Did not ask or follow thru with requests

Clean, nice staff

Stayed in May 2024

Breakfast tasty but pricey.

Stayed in April 2024

The Lake View room was a $40 upgrade. The view of the Lake is nice, however you also get an ugly view of the rooftop especially from the 4th floor

Clean, spacious, nice ambuance

Stayed in January 2024

Amenities in the room

Very good choice for that specific location. Clean, comfortable, quiet

Stayed in December 2023

There is very little in walking distance. Food in the restaurant was fine, but not great.

Nice hotel. Comfortable and very clean rooms. Front desk very helpful.

Stayed in September 2023

A bell hop, Annalise was kind enough to arrange something to move the luggage in the morning when we checked out. Walls quite thin, could hear people in the next room!

Breakfast was satisfactory and staff were willing to help e.g omelettes made fresh. There was a minimal hit buffet, cold meats, fruits etc. All very fresh and tasty. Staff were friendly and accommodating in particular Annalise, very lovely lady.

Stayed in November 2023

Not many choices at the breakfast buffet. The food tasted good, however, we had to wait almost ten minutes for a refill at the eggs and pancakes station.

I liked the location and the area was quiet. The hotel and the room was clean and the customer service was great. Kendra at the front desk was very helpful - she was pleasant and very welcoming.

Stayed in October 2023

Didn't know where the ice machine was no information in the rooms

Front desk staff was helpful and nice. Also had a late dinner and the waitress was accommodating and helpful. Cleaning staff excellent

Stayed in August 2023

The one downside to this otherwise excellent establishment is its location. There is nothing interesting in the area that I noticed. Just be prepared to spend a little extra time traveling to and from your destinations.

I got impressed with the cleanliness and comfort of the room. The housekeeping staff put in great effort to maintain a high standard of cleanliness. The furnishings were up to par, ensuring a good night's sleep after a long day travelling. The hotel staff also deserves commendation for their professionalism and friendliness. They were always willing to help, be it with recommendations or addressing any concerns. In conclusion, if you're looking for a comfortable stay and excellent service, this is a great choice.

Stayed in August 2023

Everything

Stayed in September 2023

Very limited menu options at restaurant. In the middle of nowhere unless you have a car.

I eat a very light breakfast. Paying a high price for a large buffet makes no sense. Would have liked a simple fruit optio, for example.

Stayed in September 2023

To pay for wifi. Also, I think a small bottle of water for the room would be nice.

The room was clean, and the site was spotless. The staff was friendly.

Stayed in August 2023

The remote control did not work for the TV.

The hotel was very clean, smelled fresh, staff was very courteous. Rooms were very spacious and cleaned,

Stayed in August 2023

Over priced breakfast - food cold or run out. No coffee available in the evening after dinner. Restaurants and lobby too cold. Locked out of room for Marriots billing error - they did not use the card I checked in with. Iron was old and had gunk all over it. Rude waiter and front desk staff. Room was not cleaned second day of stay. Sounded like there was a Starbucks on site - starbucks coffee was just served at breakfast,

Large room - good layout. Accommodated our request to be close to 92 years old relative.

Stayed in June 2023

Did not have

Stayed in June 2023

Staff was excellent and providing water upon check-in and check-out made us appreciate the staff and hotel even more.

Stayed in February 2023

The elevator is a bit dingy but not so bad.

I really like everything about my stay. The check-in staff is friendly, helpful, and fast. The lobby itself already impressed me with its beautiful aesthetic and warm vibe. The room was a good size. I appreciate the spacious shower and the comfortable bed. I have a sensitive nose so if a room smell musky I would detect it right away - our room is musk-free, it smells clean and the temperature is just right. We did not use the amenities and sleep (so well!) past the breakfast time lol so I do not have any review on that.

Stayed in December 2022

was outstanding. The only thing we did not like was the pool water we were told was heated and it was freezing. So we were not able to go into the pool..

We were pleasantly happy with the service and the food at the breakfast. The location for us was perfect. We had been there last year and again this year both times for family weddings. We are very familiar with plantation. The rooms are exceptionally clean and the service was outstanding.

Stayed in October 2022

I didn’t like the fact that i had to pay for parking

Stayed in August 2022

I have rented from here quite a few times and never offered me anything extra for choosing them all those times in the room that we have got was a little bit run downdown. it wasn’t like the last time that I was there where everything felt new!

very friendly staff and nice!

Stayed in July 2022

Parking charge, slow elevator ( one not working) no shelf in shower, bracket was there but no shelf

Stayed in March 2022

When I make the booking that I choose for 2 beds and it was confirmed by booking .com, but when I check in the hotel, they can't found my booking even I show all of the details from the booking.com's confirmation letter, she asked me to contact the booking.com and it is 11Pm, after I called booking.com and got another confirmation number then the front desk found it, she told me that my last name and first name was reversed , I don't believe it, if it is true, she should know better than that, took almost 1 hour to check in, and then she told me only 1 bed is available , I told her that is confirm for 2 beds when I make the booking and I paid higher rate for that, no luck and I had 1 king bed plus they offer a roller bed, but that roller bed is not sleepable, it was a very bad experience with this hotel.

Stayed in March 2022

When we first got there our room had ants and only one towel. I complained to management and they went above and beyond to correct the problem. I truly appreciated that. Housekeeping was exceptional! I did however feel uncomfortable with all employees still wearing a mask and signs everywhere to stay 6 ft apart. I hope to see smiling faces next time I stay there.

Breakfast was very good, but would have liked a little more variety every day.

Stayed in February 2022

The only thing I didn't like was the discontinued room service due to COVID-19. It's hard to go to the restaurant with small children.

The staff was very friendly and super helpful. The hotel was very clean and close to the places I wanted to go..

Stayed in December 2021