, 2022
Ostle
United States of AmericaRooms basic but clean. No complementary breakfast or onsite lunch service but other options within a few miles. Only way to get hot tea was to go to lobby before 9:00 am. (no microwave). Initially charged credit card $75 above agreed room rate in anticipation of incidentals? Front desk said they would adjust billing after checkout. One of 2 elevators out of service all weekend.
Location was beautiful and convenient. Private brunch buffet onsite was delicious, great service and very pleasant out in the patio.
Stayed in April 2022
Reviewed: April 9, 2022
Lindsay
United States of AmericaNo breakfast coupon
Nice place
Stayed in April 2022
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